Call purporting to have a link with water regulator which is false. Stop making cold calls and telling lies and give some training to your outbound caller called Ellis who was way too pushy.
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Consulta las opiniones de los clientes
I wanted to wait a few months before leaving this review to make sure everything Trilogy promised actually delivered—and I’m pleased to say it absolutely did. After sitting down with one of t... Ver más
La empresa ha respondido
Was skeptical initially but it couldn’t have gone better, all my bills have been reduced as promised they’ve already secured lower rates couldn’t be happier. Thanks to Freddie who took the time to exp... Ver más
La empresa ha respondido
Great company, phoned up after seeing them advertised/ recommended everywhere. Had a great chat with James sent over my bills to see what they could do, saved me tens of thousands a year across all ut... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We investigate, anomalies or discrepancies within customers current or historic account. This can be from standing charges to unit rates and just generic billing errors. All suppliers are held against the current Ofgem or Ofwat regulations, which are always changing due to the impact of Covid-19. If we believe we have a strong enough case, we will contact the customer to delve deeper into the account and go forward with the reclaim.
Información de contacto
Reino Unido
- trilogyconsultants.co.uk
Ha contestado el 40% de las opiniones negativas
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Would definitely recommend!
Switched all my payment systems to these guys and best decision I’ve made! Very modern displays easy to use, my staff love them. Any issues I’ve had it’s been one call and it’s been fixed. Paying a little more for the machines but worth it as it means I can have more staff serving customers. Thanks Trilogy will definitely be recommending!

Respuesta de Trilogy Consultants
Fantastic
I recently had Trilogy Consultants handle the utility contracts for my business in Devon, and I couldn't be more impressed. They not only found significant savings for my existing site but also made the entire process effortless. Their expertise was so impressive that when I opened a second site, I got back in touch. They managed all the utilities for the new location, even the card terminals, and everything went smoothly without a hitch. Their service is top-notch, and I highly recommend them for anyone.

Respuesta de Trilogy Consultants
Great service
Great service, very efficient communication and customer skills were amazing.

Respuesta de Trilogy Consultants
Initially called me for a water rebate
Initially called me for a water rebate, I was skeptical because I’d never heard of such a thing. Thankfully it wasn’t over the phone and they come out to you, spoke with George at our site verification appointment he was lovely guided me through rebating water, gas and electric.
I was rebated this week, so glad I signed gas and electric too tripled my initial water rebate. Over the moon !!!

Respuesta de Trilogy Consultants
Scammers
Was advised I was entitled to a water rebate which never happened. Liars!

Respuesta de Trilogy Consultants
Louis really helped me through the…
Louis really helped me through the process and helped me save a lot of money on my business utilities

Respuesta de Trilogy Consultants
I had a great experience with Trilogy…
I had a great experience with Trilogy Consultants! They were extremely helpful in organising my finances. Their team was professional and knowledgeable, they made the whole process smooth and stress-free. Highly recommend their services!

Respuesta de Trilogy Consultants
Hounded me to make an appointment to…
Hounded me to make an appointment to look at water rates and claim back any money overcharged. Cancelled appointments but did not let me know. Time wasters

Respuesta de Trilogy Consultants
Outstanding Service
After randomly receiving a call from Trilogy about a rebate on my water account I thought it was just another one of those scam calls, I was then proved wrong when someone came out to my pub and showed me exactly where and how I was due back money. I have received £3,500 and I’m over the moon. They have even managed to reduce all my utility bills going forward and even my card machines. The customer service was outstanding as I had an update on every stage of the process.

Respuesta de Trilogy Consultants
Top Notch Support!
I recently had a fantastic experience with Trilogy Card Specialists. When faced an issue with hidden charges, their customer service team were incredibly helpful. I was pleasantly surprised by how quickly they were able to resolve the issue and get my money back.

Respuesta de Trilogy Consultants
Great experience with Trilogy
Great experience with Trilogy from start to finish. Brilliant customer service throughout. Liv knew exactly what she was doing and was extremely helpful. Would highly recommend.

Respuesta de Trilogy Consultants
A pleasant surprise with Triology.
After hearing countless stories in the news about overcharging, I always thought it would never be me that’s owed money back. However, much to my surprise, I was informed by this company that I was.
Thanks to Trilogy’s diligent team, I just received a £2500 rebate!
The process was stress free and the communication was clear. If you think you might be due a refund or are facing issues with your utility bills, I highly recommend reaching out to Trilogy.

Respuesta de Trilogy Consultants
So Pleased
This company’s services have halved my utility costs making the running of my pub much more affordable. If your looking for a reliable service that genuinely help save money this is one to choose

Respuesta de Trilogy Consultants
I’ve been using Trilogy Consultants for…
I’ve been using Trilogy Consultants for a couple of years to manage my utilities, and they’ve consistently saved me money on my energy accounts. Recently, I was having trouble understanding my card and utility payment systems, but Louis stepped in and made clear. He guided me through the whole process and even helped me save money there too, offering great advice on what steps to take. Couldn't recommend their service enough—always reliable, professional, and focused on saving me money! very helpful for independent businesses.

Respuesta de Trilogy Consultants
Made my week!
Great company, phoned up after seeing them advertised/ recommended everywhere. Had a great chat with James sent over my bills to see what they could do, saved me tens of thousands a year across all utilities and even my card machines. So thankful they’ve taken the headache out of comparison sites and brokers calling up every two minutes. Seriously would recommend or just send your bills in to see what they can do. Thanks again guys made my week!

Respuesta de Trilogy Consultants
Great savings !
Great service again, I have used Trilogy for a number of years for my utilities, saving me money across my energy accounts. Besides all that I was in a mess with my card payments and never understood them. I was dealing with George who guided me through everything to help me get a better understanding and even manage to save me money on that through advising me what to do.

Respuesta de Trilogy Consultants
Signed up just over 6 mths ago and…
Signed up just over 6 mths ago and wanted to wait till I got my money back before I wrote my review. Got my money now, not quite as much as I was originally told but a tidy sum and an unexpected bonus so happy days. Saved a bit on my bills every month too so overall a very happy customer. Great stuff Trilogy thank you !

Respuesta de Trilogy Consultants
Highly recommend
Great experience, dealt with renewing our gas, electric and water supplies. Excellent customer service, we would highly recommend

Respuesta de Trilogy Consultants
If i could give a "0" i would
If i could give a "0" i would. Don't bother with this company and stay well clear. They promised me a reduction in my water rates as they said i was in the wrong category and they would look after my electricity with my current supplier with a 5% rebate. .....Too good to be true....it is and i fell for it. Feel lucky that i did not sign up my other 3 businesses. They sign you up with a broker firms that basically charge you for administering your current suppliers, so you are paying your current supplier through the broker and then paying them for the privilege. I have been charged a lot of money that i will never see again no doubt!

Respuesta de Trilogy Consultants
Great company we need more companies…
Great company we need more companies like this one. They were open with how they operate, I had thousands returned back to me, I will definitely recommend to others.

Respuesta de Trilogy Consultants
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