The Penthouse By Trotters Opiniones 

551
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was contacted a few hour's after placing my order on line, by a very polite member of staff to confirm my details, and had a short chat about my purchase and it's condition. The package arrived... Ver más

Valorada con 5 estrellas sobre 5

Different league to other vendors in this space. They actually have the watches in their website for a start and respond in a timely manor to all questions and provide a luxury buying experience. I wo... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service from Louie at Trotters! Everything was explained clearly over the phone, and when I visited the store, the customer service was second to none. Louie was professional, friendly, and... Ver más

Valorada con 5 estrellas sobre 5

The staff were so friendly, really helpful with making the right choice from their extensive selection of watches, a real pleasure. Highly recommend.

Información sobre la empresa

  1. Joyero
  2. Diseñador de joyas
  3. Relojería

Escrito por la empresa

Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

551 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(551)

144 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A fantastic experience and very happy Rolex owner, thank you!

I went to Trotters as a walk-in a few weeks ago. I had been looking online for the watch I wanted and even though I had found a few at a good price, I wanted the proper experience of buying a luxury watch and I wanted to be sure it was 100% genuine and in mint condition.

Straight away the person helping me (sorry I forgot your name!) was really welcoming and helpful.

They had the exact watch I was and he was even able to get it with the jubilee bracelet I wanted.

The experience was really nice, it was the exact watch, mint and the price was good too so I got it there and then.

When I am ready for the next one, I will see you again.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

Ive now dealt with Trotters on a number…

Ive now dealt with Trotters on a number of occasions and always been treated with upmost courtesy and respect.i last dealt with Louis who put me in the right
direction as i was not sure of what i really wanted he gave me a few options and we got there, im very very happy with my purchase and grateful. Keep up the great work fellas .i highly recommend that if its a dream watch your after look NO further.
Many thanks ,
Jim.🍻🙏🏾

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just bought a 2025 Submariner from…

Just bought a 2025 Submariner from Trotters. Saw the watch on line last Sunday 28th June and put down a £500 deposit. I then contacted the store the following day (Monday) and spoke to Louie who guided me through the next stages of my purchase. He sent bank details on WhatsApp, I transferred the funds, received confirmation that the watch had been shipped, and today (Tuesday) at 10am I received the watch which was exactly as described, and is on my wrist as I type this review! The entire process was a seamless, professional, and stress free experience. Thanks Louie and the rest of the team at Trotters, I will definitely be back in the future.

28 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The variety they have it’s commendable

I had a great experience purchasing my watch. The staff were welcoming, knowledgeable, and patient, helping me choose the right watch without any pressure. Their excellent customer service made the whole experience pleasant. Highly recommended!

12 de junio de 2026
Valorada con 5 estrellas sobre 5

10/10!

I purchased a Rolex lady datejust online and the experience was very good. The watch was dispatched next day and delivery was secure and quick. Spoke on WhatsApp with one of the team and they adjusted the measurement of the strap for me!

I had to go in store as the watch was a bit tight and they were all very welcoming and polite! A really wonderful experience.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

Couldn’t be easier to deal with

Couldn’t be easier to deal with, the watch I bought is mint and very easy to contact via whattsapp always replied within 10 mins. Defo be buying again from them. Item was delivered next day in mint condition as shown on images. Mint genuine timepeace that was tracked to my home and send the tracker back easy. Highly highly recommend and about to buy another for the wife

31 de mayo de 2026
Valorada con 5 estrellas sobre 5

Amazing experience with these guys

Amazing experience with these guys - made me feel welcome from the get go. On WhatsApp and in-store. Alex, Callum and Louie were all top notch and have given me the proper aftercare I needed. Will deffo be back, and they didn't even ask for a review 🙌🏼

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

Couldn't recommend Trotters enough!

Couldn't recommend Trotters enough, they are so welcoming and helpful. I was greeted by Darleen and helped me through the whole process, from choosing the perfect item to answering my many question I had over messenger. She was super patient with me and I can't thank her enough.

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great communication, quick delivery, competitive price and exactly what I wanted. Would highly recommend.

6 de mayo de 2026

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