Call purporting to have a link with water regulator which is false. Stop making cold calls and telling lies and give some training to your outbound caller called Ellis who was way too pushy.
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Consulta las opiniones de los clientes
I wanted to wait a few months before leaving this review to make sure everything Trilogy promised actually delivered—and I’m pleased to say it absolutely did. After sitting down with one of t... Ver más
La empresa ha respondido
Was skeptical initially but it couldn’t have gone better, all my bills have been reduced as promised they’ve already secured lower rates couldn’t be happier. Thanks to Freddie who took the time to exp... Ver más
La empresa ha respondido
Great company, phoned up after seeing them advertised/ recommended everywhere. Had a great chat with James sent over my bills to see what they could do, saved me tens of thousands a year across all ut... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We investigate, anomalies or discrepancies within customers current or historic account. This can be from standing charges to unit rates and just generic billing errors. All suppliers are held against the current Ofgem or Ofwat regulations, which are always changing due to the impact of Covid-19. If we believe we have a strong enough case, we will contact the customer to delve deeper into the account and go forward with the reclaim.
Información de contacto
Reino Unido
- trilogyconsultants.co.uk
Ha contestado el 40% de las opiniones negativas
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Great
Very simple process. I was getting stung on my Elec and Gas badly from then I was with relations with Ryan for the past week over at Trilogy, he managed to get me 7.5% savings across the board until the end of my current contract. So simple, all completed over the phone and by email.

Respuesta de Trilogy Consultants
Really helpful and useful service
Finally my issues resolved with my utilities after back and forth with my suppliers, trilogy were able to refund my unfair sky high water bills. They have given me the full package sorting great rates on gas and electricity too!!

Respuesta de Trilogy Consultants
Don’t bother
Trilogy contacted me stating I have been overcharged on my bills and will help me get back my money from my water company. They sent out one of their representatives “Steve kassim” who signed me up. I have to admit it felt too good to be true. But I thought I will give them benefit of the doubt. Steve exact words, “if you don’t believe it just check out our trust pilot reviews”. I signed up and a looooong time later I’m still waiting on this “money back”. Not at all happy with their service. One of their representatives reached out to me after I originally posted this review and told me “I will personally deal with your account providing you remove your review”, again I believed it. I was told he will update me along the way, but not much luck in this field also. After chasing him he informed me the company have refused to pay out and he’s challenged it. When they signed me up they assured me it was such a smooth process. But has been a nightmare. Still waiting for this so called payout.

Respuesta de Trilogy Consultants
Highly recommend
This company has helped me from start to finish. They saved me thousands on multiple Caravan Sites/Pubs etc… myself and family/friends own.
I gained a rebate with a great service around the board.
They have a great connection with utility companies to always save on renewals. The list goes on and on.

Respuesta de Trilogy Consultants
Great personal service from Gareth
Great personal service from Gareth, and although it is early days it seems to be an excellent service and process. It's good to have the personal touch but might benefit from a little more technology - digital signing for example. Delighted so far.

Respuesta de Trilogy Consultants
reduced my bills within a few weeks
reduced my bills within a few weeks, reliable company who stick to there word ,10/10 service.

Respuesta de Trilogy Consultants
Thank you guys at trilogy for making the rebate process stress free for me
Great customer service so happy I received my money just before Christmas.

Respuesta de Trilogy Consultants
FULLY RECOMMEND!!!
made a claim as i was made aware of overpayments that my current supplier wouldn’t admit liability for!
trilogy, not only got me the money back but also managed to get me out of their sky high prices and onto some unbelievable rates.

Respuesta de Trilogy Consultants
Highly Recommend! Experienced company
Have saved me so much! Don’t know we’re to start. Prices dropped with immediate effect. 100% will be recommending this company.

Respuesta de Trilogy Consultants
Trusted company!
I Was contacted just under a year ago about my overpayments on water, I couldn’t understand as I had a credit on my account. Little did I know I’d overpayed over £3000 in 7 years. I’m shocked. Thank you trilogy.

Respuesta de Trilogy Consultants
Very Helpful
Trilogy were able to help me save money on my utilities. Explained everything to me and were very helpful in answering all my queries. Found them to be very friendly and would definitely recommend.

Respuesta de Trilogy Consultants
Very happy! Would recommend!
Having recently been in contact with trilogy about a possible rebate on my utility bill, I found the team at trilogy to be very professional, transparent and friendly also easy to contact when I needed them. I indeed received my saving as advised. Thank you!

Respuesta de Trilogy Consultants
So glad I used this company
So glad I used this company. Managed to get a rebate on my utilities and was helped every step of the way. Very knowledgeable and helpful through every step. Was a bit dubious at first but glad I used them. I have already recommended them

Respuesta de Trilogy Consultants
Brilliant experience with Trilogy!
Trilogy called me up at the start of the year claiming that I’ve been overcharged on my utility bills and I’m due a rebate. I never heard anything from my supplier at the time so I was sceptical at first. I booked in an appointment and they explained the whole process to me in person.
I couldn’t be happier now I’ve received my rebate. I highly recommend trilogy to any other businesses like myself who are having utility issues l!

Respuesta de Trilogy Consultants
Quality service
I found trilogy to be extremely friendly, helpful, approachable, and professional. I would highly recommend to anyone looking to save money on their utility bills, which at the moment should be on anyone’s agenda.

Respuesta de Trilogy Consultants
Great company and friendly staff
From the moment we got introduced to the company we were made to feel comfortable and understood. They ended up saving us some proper money and was very easy. We are now passing their details on to everyone.

Respuesta de Trilogy Consultants
Great company
Great company! Saved me money and did everything face to face which is unusual these days. Very happy customer.

Respuesta de Trilogy Consultants
Worth giving them a try!
I received a call from a company called Trilogy which seemed suspicious.
However, luckily I was wrong. They ended up saving me lots of money and the switch was quite easy.
Definitely worth giving Trilogy a try!

Respuesta de Trilogy Consultants
Trilogy came out to see me
Trilogy came out to see me explained everything to me in full I could physically see the overcharges I was making. I have now also received my rebate in a surprisingly fast turn around.

Respuesta de Trilogy Consultants
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