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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's been 1 month now that i have been working with TrustonTap and i have loved every second of it, the team are so incredibly helpful and sweet. Thank you to everyone in the customer service team! Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

TrustonTap have been brilliant for Mum. She has a wonderful, kind live-in carer who gets on brilliantly with her and makes sure she eats and sleeps well and gets her daily exercise. She has 3 eq... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. Organización de asistencia y servicios para discapacitados
  3. Cuidado de personas mayores

Escrito por la empresa

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(180)

48 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

This is my fifth year and it's been…

This is my fifth year and it's been best decision for me to be self employed with support of trust on tap. Office staff are extremely helpful, understanding, and supportive in all aspects of work . Highly recommend people who are passionate about supporting adults in community to consider joining trust on tap.

8 de enero de 2025
Opinión espontánea
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Respuesta de TrustonTap

Debbie,
Thank you for this kind feedback.
William
Founder & MD

Valorada con 5 estrellas sobre 5

Trust on tap is a great platform For me…

Trust on tap is a great platform For me as a self-employed carer.
There is always support when needed, lots of forms that we can download for our clients and discounted courses for us to complete with free courses and weekly newsletters.
Iv supported very special ladies and gents through Trust on Tap.

8 de enero de 2025
Opinión espontánea
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Respuesta de TrustonTap

Linda,
Thank you for your comments. Much appreciated.
William
Founder & MD

Valorada con 5 estrellas sobre 5

Excellent service

Helpful staff on the phone, good communication, excellent service. Thank you.

23 de diciembre de 2024
Logotipo de TrustonTap

Respuesta de TrustonTap

Debora,
Thank you for your feedback. Most appreciated.
William
Founder and MD

Valorada con 5 estrellas sobre 5

Excellent!

Straight forward process, with great proactive support from the team to help us find the right Carer. Our Carer, Lydiah is doing a great job and we’re very happy.

2 de diciembre de 2024
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Respuesta de TrustonTap

Thank you for your kind feedback
William
Founder and MD

Valorada con 5 estrellas sobre 5

A caring attitude.

When we met Sarah we were happy as we both liked her warm and genuine personality. Sarah has a lovely way with my LO cheerfully chatting to him and getting to know each other. She is a very willing capable person.

14 de octubre de 2024
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Respuesta de TrustonTap

Thank you for your feedback. It is much appreciated
William

Valorada con 5 estrellas sobre 5

Highly Recommended

Trust on Tap has been providing a carer, Nina, for my mother for over five weeks now.

Nina has provided excellent support to Mum and is kind, considerate, cheerful and attentive.

I have been impressed with the ease of contacting Trust on Tap’s team when necessary and extremely happy with their services beginning with my initial enquiry.

Trust on Tap also provided an excellent Carer for my Dad some years ago and I have certainly no hesitation in continuing to recommend them.

Elaine

27 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

Elaine,
Thank you for your kind words. Much appreciated
William

Valorada con 5 estrellas sobre 5

A first class service

A first class service! Would recommend every time. This is the second time using Trust on Tap and we will continue to use this company for all our care needs for my 90 year old mother who lives on her own but requires occasional support.

19 de octubre de 2024
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Respuesta de TrustonTap

Tessa,
Thank you for this feedback. Much appreciated
William

Valorada con 5 estrellas sobre 5

Excellent Care and Peace of Mind with TrustonTap

I live with my dad, who has Alzheimer’s and mobility issues, along with our two dogs. Recently, I went away for 3 days/3 nights for some respite and needed to book live-in care for my dad and the dogs. Due to a decline in my dad’s capacity, I no longer felt comfortable leaving him home alone with just three 30-minute care visits for meals, and his usual care company did not provide short-term live-in care.

Following a recommendation from a friend, I contacted TrustonTap only a couple of weeks before my trip. I was very nervous about leaving him and the dogs, but I had nothing to worry about. My dad had a lovely live-in carer named Jolanta Blaskiewicz. Dad and Jolanta appeared to have a lot of fun together, and both my dad and the dogs were well cared for. I would definitely book Jolanta again.

6 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

Perdy,
Thank you for this. I am glad we were able to help and we look forward to supporting you and your father again in the future
William
Founder & MD

Valorada con 5 estrellas sobre 5

Exceptionally pleased.

Very professional Company. They listened to my needs and within hours I was sent the relevant information. I picked a Carer and the service was set up for the following week, with the option that if it didn't work out I hadn't committed to anything, but I also had the option to pick someone else. However, it worked out exceptionally well as the Company had obviously listened. Thank You!

27 de agosto de 2024
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Respuesta de TrustonTap

I am glad we were able to help.
Thank you for your feedback
William
Founder & MD

Valorada con 5 estrellas sobre 5

Extremely good customer service

Extremely good customer service - would highly recommend to all my friends and family

4 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

Many thanks
William
Managing Director

Valorada con 5 estrellas sobre 5

TrustonTap is very professional and helpful

TrustonTap has provided a highly professional service to help match the best carer for our needs. Courteous and helpful, they really helped make the process of find the right care cover so easy and effortless. I was really comfortable with the carer they matched us to.

2 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

Many thanks for your support
William
MD and Founder

Valorada con 5 estrellas sobre 5

Good service

TrustonTap introduced an amazing carer to me to assist my elderly mother who has mobility issues and suffers with dementia. The company were efficient and communicative when setting up the introduction and we have been pleased with their service since.

5 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

I am glad we have been able to help. Thank you for your feedback
William
Founder & MD

Valorada con 5 estrellas sobre 5

Brilliant live-in care

Truston Tap have been brilliant in finding me the right live-in carer after my surgery.

Rudo is so kind and empathetic and brightens up everyday for me.

Truston Tap are always friendly and responsive. Thankyou Truston Tap I would highly recommend them.

5 de septiembre de 2024
Opinión espontánea
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Respuesta de TrustonTap

Caroline,
Thank you for your kind words.
Much appreciated,
William
Founder & MD

Valorada con 4 estrellas sobre 5

I can work very independently as a self…

I can work very independently as a self employed carer. The company sends me possible work opportunities which I may be interested in.
The downside is that the client has to choose you, to work for them if they don’t then just keep trying.
I would recommend the company.

4 de septiembre de 2024
Opinión espontánea
Logotipo de TrustonTap

Respuesta de TrustonTap

Thank you

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