Trusty no problem nor their products. All excellent. Just DPD delivery who were down to delivery next day then said “problem in your area” when it showed parcel still at Exeter ( a very long way fro... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Best range of raw dog food from several suppliers means I can give my dog a varied and interesting diet. I can combine things such as sprats, chicken necks etc with their usual 80:10:10 minces, all... Ver más
This is my local pet shop and I’m always overwhelmed and really happy with the products they offer and the choice. All the staff are really knowledgable and are always happy to answer questions. I mad... Ver más
Superb service from Trusty. Having used them for some time the quality of parrot seed is excellent. It is always dispatched quickly in strong packaging at a reasonable price. The only criticism is wit... Ver más
Información sobre la empresa
Escrito por la empresa
Trusty Pet Supplies is a family run business based in Derby since 1999. Consisting of 3 generations of family, we have over 50 years experience in the pet trade. We offer pet food, pet toys and pet supplies both on our website and from our Derby Shop.
Información de contacto
16 Station Road, Mickleover, Derby, DE3 9GH, Reino Unido
- 07871780649
- help@trustypetsupplies.co.uk
- trustypetsupplies.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service and fairly…
Excellent service and fairly priced,would definitely recommend
Great value
I didn’t need the order and was being…
I didn’t need the order and was being delivered. The staff actioned this straight away and stopped the delivery! I was very happy.
Great range of products for my dog
Great range of products for my dog. Delivery is very quick. Will buy again
Best value by far
I've ordered hairy rabbits ears several times. Best value by far. Always delivered quickly
Very good reliable company
I’m very pleased with my purchases I’ve used this company twice now and I’m really pleased with them they’re very quick to deliver too. Very happy
Brilliant service
Brilliant service, super speedy delivery and well packed. Definitely use again, highly recommend!
Thank you
Always get good service from Trusty pet…
Always get good service from Trusty pet supplies. No problems ordering and order always arrives promptly.
Easy to order on line and delivered to…
Easy to order on line and delivered to the front door
Super quick delivery
Super quick delivery, trusty pet supplies were the only supplier I could get miniature schnauzer puppy food. Well done. 5 stars will definitely be ordering again.
From 5 stars to 1 star
As a new customer, I made two new orders from this company.
Trusty pet supplies informed me that there was a delivery problem with the first new order. The matter was quickly and amicably resolved by contacting the new orders number at the bottom of trusty pet supplies webpage
Unfortunately, my experience with the second new order was entirely different. This time I was told by those at the trusty pet supplies new orders telephone number that I had to use their help email.
Trust pet supplies web page stated that my second new order was completed whilst several days later the courier continued to inform me that they had not received the package. Email to help trusty pet supplies and they agreed that the package was lost. They stated that a replacement package would be sent from my delivery the following day
However, nothing arrived …. trusty pet supplies were immediately contacted… no replies received over the next 48 hours and then suddenly a package arrived from trusty pet supplies
However, I ordered 11.4 kg of dog food and only 6 kg of dog food had been sent . The enclosed delivery note included a handwritten “6kg to follow”
I had not received my paid for order 10 days (and counting) after trusty pet supplies stated that my order had been completed
On advice, help trusty pet supplies were emailed to immediately provide me with a tracking number for the remainder of my order and a commitment to delivery date.
There has been no response, let alone immediate.
Delivery problems with online purchases are not unexpected but the way that trusty pet supplies latterly dealt with problems from a customer view was unacceptable
First new order 5 stars
Second new order (and as understood for all future new orders) 1 star
Free delivery on my Burns dog food a…
Free delivery on my Burns dog food a great price and again delivered within 2 days
Always very helpful and give up to date…
Always very helpful and give up to date information on delivery of items. All safely packaged and arrived promptly.
First class service
First class service, great prices, and best of all, speedy delivery ( in case like me, you forgot to order when you should have).I have been using Trusty Pet Supplies for over a year and have never had any problems.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







