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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantatic quality, beautiful radiators at very reasonable cost. We went for a four coloum radiator called Norwich Oslo in anthracite, to be able to match the radiator colour and style in the rest of... Ver más

Valorada con 5 estrellas sobre 5

What a great find. This company with a huge selection was the only one I could find that had what I needed and at a great price others were twice the price. It was a small aluminium radiator for the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered several radiators (Towelrad Pisa) from Trade Radiators which were quickly delivered. One had a dent in it. Spoke to customer services who replaced it within a day. Great customer service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The aluminium radiator I bought from Trade Radiators arrived within 4 days, in excellent condition. It it stylish and gives out a lot of heat. Very pleased with the product as with customer service.

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas

Información proporcionada por diversas fuentes externas

Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

604 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Easy ordering and communication and…

Easy ordering and communication and really helpful phone assistance. Have bought from them in the past, great quality Apollo column radiators. Would definitely use this company again.

14 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words and continued support! We're thrilled to hear that you found our ordering process easy and our team helpful over the phone. It's great to know you're happy with the quality of the Apollo column radiators. We truly appreciate your repeat business and look forward to helping you again in the future!

Best Wishes
Kim Brines

Valorada con 1 estrellas sobre 5

Very poor packaging used and damaged…

Very poor packaging used and damaged goods. This company are only the middle men and do not produce any radiators. They should use a better manufacture. Expensive items and inadequately packaged with very slow and poor lead times.

29 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and that the condition in which your item arrived did not meet your expectations. This is certainly not the standard we aim to uphold.

While it's true that we work with trusted manufacturers to supply our products, we take full responsibility for the entire customer experience—from order placement to delivery. We completely understand your frustration regarding the packaging and the condition of the goods upon arrival, and we’re actively working with our suppliers to improve both packaging standards and delivery lead times.

Kind regards,
Yasmin Dar

Valorada con 5 estrellas sobre 5

A company worth dealing with.

Helpful and friendly staff who made my requested changes to my order without drama. My radiator was received on time, very well packed with all the necessary brackets & fittings. Their website is informative with dimensions, drawings & pictures, all of which helped me identify the radiator l required. i will certainly use them again.

20 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind review! We're thrilled to hear that our team was able to assist you smoothly with your order changes and that your radiator arrived on time and well-packaged. It's great to know that our website's detailed information helped you find exactly what you needed. We truly appreciate your support and look forward to serving you again in the future!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

This company have been so helpful and…

This company have been so helpful and professional, their service has been brilliant. Sending sample colour matching for the designer range has been so useful. As an artist I love look and feel of modern radiators it is an important element of my interior design. I wouldn't use anyone but TradeRadiators, I always find what I'm looking for and I'm always over the moon when they arrive. Mel Winning MA

19 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with TradeRadiators. It's great to know that our colour matching service and designer range have been helpful for your artistic vision—modern radiators really can make a stunning design statement! We truly appreciate your loyalty and kind words, and we look forward to continuing to support your interior design projects in the future.

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

100% in all areas - would recommend

Fantastic products at a great price and quick delivery. Very happy with the radiators and valves and would definitely recommend this company - thank you!

12 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind review! We're thrilled to hear that you're happy with the radiators and valves, and that our pricing and delivery met your expectations. Your recommendation means a lot to us. If you ever need anything in the future, we're here to help. Thanks again for choosing us!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Lovely radiators great company

Lovely radiators, packaged very well. Look great now up on wall. Company were very helpful when I found I had put in my delivery address incorrectly and when I had a query about installing the rads.

25 de abril de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words! We're delighted to hear that you’re happy with your new radiators and that they look great on your wall. It’s also great to know our team could assist you promptly with your delivery address and installation questions. If you need anything else in the future, don’t hesitate to reach out – we’re always happy to help!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

First time I have ordered from this…

First time I have ordered from this company and was so easy there website has a vast range and all the informarion required to order the radiators correctly. There outside delivery company kept me updated wuth delivery date and time and that worked like clock work no messing about waiting in for hours and driver was so friendly. Glad I chose this company to order my radoators from .

24 de abril de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your wonderful feedback! We're thrilled to hear that your first experience with us was smooth and straightforward. It’s great to know our website made it easy to find everything you needed, and we're especially glad the delivery process met your expectations. We’ll be sure to pass on your kind words to our delivery partners as well. Thanks again for choosing us for your radiator purchase – we truly appreciate your support and hope to serve you again in the future!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Great products

Great products, great service! Thoroughly impressed with Trade radiators! Loved how they recommended valves to go with my gorgeous new radiator, they finish it off perfectly. I’d highly recommended Trade Radiators.

9 de mayo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you're happy with your new radiator and the valve recommendation—it’s great to know they were the perfect finishing touch. We really appreciate your recommendation and look forward to helping you again in the future. Enjoy your new setup!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Good service

Order came right on time unfortunately radiator was to small refunded with out any hassle good company

18 de abril de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you for your feedback! We're glad to hear your order arrived on time and that the refund process was smooth, even though the radiator didn’t fit your needs. We appreciate your kind words and hope to assist you again in the future!

Best Wishes
Kim Brines

Valorada con 4 estrellas sobre 5

Excellent service and experience so far

I've ordered and received the radiator and valves. Everything went very smoothly with great delivery service: prompt and being kept informed.

The online catalogue was also easy to navigate with useful guidance on how to calculate radiator sizes.

I'd like to give 5 stars, however we haven't fitted and used the radiator yet, hence only 4 stars. I will be checking TradeRadiators first when purchasing the vertical radiator that we will need. Highly recommend.

1 de enero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind and detailed review! We're really pleased to hear that your ordering experience went smoothly and that our delivery service and online catalogue met your expectations.

Totally understandable about the 4 stars – we hope the radiator performs just as well once it's installed, and we're here if you need any assistance along the way. When you're ready for that vertical radiator, we’d love to help you again.

Thanks again for the recommendation – it means a lot to us!

Best regards,
Kim Brines

Valorada con 5 estrellas sobre 5

Good company to deal with for price, selection & quality

I have purchased a few radiators from Traderadiators and have always found the price to be reasonable. They have a good selection and delivery was quick and items well packaged.

6 de marzo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your continued support and for taking the time to leave such a positive review! We're thrilled to hear that you've consistently found our prices reasonable and our selection up to your expectations. It's also great to know that our delivery service and packaging met the mark.

We truly appreciate your loyalty and look forward to helping you with any future radiator needs!

Best regards,
Kim Brines

Valorada con 5 estrellas sobre 5

Good website and really helpful…

Good website and really helpful assistance from Gemma on the phone. Delivery came exactly on time. We bought 3 large flat panel radiators. They work brilliantly and look fantastic. Couldn't fault the service from start to finish. Would highly recommend.

7 de abril de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with both our website and Gemma's assistance. It's great to know that your radiators are working brilliantly and that the delivery was spot on. We truly appreciate your recommendation and look forward to serving you again in the future!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service; highly recommend!

4 de abril de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your recommendation means a lot to us! Looking forward to serving you again soon.

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Great all round service

Second order from them to buy some Apollo Roma radiators, 6 so far. Both orders were communicated well and I was kept in form by email and telephone about the order or delivery date.

I’ve not had any issues, all the parts were packaged and arrived problem free. Competitively price in the market and fairly simple website to navigate and find what I was looking for.

Highly recommend considering them if buying radiators.

26 de marzo de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind review! We’re thrilled to hear that both your orders went smoothly and that our communication and service met your expectations. It’s great to know you found our website easy to navigate and the prices competitive. Your recommendation means a lot to us, and we look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out!

Best Wishes
Kim Brines

Valorada con 4 estrellas sobre 5

I found all your staff most helpful and…

I found all your staff most helpful and professional it arrived on time the communication was excellent thank you

25 de febrero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that everything arrived on time. We strive to provide excellent communication and service, and it’s wonderful to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Best Wishes
Kim Brines

Valorada con 5 estrellas sobre 5

great radiator company

Really quick delivery and good communication. For everything radiator- I would use these people again.

14 de febrero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind words! We're thrilled to hear you were happy with the delivery and communication. We look forward to working with you again for all your radiator needs!

Best wishes
Kim Brines

Valorada con 5 estrellas sobre 5

Great range, good prices, and excellent delivery

Trade Radiators offered not only a great range of products which meant I could find everything I needed in one place, but also flexible delivery with very professional drivers who were happy to deliver exactly as I needed. Their prices were very competitive too, meaning I got a great deal on the column radiator and cast iron radiator I'd be hunting for.

20 de febrero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you for your fantastic review! We're so pleased to hear that you found everything you needed in one place and that our flexible delivery service met your expectations. Our team works hard to offer competitive prices and a great shopping experience, so it’s wonderful to know we hit the mark for you. Enjoy your new radiators, and if you ever need anything else, we’re here to help!

Best wishes,
Kim Brines

Valorada con 5 estrellas sobre 5

Excellent experience

I could not have the radiator i requested as it was out of stock not had been discontinued. They gave me an alternative which I accepted. Arrived within 24 hours of dispatch at 9am. Fitted by dinner time.

21 de febrero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you for your feedback! We're sorry that your original choice was out of stock, but we're glad we could offer a suitable alternative. It's great to hear that delivery was prompt and that you had it fitted so quickly. If you ever need anything else, we're always happy to help!

Best wishes,
Kim Brines

Valorada con 5 estrellas sobre 5

great product

great product, well packaged, easily fitted, prompt delivery - great value

1 de febrero de 2025
Opinión espontánea
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Respuesta de TradeRadiators

Thank you so much for your kind review! We're thrilled to hear that you're happy with the product, packaging, and delivery. We really appreciate your feedback and are glad it was easy to fit. Your support means a lot to us!

Best Wishes,
Kim Brines

Valorada con 5 estrellas sobre 5

Fab company

This was my first time using Trade Radiators, I had a few problems with the radiator I was sent, but Customer services was absolutely fantastic throughout and Gemma Jørgensen was very helpful in solving any issues & replacing the radiator for me. Can't recommend them enough & thank you for all your help, best Nick👍

22 de enero de 2025
Opinión espontánea
Logotipo de TradeRadiators

Respuesta de TradeRadiators

Thank you so much for your kind words! We're so glad to hear that Gemma and our customer service team were able to assist you and resolve the issues with your radiator. We truly appreciate your patience and understanding. It's fantastic to know that you had a positive experience with us, and we really appreciate your recommendation!

Thanks again for choosing Trade Radiators, and don't hesitate to reach out if you need anything else in the future.

Best Wishes,
Kim Brines

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