The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of sta... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Ver más
La empresa ha respondido
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Ver más
La empresa ha respondido
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Habitual
Escrito por la empresa
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Información de contacto
25 Eccleston Pl, London, SW1W 9NF, London, Reino Unido
- hello@tryhabitual.com
- tryhabitual.com
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Well packaged and prompt delivery
The shopping interface was very clear. You sent the order well packed, and promptly. Thank you!
2 de septiembre de 2026
Respuesta de Habitual
Hi Bruce,
Thank you so much for your lovely review! We’re really pleased to hear that you found the shopping experience clear and that your order arrived promptly and well packaged. We really appreciate you taking the time to share your experience with us.
Best,
The Habitual Team
Fully efficient
1 de septiembre de 2026
Respuesta de Habitual
Hi Caroline,
Thank you for your review! We’re so pleased to hear you found our service fully efficient. 😊
Best,
The Habitual Team
Respuesta de Habitual
Hi Peter,
Thank you for your lovely review! We’re so pleased to hear that you found ordering easy, enjoyed the product, and received your delivery quickly. 😊
Best,
The Habitual Team
The shakes helped kick start a period…
The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of starting.
12 de agosto de 2026
Opinión espontánea
Respuesta de Habitual
Hi Tara,
Thank you so much for sharing your experience! It’s fantastic to hear that the shakes helped you get started and that the app continues to support you in staying focused. And 1,000 days is an incredible milestone — congratulations!
Best,
The Habitual Team
Received delivery promptly was not able…
Received delivery promptly was not able to start straight away have now had opportunity and pleasantly surprised of how filling and tasty product are
20 de julio de 2026
Respuesta de Habitual
Hi Sherron,
Thank you for taking the time to leave a review! We're so pleased to hear your delivery arrived promptly and that you're enjoying the products. Wishing you all the best on your journey, and we're always here if you need any support along the way.
Best,
The Habitual Team
The product arrived quickly and in…
The product arrived quickly and in excellent condition
27 de julio de 2026
Respuesta de Habitual
Hi Mrs Elaine,
Thank you so much for taking the time to leave us a review! We're delighted to hear that your order arrived quickly and in excellent condition.
Best,
The Habitual Team
Fast service and good shakes/soups
20 de julio de 2026
Respuesta de Habitual
Hi Mrs Lynne,
Thank you for your great review! We're delighted to hear you've been enjoying our shakes and soups, and that you've been happy with our fast service.
Best,
The Habitual Team
Respuesta de Habitual
Hi Gillian,
Thank you for taking the time to leave us a review! We're so glad to hear you've been enjoying our shakes. We appreciate your feedback on the Carrot flavour too—we'll be sure to pass it along to our team. Thanks again for your support!
Best,
The Habitual Team
Respuesta de Habitual
Hi Rebecca,
Thank you for your wonderful review! We're so pleased to hear you're enjoying the product and that your orders are always delivered quickly.
Best,
The Habitual Team
The order arrived a couple.of days…
The order arrived a couple.of days after it was placed. The product is delicious and because it is supplied in pouches there is no fuss measuring.
3 de julio de 2026
Respuesta de Habitual
Hi David,
Thank you so much for your lovely review! We're delighted to hear your order arrived quickly and that you're enjoying the product. It's great to know the pre-portioned pouches make it so convenient and fuss-free too. Thank you for taking the time to share your experience—we really appreciate your support.
Best,
The Habitual Team
This is a very good service
This is a very good service for this product.
Delivery is great and never waited lonnger than a few days!
0rdering is simple and l will continue to buy again.
29 de junio de 2026
Respuesta de Habitual
Hi Linda,
We're so pleased to hear that you've found our ordering process simple and that your deliveries have arrived promptly. Providing a smooth and reliable service is something we work hard to achieve, so it's wonderful to know you've had such a positive experience.
Thank you for choosing Habitual. We really appreciate your support and look forward to continuing to support you on your journey.
Best,
The Habitual Team
Sachets with best before date falling mid July. I only just received the order.
I have ordered a months worth of meal replacements. The banana porridge, cappuccino shake, strawberry shake and chocolate shake.
All of the boxes of the strawberry and chocolate shakes have a best before date which falls during the month of my diet. Why I am I being sent expensive sachets half of which, of these flavours will be out of date midway through my month.
Please send me some replacements which are in date
25 de junio de 2026
Respuesta de Habitual
Hi The Kirkbride family,
We're sorry to hear about your experience and completely understand your concerns about your order.
We've reached out to you directly to gather more information so we can investigate what happened. Once we have the details, we'll work with our fulfilment team to put this right as quickly as possible.
Thank you for bringing this to our attention. We're committed to resolving this for you and really appreciate the opportunity to make things right.
Best,
The Habitual Team
I bought the taster box so I could try…
I bought the taster box so I could try the different products to see which ones I liked. Good value and speedy delivery. Purchased for days I do not feel like eating due to illness, however 4 of the meals had a really short expiry date ( a few weeks ) so because of this I wouldn't purchase again
25 de junio de 2026
Respuesta de Habitual
Hi Janet,
Thank you for taking the time to share your feedback, and we're very sorry to hear about your experience.
We've reached out to you directly to gather a little more information so we can investigate what happened. Once we have the details, we'll work with our fulfilment team to put this right as quickly as possible.
Thank you for bringing this to our attention. We're committed to resolving this for you and appreciate the opportunity to make things right.
Best,
The Habitual Team
I used Habitual for 3 months while on a…
I used Habitual for 3 months while on a NHS diabetic diet, not only did I lose weight but more importantly my blood sugar dropped out of the diabetic range, whilst the choices may be limited against other companies, it works and that is good enough for me, stick with your plan and you will reap the success that Habitual gives.
25 de junio de 2026
Respuesta de Habitual
Hi Mr Graham
Thank you for sharing your experience. We’re really pleased to hear about your weight loss and, most importantly, the improvement in your blood sugar levels.
We really appreciate your support and wish you continued success on your journey. 😊
Best,
The Habitual Team
Respuesta de Habitual
Hi Nicola,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the programme easy to follow and that it's helped you with your weight loss journey.
Best,
The Habitual Team
Missing order
My order went missing. I contacted Habitual and Rebecca posted a replacement straight away. Very impressed with the response time and no quibble service. Shakes and porridge are great too. I’ve lost a stone and half in under 4 weeks. Thanks again Rebecca.
8 de junio de 2026
Opinión espontánea
Respuesta de Habitual
Hi Crooney,
Thank you so much for your kind review!
We're sorry to hear your original order went missing, but we're glad we were able to get a replacement sent out quickly and make things right for you.
It's also fantastic to hear how much you're enjoying the shakes and porridge, and congratulations on your progress so far—that's an incredible achievement in under four weeks!
Thank you for choosing Habitual and for taking the time to share your experience. We're delighted to be part of your journey and look forward to supporting you every step of the way.
Best,
The Habitual Team
Fast delivery and great porridge
Good choice of shakes, porridge is v good and delivery was excellent
28 de mayo de 2026
Respuesta de Habitual
Hi Debbie,
Thank you for taking the time to leave us a review!
We're so pleased to hear you're enjoying the variety of shakes and that the porridge has been a hit. It's also great to know your delivery experience was excellent.
We really appreciate your feedback and look forward to continuing to support you on your journey.
Best,
The Habitual Team
Great customer service
Great products. Have lost 7lbs the first week. Had a small issue with my order and Rebecca went above and beyond to ensure it was sorted. Perfect customer service.
28 de mayo de 2026
Opinión espontánea
Respuesta de Habitual
Hi Sam,
Thank you so much for taking the time to leave us such a lovely review!
We're delighted to hear that you've had such a positive start and are pleased with your progress so far. It's also wonderful to know that Rebecca was able to help resolve the issue with your order and provide the level of service we strive for.
We'll be sure to pass your kind words on to her – she'll be thrilled to hear them.
Thank you again for your support, and we wish you continued success on your journey!
Best,
The Habitual Team
I had an issue with my App and sent an…
I had an issue with my App and sent an email to see if someone could help me.
Rebecca was absolutely brilliant and got back to me really quickly. She was incredibly helpful and helped me solve the issue.
Excellent Customer Service ☺️
Thank you so much Rebecca.
28 de mayo de 2026
Opinión espontánea
Respuesta de Habitual
Hi Lisa,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that Rebecca was able to assist you quickly and help resolve the issue with your app. We’ll be sure to pass your kind feedback on to her.
Thank you again for your support and for choosing us. 😊
Best,
The Habitual Team
when i first started this journey they…
when i first started this journey they were brilliant and although i dont do the shakes etc full time now, i can still use the app and still get my sachets straight away when ordered
20 de mayo de 2026
Respuesta de Habitual
Hi Gerald,
Thank you so much for your lovely review 😊
We’re so pleased to hear that you had a great experience when starting your journey with us, and that you’re still enjoying using the app and receiving your sachets quickly when needed.
It’s great that you’ve found an approach that works for you long term, and we’re really happy to continue supporting you along the way.
Best,
The Habitual Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.