Tulo Energy Opiniones 761

Very good customer service
Good rates

So far so good. Switch went smoothly within a few days. App registration without any problems. I've managed to change date of direct debit via email without any problems and yes first direct debit is taken within first few days but that's normal procedure for every energy company. Hopefully they'll be able to keep low prices to beat big companies

Extremely quick replies to correspondence inquiries

Really good experience using chat service with Gemma. Resolved my enquiry in a matter of moments. Thanks Gemma

Absolutely the easiest company to deal with and very personal ! I’ve only been with Tulo for a short while, but I would highly recommend them to anybody thinking of switching

I requested a refund from the online chat and was effortless great service

Gemma was a great help after my meter was registered as faulty.

Service is great. Emailed their help in the morning got same day response and completed the changes I asked for without any issues

I had a problem with payment dates on DD and needed it changed. Sorted!

Always very helpful and friendly when ever I speak to someone.
Nothing is ever too much trouble.
I would highly recommend Tulo Energy.

Time waiting was not very long. George is honest and understanding.

Helpful agent providing good advice and dealt with my request rapidly

Easy to use but I can’t see a log out option. I like to be able to log out before closing.

Customer focused Uk customer services that have transformed my energy experience after the abysmal service I had with EDF despite being with them and championing them for many years. Staff seem to genuinely care about resolving any minor issues and ensuring your account runs well.Do not envisage any complaints with this firm taking months which it has done with EDF

Victoria was very helpful and friendly. Good response times and got things sorted quickly. Thank you

Great information obtained from this company regarding switching suppliers

Avoid at all cost. I had service with them and after I left they confirmed that I had credit - few days later, they came back with close £500 debt and arrogant about it with all sorts of threat. Contacts have been made for reasoning, but it’s obvious that some heartless and incompetent persons are behind their efforts. Please, go to big companies that know what they are doing and can support you if you struggle