Swiss Horology Opiniones 

264
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable... Ver más

Valorada con 5 estrellas sobre 5

Been looking for an Omega Spectre for months. One came up on Swiss Horology at best price I'd seen anywhere. Slightly hesitant as not heard of company before. Very easy to communicate with on the... Ver más

Valorada con 5 estrellas sobre 5

Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everythi... Ver más

Valorada con 5 estrellas sobre 5

I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole exper... Ver más

Información sobre la empresa

  1. Relojería

Sobre Swiss Horology

Información proporcionada por diversas fuentes externas

Customer Service


We aim to provide you with the best service possible both before and after making a purchase with us. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish and to build a long-lasting relationship with all of our clients.

Guaranteed Authenticity


All of our watches are checked for authenticity by our watchmaker and we pride ourselves in only stocking the best quality watches for our clients.

14 Day Money-Back Guarantee


We understand that buying a watch online can be a daunting experience and sometimes condition may be subjective, which is why we give you a fourteen-day, no questions asked returns policy on all watches purchased with us.

International Shipping


We have clients from all over the world and work with couriers to ensure that our watches are safely delivered to you regardless of where you are located or need your watch shipped.


Swiss Horology


Swiss Horology prides itself on providing an outstanding service offering a vast selection of new and used watches on the market at the most competitive prices. When we do not have a particular piece in stock we can always source the watch from our trusted network of dealers, inspect the watch for you and deliver to you wherever you are in the world.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,7

Todas las opiniones

(264)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

3rd transaction with Dia. Superb as usual

3rd transaction with Dia, this time a sale. Price agreed in principle & subject to inspection prior to pick-up. Watch authenticated and funds received within hours. Extremely courteous, knowledgeable and professional service. Pricing very competitive - presumably because of business savvy & lower overheads due to online nature of the company. Very highly recommended!

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently purchased a Rolex Sea Dweller

Recently purchased a Rolex Sea Dweller, the communication was great and the watch arrived very quickly. Very happy with the piece and the service provided would definitely use Swiss Horology again ⭐️

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great buying experience

Very happy with my purchase from Swiss Horology. Genuinely pleasant buying experience. Highly professional and a pleasure to deal with.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent comms, service, patience and very accommodating given timeline. Watch was well priced and exactly as promised. Would buy from them again.

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can only highly recommend them

I travelled from Montreal using a flight to complete the transaction. I have to say, Valentin’s welcome was truly exceptional. We spent over an hour talking about watches, and it made the whole experience incredibly enjoyable. I’d also like to highlight Dia’s communication, which has been excellent from the very start. They even kindly agreed to meet with me on a Saturday despite their offices being closed. I can only highly recommend them — it was a fantastic experience from start to finish.

7 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great experience with Swiss…

Really great experience with Swiss Horology from start to finish. Communication was quick, clear, and genuinely friendly throughout. I part-exchanged a watch toward a new purchase, and the trade-in was collected the same day and received the following day. Once my payment cleared, my new watch was delivered the very next day. A full turnaround in about 48 hours, which was seriously impressive. Everything arrived well packaged and exactly as expected. I wouldn’t hesitate to recommend Swiss Horology to friends or family.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely phenomenal experience buying…

Absolutely phenomenal experience buying a JLC Reverso from this company. The watch was virtually new with plenty of factory stickers still applied, at a phenomenal price.
The team went above and beyond to make sure I get my new watch ahead of Christmas, sending one of their associates to deliver it personally to my house at 6pm on Christmas Eve. This is exceptional customer service that not even the most premium luxury brands deliver. Just incredible.

24 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted high-end watch dealer

Trusted high-end watch dealer. Bought an outstanding piece from them at a great price. The deal included a trade for one of my own watches and they offered, and honoured a very reasonable price.

The deal was all done online. Their communications were spot on with rapid email responses, And delivery was done to order.

Highly recommended and trustworthy watch dealer. Very pleased with my Patek Philippe.

18 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

“Purchasing from Swiss Horology online…


“Purchasing from Swiss Horology online was an absolute pleasure. The website was intuitive, product details were accurate, and my watch arrived ahead of schedule in pristine condition. The team provided excellent communication throughout the process — truly a premium online shopping experience.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service.

I came across this company while browsing on Chrono24 for a particular watch.
I contacted them directly and sent them a email with some questions. I had a very quick response despite it being weekend and felt reassured by their feedback on Trustpilot.I bought the watch that evening and it was dispatched Monday and arrived next day. The watch was exactly as described, in excellent condition. I am very pleased with the watch and it was a pleasure to deal with Swiss Horology.Than you.

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Company - fantastic watch

I bought a Cartier Santos from this company. Absolutely superb watch, service, professionalism, communication and supply. The watch was far far better than I expected, no scratches or any imperfections. Communication was exceptional and service second to none. I highly recommend them, and will definitely be buying from them again....once I save up, don't tell the wife!!!

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swiss Horology are quite special

Swiss Horology are quite special, combination of fair pricing, absolute transparency,and totally deliver on what they say. As a 72 year old who was very nervous of the whole platform they did everything possible to make the process painless!! Also its fast, timelines are agreed and adhered to. Just a super company to deal with!

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super customer experience

Super customer experience. Part exchanged a watch purchase - very fair deal in my opinion. The service from Dia and colleagues went over and beyond. This included picking up my old watch from my home for authentication the following day, and then also delivering the new watch to my home. I was immobile due to an injury so very much appreciated this.

9 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, very, very friendly and helpfull

I was looking for a specific Patek. I found it by Swiss Horology. Since I'm living in Switzerland I needed the watched to be transfered to Berne. The staff at Swiss Horology was so friendly and supporting. Everything worked without any problem and I've got my favorite watche within a week. It was just a perfect service. Thanks a lot

3 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying My New Vacheron from SH

I enquired about a watch on line via Whattsapp over a weekend and Dia from SH responded immediately. He offered me a fantastic value for two of my watches against my chosen piece from his web site. On the Monday he arranged to have them collected and once they were in his hands there was not the usual low balling by other dealers which is normally the case. He arranged for my new watch to be dispatched and a delivery date was scheduled. I asked him to adjust the bracelet to my wrist size and once this was carried out it was apparent that I would need additional links. These were not in the box so he sent one of his colleagues out to the Vacheron store to purchase two new links and there was no question on any additional payments, just a very honest response. My watch arrived today and it is like a brand new piece totally blown away with the quality all round. Dia from Swiss Horology is a true gentleman and sets an example to all other watch traders on how it should be done, well done SH and the team.

27 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstandingly responsive

Outstandingly responsive. Managed to do a deal on a watch on a Sunday afternoon via WhatsApp and secure messaging. I had not expected to hear back until Monday. Watch was shipped by insured courier as soon as I paid and was exactly as described. Very easy to deal with and superlative service which I simply cannot fault. Would have no hesitation recommending.

10 de septiembre de 2024
Opinión espontánea

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