I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... Ver más
La empresa ha respondido
I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... Ver más
Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
Información de contacto
Yas Mall, Abu Dhabi, Emiratos Árabes Unidos
- 800-TRYANO (+971 800 879 266)
- tryano.com
4,5
Excelente
438 opiniones
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Bad customer service
I made an order online and then i was told that items are out of stock. When I asked the lady to get back to me with alternatives, she never called. I later called tryano by myself and Another employee named Sarita was nice enough to help me sort out my order
Thank you
17 de junio de 2020
Opinión espontánea
Bad experience with Tryano
I ordered on the first day of your sale, I was waiting for my order excitedly and after a week one of your staff called informing me that the item that I ordered was out of stock so they cancelled my order. How come it’s out of stock????? If if’s out of stock it should not be available when I ordered. Very bad service from Tryano!
17 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Irene
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Fast delivery
17 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Noura
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Respuesta de Tryano
Hi Helin
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
The best service
16 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Marija
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Good service
16 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Ali
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Best online shopping 💛
16 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Faiza
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
The item is wonderful
16 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Maryam
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
I received my order after 2-3 hours…
I received my order after 2-3 hours only!!! Wow
16 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Shaikha
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
👌🏻👍🏻🇸🇦🇸🇦🇸🇦🇸🇦
15 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Muneera
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Quick delivery
15 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Jacqui
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Excellent experience .
Very fast and accurate but unfortunately with fake advertising for the gift cards.
15 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Islam
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
A wrong delivery item with first time …
A wrong delivery item with first time experience
15 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Eissa
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Impressed by their servise tryano is…
Impressed by their servise tryano is having some really great stuff❤
15 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mallay
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
I bought sandals for my daughter and…
I bought sandals for my daughter and the size did not fit, i requested for exchange or return but no one replied
14 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mamdouha
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
I placed my order from 2 weeks ago…
I placed my order from 2 weeks ago until now I didn’t receive it.
14 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Maitha
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
I’m still not yet receive my order…
I’m still not yet receive my order since two weeks
I already paid online & when aramex delivery would like to shipment there’s missing information from tryano that I should pay 🤔
14 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Shaima
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
i order it as a gift and you guys…
i order it as a gift and you guys attached the invoice
14 de junio de 2020
Opinión espontánea
Slow customer service
I ordered on Wednesday and they called me on Friday to say one item is missing someone got it from the shop! I mean they should be faster in reserving what customers order online
13 de junio de 2020
Opinión espontánea
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