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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nothing to say which is a good thing! Excellent price, arrived next day using free label, paid full amount the same day with no quibbling or trying to downgrade condition rating. Hope to use again!

Valorada con 5 estrellas sobre 5

Wow! What an amazing company. My wife and I decided to send our Apple Airbuds as they offered the best price to buy them . After sending them by post (free) within 2 days we heard from them offeri... Ver más

Valorada con 5 estrellas sobre 5

This my fifth Tradein experience and yet another seamless transaction. This time I used their free postage because I was selling a watch. I have before opted to pay for Special Delivery myself, espe... Ver más

Valorada con 4 estrellas sobre 5

Got paid what they quoted with no messing around. Can't grumble. Knocked a star off as it took a couple of days to process despite using Special Delivery. There is also very little communication and... Ver más

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 20% de las opiniones negativas

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4,6

Todas las opiniones

(1657)

160 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Think it through before you post your phone !

Think it through before you post your phone to them. Was given a price of £290 for my iphone 14pro which is in near immaculate condition. No comms after posting it to them for 3 days. Follow up with a phone call to be told it's in "poor condition" and offered £175, which is total BS ! Then I have to arrange to get it sent back to me as I'm not going to ripped by them. Total time waste and cost me £12, with all the postage costs involved. It's a business model that a lot of these companies use and they are just ripping people off as will be many who just can't be bothered with the hassle of having the phone returned.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

I’m so surprised by the service provided by this company. I send my camera over the weekend and within in 50 hours I’ve had the money hit my account. This is by far the fastest and most convenient way to trade in your goods. The price I received for my goods was 50% more than CEX too. Would recommend.

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never Again

I really wanted to have a good experience with this company, but unfortunately, it’s been a total nightmare. I traded in my device last August, and almost a year later, still no payment

Royal Mail lost the parcel on its way to them. Because Tradein provided the prepaid shipping label and box, Royal Mail has explicitly stated (in multiple emails) that Trade In has to be the one to claim for the lost package, not me.

I’ve passed this info on to the customer service so many times, but they just keep passing the buck and telling me that I'm the one who needs to make the claim. It’s impossible to do that when Royal Mail won't let me!
So now I’m stuck in the middle with no device and no money, and customer service just feels like a brick wall. It’s been incredibly stressful and disappointing. I really wouldn't recommend using them—if anything goes wrong in the post, you're completely on your own.
Honestly, fed up with their customer service to the point i have now accepted the loss, especially since they also called me a scammer when I left a not-friendly review.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good trade in price offered

Good trade in price offered. Simple registering and returns process. No quibbles and paid same day. Would definitely recommend than or at least comparing with other providers.

4 de junio de 2026
Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, arranged a collection all for free, got paid, All good, well done Tradein!

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience, Royal Mail picked my parcel from me with the return label and made this so much easier, the process was smooth and very quick payment and it was the same amount as quoted. Very Happy.

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE UNDER ANY CIRCUMSTANCES

I sent my device to this company as part of a trade‑in agreement. They have kept my goods and refused to return them or pay me what they promised. They also ignored multiple attempts to resolve the matter.

Only after I identified the company (Gadgets Recycle LTD) and director did they respond, but they still refused to return my property or pay what is owed.

I have now submitted a Trading Standards referral and I am proceeding to serve them with court action.

Based on my experience, DO NOT USE THIS COMPANY!

Also be careful they trade under various different websites and names. Tradein.co.uk, Techmarket.co.uk to name a few.

2 de abril de 2026
Opinión espontánea

Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 5 estrellas sobre 5

Really impressed

Really impressed, easy to organise the sale and arrange postage and the money in my account within 4 days of despatch, no quibbles at all.

25 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Couldn’t have been easier!

Couldn’t have been easier!
Simply packed two iphones in box and took it to the post office. The cashier read the QR code on the email I had received, stuck on the label and that was it! The money has just arrived in my account.
Checked with another company I have used before and they offered slightly less than Tradein

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best trade In service I have ever used…

Best trade In service I have ever used they were super quick with the check of the device and payment it only took 24 hours all together where as with other companies it takes 5-7 working days they also offered me and Insane price of 65 GBP instead of where everywhere else offered me 45 GBP and they from my experience they always find something to mark you down for unlike these people I highly recommend to the point I have recommended to 3 family and friends.

19 de mayo de 2026
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Item was delivered 24 hours after I posted it and I got my payment at the end of the day. Couldn't ask for more. Will definitely be using again.

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

All went smoothly

All went smoothly – the return, order completion and the payment. It's rare to get such a great experience.

21 de mayo de 2026
Opinión espontánea

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