True North Mortgage Opiniones 

4954
TrustScore: 5 sobre 5

4,8

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Valorada con 5 estrellas sobre 5

I was drowning in debt and payments with nothing left to live on. After checking out True North Mortgage on the Better Business Bureau, I decided to give them a call. My contact is Mitch Monaco, a... Ver más

Valorada con 5 estrellas sobre 5

I would like to, personally thank Samarth Mehrotra (Sam) from True North Mortgage. I was amazed by your professionalism, your honesty and all-around pleasant conversation. If you’re even slightly in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We highly recommend Madhur (Maddy) Tyagi from True North Mortgage. From start to finish, he was extremely knowledgeable, responsive, and transparent. Maddy secured us the lowest rate available and pat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dana Piché of True North Mortgage is literally the Mortgage whisperer . She not only held our hands throughout the whole process but was able to deal with TD respectfully and considerately( they on... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario

Escrito por la empresa

True North Mortgage is one of Canada's leading mortgage brokers. We're the best of bank and broker. We have locations so that you know where we are. We're connected with all banks, not just one. And we pass along our volume discount to get your mortgage rates even lower. Apply online or visit one of our locations!


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4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

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4,8

Todas las opiniones

(4954)

125 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible Customer Service

Terrible Customer Service , the agent thought he knows everything . Education with Veterans Pay System would be a start . Never recommend This Brokerage to anyone . The mortgage Broker , Thought he new everything . Fast to hang up , Went I correct him .

28 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Dg,

Thank you for sharing your feedback. We are sorry to hear your experience didn't go as hoped, and we take all client concerns seriously.

That said, in order to determine suitable mortgage options, our agents do need to gather information about your situation. Unfortunately, when that information was requested, we were unable to get the cooperation needed to move forward. Our management team also spoke to you directly and were still unable to obtain the details needed to assist you.

We genuinely want every client to have a positive experience, and our door remains open. If you'd like to provide further feedback or give us another opportunity to assist you, please reach us at hello@truenorthmortgage.ca. We wish you all the best.

Sincerely, True North Mortgage Team

Valorada con 5 estrellas sobre 5

Brian Holland was instrumental in our mortgage renewal

Brian Holland was instrumental in helping my husband and I get the best rate, stream lined the process and gave us updates during each step of the process. After having had a horribly drawn out renewal with the big box banks, Brian was a complete breath of fresh air. Brian will be doing all of our future mortgages.

30 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Elizabeth-Anne

Thank you for choosing us for your mortgage needs. It's amazing to hear feedback from our clients. Brian truly is an outstanding agent. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

I am not a trusting person....

I don't trust companies that pop up on social media, but after doing some research into mortgages online, I received an ad from True North Mortgage and decided to take a chance. Mitch Monaco contacted me immediately and provided quick and accurate answers to my questions and didn't mislead me on the things he wasn't sure about. He simply returned my call with clarifications of all my questions. There was no time wasted, as I was given a competitive rate over the phone and after providing a minimal amount of information, my rate was locked in.

I'm a naturally anxious person, so I double and triple check all my facts. Mitch didn't get annoyed, nor did he freeze me out or not return my calls, as some people tend to do with anxious clients. The process was very smooth and not stressful.

I'd recommend dealing with True North Mortgage, specifically, Mitch Monaco, as he is wonderful to deal with. I fully intend to call him again in 5 years, should I require another mortgage.

16 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Teena,

Thank you for choosing us for your mortgage needs. It's amazing to hear feedback from our clients. Mitch truly is an outstanding agent. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Excellent Service

Chris Egibe did a mortgage for me in February, after a bad experience with one of his colleagues. I have to say Chris went above and beyond from start to finish! He answered any questions and guided me 100%

11 de febrero de 2026
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Respuesta de True North Mortgage

Hi Tricia,

Thank you for choosing us for your mortgage needs. It's amazing to hear feedback from our clients. Chris truly is an outstanding agent. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Mitch Monaco was very knowledgeable and…

Mitch Monaco was very knowledgeable and gave me good advice, I would recommend him to anyone looking to renew or obtain a new mortgage. Dealing with challenging times, I felt in good hands with Mitch!

17 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Linda,

Thank you for choosing us for your mortgage needs. It's amazing to hear feedback from our clients. Mitch truly is an outstanding agent. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Basit has been very helpful with his…

Basit has been very helpful with his wealth of knowledge on mortgages

14 de abril de 2026
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Respuesta de True North Mortgage

Hi Michael,

Thank you for choosing us for your mortgage needs. It's amazing to hear feedback from our clients. Basit truly is an outstanding agent. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Himalaya Mehta With True North Mortgage is ideal to work with

I wanted to take a moment to sincerely thank Himalaya Mehta for all of his support and dedication throughout this process. His hard work has not gone unnoticed, and it has truly made a meaningful difference for us. What stood out most was his ability to think outside the box. Whenever challenges arose, he consistently came forward with thoughtful, practical solutions rather than simply presenting the problem. That level of initiative, problem-solving, and efficiency is rare now a days, and it speaks volumes about his professionalism and commitment. My wife and I deeply appreciate everything you’ve done, and we just wanted to take the time to recognize and share our genuine gratitude for your efforts. It has been a pleasure working with you.

12 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Dan,

We're delighted to hear that your mortgage experience with Himalaya was nothing but smooth. Thank you for sharing your experience and we can't wait to work with you again in the future!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Earlier this year

Earlier this year, before my 5-year fixed mortgage expired, I reached out to Truth North Mortgage to discuss my renewal options. Sam Chen, a Mortgage Specialist, assisted me in gathering the relevant information and mentioned that he would follow up in March. He provided comprehensive details regarding my renewal and transfer inquiries.
Due to some concerns, I decided to postpone my decision for an additional month. Following Sam’s advice, I approached my home bank and presented the information he had prepared. My bank’s mortgage specialist was impressed by the thoroughness of Sam's data and was able to match his offer.
When Sam followed up, I felt conflicted about my choice, given all the effort he had put in on my behalf. However, he expressed no concerns and was pleased with the rate offered by my home bank. I greatly appreciate Sam's professionalism, which contributes to Truth North Mortgage's strong industry reputation. TNM not only offers better rates than banks but also has an excellent team of mortgage specialists!

10 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Ying,

We're delighted to hear that your mortgage experience with Sam was nothing but smooth. Thank you for sharing your experience and we can't wait to work with you again in the future!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

I can’t say enough great things about Jim

I can’t say enough great things about my experience working with Jim at True North Mortgage. From start to finish, he made what can often be a stressful and confusing process feel smooth, straightforward, and even enjoyable.

Jim is incredibly knowledgeable and took the time to explain every step clearly, making sure I felt confident and informed in all my decisions. He was always quick to respond, patient with my questions, and genuinely cared about finding the best possible solution for my situation—not just a quick deal.

What really stood out was his professionalism and dedication. He went above and beyond to secure a great rate and made sure everything stayed on track right through to closing. It’s rare to find someone who combines expertise with such a high level of personal service.

If you’re looking for a mortgage broker who truly has your best interests at heart, Jim is the one to call. I wouldn’t hesitate to recommend him to anyone—an easy 5-star experience!

9 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Ty,

We're delighted to hear that your mortgage experience with Jim was nothing but smooth. Thank you for sharing your experience and we can't wait to work with you again in the future!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Suite à 29 demande hypothécaire,enfin…

Suite à 29 demande hypothécaire,enfin mon agent hypothécaire MR, JOSEPH GAGNON a réussi de le faire...!!!

9 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Ahmad,

We're delighted to hear that your mortgage experience with Joseph was nothing but smooth. Thank you for sharing your experience and we can't wait to work with you again in the future!

Merci, True North Team

Valorada con 5 estrellas sobre 5

We used Mitch Monaco and could ask for…

We used Mitch Monaco and couldn’t ask for a better experience. I recommend Mitch.

6 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Randy,

Thank you very much for sharing your wonderful experience. We're happy to hear Mitch was there to offer you quick service and an excellent rate during this time. We appreciate your business and look forward to assisting you with any future needs.

Thank you, True North Team

Valorada con 5 estrellas sobre 5

We financed a new mortgage through True…

We financed a new mortgage through True North when we needed to renew as we did not want to stay with our current lender. We liked that the brokers at True North are salaried and not commission based, which means they won't just go with the lender that gives them the highest commission. This was our first time renewing a mortgage as we had not lived in Canada previously as home owners. We hooked up with Madhur Tyagi (Maddy) at True North and he walked us though the process; answering all our questions and informing us on everything else we were not familiar with. He was patient in answering our many inquiries and wonderfully quick at getting back to our emails and voicemails. We felt very secure and at ease with Maddy and knew that things would be done on time. True North gave us a fantastic 5year fixed rate.
Maddy kept us abreast of everything as it took place and even worked a miracle last minute with the FCT to push up the signing as my husband would be out of the country and unavailable at the normal time. Everything was handled with the utmost care and professionalism.

We have already reccomended Maddy and True North to our relatives and many of our friends. We have no reservations recommending them to anyone.

Thanks Maddy for all your hard work. We appreciate you!

6 de abril de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Rhonda,

Thank you very much for sharing your wonderful experience. We're happy to hear Maddy was there to offer you quick service and an excellent rate during this time. We appreciate your business and look forward to assisting you with any future needs.

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Excellent company for mortgage needs

My experience working with Dana Piche at True North was fantastic. She was very responsive and answered my questions to put my mind at ease and help me understand the process. She was able to get me a great rate very quickly. Family members have also worked with Dana and I will certainly return for my future mortgage needs. Great company and service!

24 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Julie,

Thank you for your business and support, we’re thrilled Dana helped with getting you a great rate. Thank you for your kind words. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

a great experience

It was a very good opportunity to know people who you can trust. Maria was very helpful when i did not understand any process. Thank you

1 de febrero de 2026
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Respuesta de True North Mortgage

Hi Cristobal,

Thank you for sharing. We're glad that Maria was able to provide you with excellent customer service and helped with your mortgage needs. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Mitch Monaco is a 10/10

Mitch Monaco pulled through. 10/10 for everything - he constantly followed up and was determined to close the deal.

1 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Mikhail,

Thank you for sharing. We're glad that Mitch was able to provide you with excellent customer service and helped with your mortgage needs. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

👋 Samarth Mehrotra (Sam) True North Mortgage

I would like to, personally thank Samarth Mehrotra (Sam) from True North Mortgage.
I was amazed by your professionalism, your honesty and all-around pleasant conversation. If you’re even slightly interested in renewing your mortgage, I highly recommend this man he got me a best deal better than I can find anywhere else. I owe you a Tim Hortons donuts coffee card. Honestly, you’ve been amazing to deal with. I highly recommend you use him. Douglas

22 de marzo de 2026
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Respuesta de True North Mortgage

Hi Douglas,

Thank you for leaving a review. We're glad Sam had the opportunity to help you with your mortgage needs. We appreciate your business and support. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Landon: trustworthy expert from downtown Calgary

I was very impressed with Landon from the downtown Calgary location. He was extremely knowledgeable and honest. It’s so refreshing to hear someone who truly has my best interests at heart.

27 de febrero de 2026
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Respuesta de True North Mortgage

Hi Doreen,

Thank you for leaving a review. We're glad Landon had the opportunity to help you with your mortgage needs. We appreciate your business and support. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Working with Madhur was a great…

Working with Madhur was a great experience. I strongly recommend Tru North Mortgage to everyone!

27 de enero de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Dilek,

Thank you for your kind words regarding Madhur. We're thrilled to know they always provide the best customer service and are always communicative and attentive. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Great experience with True North…

Great experience with True North Mortgage and more importantly Robert Dang who was knowledgeable but also personable. Robert was able to answer all my questions with detail. What really stood out about Robert was his quick responses and availability. A truly remarkable experience. I would recommend True North Mortgage and Robert in the future.

16 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Nicholas,

Thank you for leaving a review. We're glad Robert had the opportunity to help you with your mortgage needs. We appreciate your business and support. If there is anything we can do to help, please reach out!

Thank you, True North Team

Valorada con 5 estrellas sobre 5

Outstanding Mortgage Agent Experience!

I can’t say enough about the incredible service I received from William Dang, our mortgage advisor. From our very first conversation, he really took the time to truly understand my needs, answer all my questions, and guide me through every step of the mortgage process with patience and clarity.

His expertise and attention to detail made what could have been a stressful experience feel smooth and manageable. He was always quick to respond, explained complex terms in a way I could easily understand, and went above and beyond to secure the best possible rate for me as well as get a lawyer's discount too.

Thanks to William and True North Mortgage, I felt confident and supported from start to finish. I would highly recommend them to anyone looking for a knowledgeable and trustworthy mortgage company.

10 de marzo de 2026
Opinión espontánea
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Respuesta de True North Mortgage

Hi Bipraraj,

Thank you for taking the time to share your experience with William! We hope that you are more than happy with our services and never hesitate to call if you have any further questions!

Thank you, True North Team

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