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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleased with Aluminium Foil Membrane – Vapour Barrier and Thermal Insulation VCL – 1m x 50m. Reinforced, so easy to handle and didn’t tear. No quilted insulation, so fitted snugly between joist... Ver más

Valorada con 5 estrellas sobre 5

Another quick delivery of an easy to order item. Second purchase from here and will consider buying other items in the future. Delivery time notified in advance by DX Express and driver rang a few mi... Ver más

Valorada con 5 estrellas sobre 5

When I first ordered my product and the sale went through I hadn’t realised there wasn’t a phone number to call just an e-mail if there was a problem. But I needn’t have worried as I had to e-mail reg... Ver más

Valorada con 4 estrellas sobre 5

I like this company only one i use for silver foil but it was a day late today so sorry only 4 stars

Información sobre la empresa

  1. Proveedor de materiales para la construcción

Escrito por la empresa

The Lowest Trade Prices on Essential Building Materials to suit a variety of applications including foil loft insulation, roofing membrane, roofing accessories, damp proof membrane, vapour barrier and more. | FREE NEXT DAY UK DELIVERY


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(266)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect, good communication

Contacted them by the email address as had a few questions, replied the same day and as promised they been dispatched. Honest firm and trustworthy, definitely recommend- would love to see more options on their website though.

4 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery

Suppliers promote next working day delivery still not received goods every excuse made not reliable company

4 de junio de 2021
Logotipo de Trade Store Online

Respuesta de Trade Store Online

Thank you so much for your feedback it means a great deal to us, we're very sorry there was a delay to your order from our carrier which can happen in some circumstances - all UK carriers are currently reporting that the exceptional volumes of orders they are processing are on occasions affecting their delivery performance. We raised escalation requests with the carrier for your order and have had confirmation that its now been delivered but please be assured your order was sent on a 24 Hour Next Working Day service and the vast majority of orders are received are such.

Valorada con 1 estrellas sobre 5

ordered in a next day delivery arrived…

ordered in a next day delivery arrived 4 days late only replies i got was a generated message had to get pay pal involved there is no
contact number if you have a problem it is all done via e mail

11 de mayo de 2021
Logotipo de Trade Store Online

Respuesta de Trade Store Online

Thank you so much for your feedback it means a great deal to us, we're very sorry there was a delay to your order from our carrier which can happen in some circumstances - all UK carriers are currently reporting that the exceptional volumes of orders they are processing are on occasions affecting their delivery performance. We raised escalation requests with the carrier for your order and have had confirmation that its now been delivered but please be assured your order was sent on a 24 Hour Next Working Day service and the vast majority of orders are received are such.

Valorada con 4 estrellas sobre 5

Wrong Item But Corrected Quickly

Originally had been sent an incorrect item, through email they responded quickly and had the correct item dispatched. The correct item has since arrived and is exactly as expected. Thankyou for resolving the issue so quickly, enabled our customers deadline to be met. Will use again in the future!

11 de mayo de 2021
Valorada con 3 estrellas sobre 5

The materials we ordered were excellent…

The materials we ordered were excellent and possibly the cheapest online, but it does state that next working day delivery if ordered before 1.00pm, I ordered on the Sunday knowing I needed for Wednesday so would be despatched on the Monday received Tuesday ready for Wednesday.
Unfortunately they didn’t arrive till the Wednesday at 10.00am by which time I had to go and purchase what I’d ordered locally to start the job.

24 de abril de 2021

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