First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Ver más
La empresa ha respondido
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... Ver más
La empresa ha respondido
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... Ver más
La empresa ha respondido
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... Ver más
La empresa ha respondido
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

Respuesta de Tryrovina
They are truly professional and customer based with quality care and attention to detail

Respuesta de Tryrovina
Jodi was so experienced n patient. She managed to solve my subscription issue immediately.
Well done & thank you Jodi!

Respuesta de Tryrovina
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee

Respuesta de Tryrovina
I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂

Respuesta de Tryrovina
Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.

Respuesta de Tryrovina
It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!

Respuesta de Tryrovina
I spoke with Jodi and she responded quickly to help me with my situation.

Respuesta de Tryrovina
I unfortunately needed to cancel my subscription and Gem was such a huge help! And boy, was she fast :) Thanks Gem!!

Respuesta de Tryrovina
Jean I appreciate the information you shared with me it will be very useful in determining my decision

Respuesta de Tryrovina
Customer service is fast in responding to any questions. It has been a pleasure speaking with them and getting to know their product. I HIGHLY RECOMMEND THIS COMPANY AND THEIR PRODUCT. They truly care about their customers and believe in their product. So do I 💯

Respuesta de Tryrovina
I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank you Angelie

Respuesta de Tryrovina
Jodi was great at cancelling my subscription

Respuesta de Tryrovina
Jean was excellent! Addressed my technical problem by fixing it manually. I couldn't ask for better customer service-
Jason F

Respuesta de Tryrovina
The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.

Respuesta de Tryrovina
I been taking it for over a week and no changes

Respuesta de Tryrovina
Unfortunately there aren't negative stars, or this would be negative 100. I have had to change this review, because the Rovina website is inaccessible, and the info support does not answer email. This is to try and cancel receiving any further product from them.
I have sent a 2nd email to their support, with supporting documentation ie: billing, order number, to cancel, but since they will not answer I tried to add my email here to avoid further charges but trustpilot won't allow it.
I still cannot cancel the subscription. Rovina will not answer the email I sent to them with the full information provided.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you
What kind of business is run this way ?

Respuesta de Tryrovina

Respuesta de Tryrovina
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach out to them!! Especially Angelie! She went above and beyond to help me! Definitely recommend this Rovina Astaxanthin!

Respuesta de Tryrovina
I unfortunately was not able to continue with the supplements because of a new medication I’m taking. I reached out to your email and did not get a response at first.
I then reached out through an email I had received earlier and got an immediate response from Jean. And she’s not AI!
She apologized that no one had reached out. Anymore it’s hard to actually reach a live person and get a personal response when you have an issue with a product.
But Jean was great! She cancelled the subscription for me right away and explained what she could do for me with a partial credit. And I’ll be giving the Rovina to a friend who is anxious to try it.
The credit is great but in all honesty, the customer service with her was just so nice and very appreciated.
Jean is an awesome representative for your brand. Please thank her again for me.

Respuesta de Tryrovina
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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