The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of sta... Ver más
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Consulta las opiniones de los clientes
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Ver más
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The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Ver más
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I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Ver más
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Información sobre la empresa
Sobre Habitual
Escrito por la empresa
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Información de contacto
25 Eccleston Pl, London, SW1W 9NF, London, Reino Unido
- hello@tryhabitual.com
- tryhabitual.com
4,6
Excelente
1 mil opiniones
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Respuesta de Habitual
Hi Gillian,
Thanks so much for your review! We're really pleased to hear you've had a great experience with both our service and products. We appreciate your support and are glad to be part of your journey.
Best,
The Habitual Team
Sorting out an mis-delivery. All’s well that ends well.
My order was delivered to the wrong address by Parcelforce. Rebecca took charge and sorted it out quickly and efficiently. She stayed in touch with me throughout ensured that new supplies were delivered within short order. Thanks Rebecca!
21 de mayo de 2026
Opinión espontánea
Respuesta de Habitual
Hi Peter,
Thank you so much for taking the time to share your experience.
We’re very sorry to hear there was an issue with your delivery, but we’re pleased Rebecca was able to step in and resolve things quickly for you. We’ll be sure to pass your kind feedback on to her!
Thank you again for your patience and support!
Best,
The Habitual Team
Excellent customer service
Excellent customer service from Habitual. My parcel was unfortunately returned by Royal Mail, but the team resolved the issue quickly and arranged a re-delivery without any hassle.
Rebecca was especially helpful throughout the process — responsive, professional and kind. Really appreciated the support and communication. Thank you again!
14 de mayo de 2026
Opinión espontánea
Respuesta de Habitual
Hi Sanni,
Thank you so much for your kind review and for taking the time to share your experience.
We’re really sorry again for the issue with the delivery, but I’m so pleased we were able to get everything resolved quickly for you. I’ll also be sure to pass your lovely feedback on to Rebecca — she’ll really appreciate it.
Thanks again for your patience and support, and we hope you continue to enjoy your experience with Habitual!
Best,
The Habitual Team
Trustworthy
I have lost weight and feel I can trust this provider
Rebecca of customer service team is very helpful
11 de mayo de 2026
Opinión espontánea
Respuesta de Habitual
Hi Gillian,
Thank you very much for your kind review. We’re so pleased to hear that you’ve had a positive experience and are happy with your progress so far.
Best,
The Habitual Team
Respuesta de Habitual
Hi Gavin,
Thank you for your review! We’re so pleased to hear your order arrived quickly — especially over the bank holiday weekend. We really appreciate your support and hope you enjoy everything!
Best,
The Habitual Team
Arrived very quick
Arrived very quick. I love the flavours and especially love the banana porridge. Keeps me full for a long time. Its helping me lose weight quickly too.
29 de abril de 2026
Respuesta de Habitual
Hi Michelle,
Thanks so much for your lovely review — we really appreciate it!
We’re so glad to hear your order arrived quickly and that you’re enjoying the flavours, especially the banana porridge — great choice! It’s fantastic to know it’s keeping you full and supporting your progress too.
Best,
The Habitual Team
Respuesta de Habitual
Hi John,
We’re really sorry to hear this — that’s not the experience we want for our members. We’ve reached out to you by email so we can better understand what’s gone wrong and get this sorted for you as quickly as possible.
Thanks for flagging this with us, and we hope to resolve it soon.
Best,
The Habitual Team
Excellent product that really and…
Excellent product that really and actually works and tastes nice . I would recommend habitual shake products to everyone
29 de abril de 2026
Respuesta de Habitual
Hi there,
Thank you so much for your lovely review — we really appreciate it! It’s great to hear you’re enjoying the taste and finding the products effective too.
Thanks for recommending us, it means a lot! 😊
Best,
The Habitual Team
Great to deal with
Great to deal with, fast send out of products with a good courier, and the products are as good as ever, flavoursome, easy to use.
29 de abril de 2026
Respuesta de Habitual
Hi Linda,
Thanks so much for the kind words — we really appreciate you taking the time to share your experience. It’s great to hear you’re happy with the delivery, the products, and the flavours too!
We’re glad everything’s been easy to use and running smoothly for you. Thanks again for your support. 😊
Best,
The Habitual Team
Love the products
Love the products. Great delivery and customer service. Some products were out of stock, so not able to order those. I would love it if you would start making the Spicy Carrot Soup again please!!
7 de abril de 2026
Respuesta de Habitual
Hi Kay,
Thank you for your lovely feedback—we’re so glad you’re enjoying the products and had a good experience with delivery and customer service.
We appreciate your patience with items being out of stock and understand how frustrating that can be.
Thanks again for your support.
Best,
The Habitual Team
Still nit arrived!!!!
7 de abril de 2026
Respuesta de Habitual
Hi Donna,
We’re very sorry to hear that your order hasn’t arrived. Our team has contacted you via email to look into this further and help resolve the issue as quickly as possible.
Best,
The Habitual Team
I would really appricialte Rabeeca.I…
I would really appricialte Rabeeca.I lost my electrolytes buddle and she help me, she provide good customer service,quickly sorted all.
I would relly appriciated her dealing and sorted really nicely.
10 de abril de 2026
Opinión espontánea
Respuesta de Habitual
Hi Tamseel,
Thank you so much for your kind words! We’re really glad to hear that Rebecca was able to help you quickly and provide such great customer service.
We’ll be sure to pass along your feedback to her—she’ll be delighted to know she made a difference. If there’s anything else you need, we’re always here to help!
Best,
The Habitual Team
The products were delivered within a…
The products were delivered within a few days of being ordered.
21 de marzo de 2026
Respuesta de Habitual
Hi Mr B,
We’re really pleased to hear your order arrived promptly and that you were happy with the delivery time. We appreciate you taking the time to share your experience. 😊
Best,
The Habitual Team
Poor range of products
Poor range of products, I don’t like the soups, but the shakes are ok. The banana porridge is lovely & pretty consistent, but the morning porridge is very hit & miss with consistency, even with sachets from the same box?
Some come out thick & some watery & loose, I treat each sachet the same?
To stick with the same flavours for 9 months (NHS) is boring & a huge ask.
The shakes range NEEDS more flavours.
If there were more flavours that I liked, I would happily buy them, after my NHS plan had finished
5 de febrero de 2026
Respuesta de Habitual
Hi Mr D Ralph & Mrs J Austin,
We’re pleased to hear you enjoy the shakes and banana porridge, though it’s disappointing to hear about the inconsistency you’ve experienced with the morning porridge. When prepared the same way, the texture should be consistent, so this is something we’ll continue to monitor.
Our range includes 10 meals across soups, shakes, and porridges. We understand that preferences vary, especially over a longer period, but the NHS programme is a fixed, free plan and the duration and product range aren’t something we’re able to change.
We appreciate your comments on flavour variety, particularly for the shakes, and will take this on board as we review the range. It’s good to hear you’d consider purchasing products after completing the programme.
Best,
The Habitual Team
Nice choice.
Great product that I’ve used before. A wider selection now. Super quick delivery.
4 de marzo de 2026
Respuesta de Habitual
Hi Gareth,
Thank you so much for your kind review! 😊
We’re really glad to hear you’ve enjoyed the product and that you noticed the wider selection — we’re always working on expanding our range. It’s also great to hear the delivery was quick.
Best,
The Habitual Team
Rebecca responded to my email asap ,and…
Rebecca responded to my email asap ,and I was very satisfied how Rebecca responded to the contents of the email.very much appreciated.
4 de marzo de 2026
Respuesta de Habitual
Hi Linda,
Thank you so much for your kind feedback! We’re really pleased to hear that Rebecca was able to respond to your email quickly and that you were happy with the support you received. I’ll be sure to pass your lovely comments on to her.
Best,
The Habitual Team
The best experience i have ever had
The best experience i have ever had, is using your product, I feel healthier and at the same time loss struggle weight. The Amazing thing is when you order product today, the next day you will receive it. Excellent job.
16 de febrero de 2026
Respuesta de Habitual
Hi Evelyn,
It’s fantastic to know you’re feeling healthier and finding your weight loss journey less of a struggle. That’s exactly what we aim to support. We’re also glad the delivery speed has met your expectations — we know how important that is.
Thank you again for taking the time to share your feedback, and we look forward to continuing to support you.
Best,
The Habitual Team
A few in the Cupboard!
I always keep a few Habitual shakes, porridges and soups in the cupboard and will often substitute a meal for one.
All the way through my Habitual Course, i never once felt hungry and, porridge especially, they're quite tasty/filling!
16 de febrero de 2026
Respuesta de Habitual
Hi Peter,
Thank you so much for your lovely review!
We’re so pleased to hear that you’ve found the shakes, porridges and soups helpful to keep on hand — and even better that you felt full throughout your course. That’s exactly what we aim for.
It’s great to hear the porridge gets a special mention too. Filling and tasty is always the goal!
We really appreciate you taking the time to share your experience, and we’re so glad Habitual has worked well for you.
Best,
The Habitual Team
Respuesta de Habitual
Hi J,
Thank you so much for your kind review!
We’re really pleased to hear you were happy with the customer service and the quick delivery. We truly appreciate you taking the time to share your experience. 😊
Best,
The Habitual Team
Use Habitual with complete confidence!
I lost 6 stone from using the Habitual Shakes and Porridge. I did not get on with the Soups! It is not a cheap experience, but most of my journey was funded by the NHS.
The fact I lost 6 stone without surgery or injections is nothing short of a miracle. I was not hungry, and I have just ordered some porridge to do a top-up week, it really does work. Use Habitual with complete confidence!
30 de enero de 2026
Respuesta de Habitual
Hi Gary,
Thank you so much for sharing your experience — losing 6 stone is an incredible achievement, and we’re so glad we could support you along the way. It’s great to hear the shakes and porridge worked so well for you. Wishing you continued success on your journey!
Best,
The Habitual Team
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