Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Ver más
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Ver más
La empresa ha respondido
I have been using Turtle Mats for 20ish years. I love the selection of designs and sizes, being able to trim them to get a flush fit, they are great at absorbing the garden off the dogs paws and even... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Información de contacto
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Reino Unido
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Excelente
336 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have 6 of these Turtle door mats
I have 6 of these Turtle door mats, bought 6 years ago and they are still going strong! I use them in my conservatory doorways and from kitchen into lounge.
I wash them (2 at a time) in washing machine about once or twice a year and they come up like new. Non slip and vacuum well.
Highly recommend!
6 de octubre de 2025
Opinión espontánea
Respuesta de Turtle Mat
Hi Carolyn,
Thank you for taking the time to leave a review. I'm so pleased to hear that your Turtle Mats are still working hard to protect your home against the element all these years later.
Kind regards,
Joseph - The Turtle Mat Team
Great service
I purchased a bespoke front door mat as a house warming present. The service was superb, mat arrived within a few days, emails answered promptly in a polite tone.
I would whole heartedly recommend Turtle Mat. Thank you & keep up the good work ..
13 de agosto de 2025
Respuesta de Turtle Mat
Hi Lynn,
Thank you for taking the time to leave such a glowing review. I'm so glad to hear that you are happy with your order and the service that you received.
Kind regards,
Joseph - The Turtle Mat Team
The door mat has held up well
The door mat has held up well, I think it's been nearly 2 years since I purchased it. It washes easily in the home washing machine and is a good size for our doorway and it catches dirt well. The colour is nice. I like the pattern.
The only issue I had was the rubber coating on the bottom reacted with the Bona coated hard wood flooring we have. I'm not taking any stars off for this as it isn't necessarily an issue with the mat. There was no way of knowing this would happen. I purchased an underlay and have the mat on top of that to stop the rubber melting to the floor.
28 de septiembre de 2025
Love Turtle mats
Love Turtle mats, often imitated but rarely equaled. With dogs in the house there are mats in all strategic positions, soaking up muddy paw marks and mud from boots. If I had a criticism it would be that delivery was not the fastest, but in fairness that’s only because we are so used to very speedy delivery today. Overall a very positive experience.
28 de septiembre de 2025
Respuesta de Turtle Mat
Hi Peter
Thank you for taking the time to write a review. I am so glad that you are happy with your Turtle Mat, and that it is already working hard to protect your home against muddy paws.
Kind regards,
Joseph - The Turtle Mat Team
Great choice of styles and colour…
Great choice of styles and colour combinations and a very practical, easy -to-clean product.
3 de septiembre de 2025
Respuesta de Turtle Mat
Hi Michael,
Thank you for taking the time to write a review. I'm glad to hear that you are happy with your new Turtle Mat, and that it is proving easy to clean.
Kind regards,
Joseph - The Turtle Mat Team
Respuesta de Turtle Mat
Hi Ursula,
Thank you for taking the time to write a review. I'm glad that you received your mat quickly and are happy with the service you received from us.
Kind regards,
Joseph - The Turtle Mat Team
Great product information. I love my mat and it looks just as good as I hoped it would.
Great photos, description and size information of rugs. Easy to use site and great delivery service.
4 de septiembre de 2025
Respuesta de Turtle Mat
Hi Jilly,
Thank you for taking the time to write a review. We are so glad to hear that you love your Turtle Mat.
Kind regards,
Joseph - The Turtle Mat Team
Fast delivery
Fast delivery. Have had outdoor mats for some time and been pleased with them so when looking for an indoor runner I decided to try Turtle Mats again and haven't been disappointed.
11 de agosto de 2025
Respuesta de Turtle Mat
Hi Sally,
Thank you for your review! We are so glad to hear you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
Excellent service
Excellent service, quick delivery. Great mat very absorbent.
24 de septiembre de 2025
Respuesta de Turtle Mat
Hi Lyn,
Thank you for your review! We are so glad to hear you that you were happy with the service you received from us, and that you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
Beautiful to look at.
Beautiful to look at.
Coping with removing outside moisture and dirt from two bounding puppies impressed a urine stain washed out leaving the rug looking new. Always buy these!!!
I have three long runners and one small in the olive leaf design.
24 de septiembre de 2025
Respuesta de Turtle Mat
Hi Linda,
Thank you for your review! We are so glad to hear you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
Amazing delivery and product looked great up until first wash, then it went wrong
Amazing delivery and product looked great at first. then after the first wash, a distinct line appeared where it looks likesome of the mat material has been lost or compressed or worn. We are really disappointed with this within a month of purchase. Our outdoor mat has been incredible and mu mum and aunt have the same Mr Fox mat with no issues at all.
18 de agosto de 2025
Respuesta de Turtle Mat
Hi Claire,
Thanks for your review.
It's a shame to hear you weren't happy with your mat. I can see you are in touch with our customer service team who are assisting you with this.
Kind Regards,
Turtle Mat
Respuesta de Turtle Mat
Hi Miles,
Thank you for your review! We are so glad to hear you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
My mat arrived promptly and I love it
22 de agosto de 2025
Respuesta de Turtle Mat
Hi Angela,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat - Laura
Highly recommended 👌
Very pleased with my purchase, delivered quickly & well packaged.
Excellent value for money & brilliant customer service 👏
14 de agosto de 2025
Respuesta de Turtle Mat
Hi Deborah,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Great product
Fast delivery. I have had Turtle mats before and they are excellent. Wash well and dry quickly. I haven't used the tumble dryer yet!
28 de agosto de 2025
Respuesta de Turtle Mat
Hi Maureen,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you love our mats and were happy with the service.
Kind Regards,
Turtle Mat - Laura
Respuesta de Turtle Mat
Good Afternoon,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat - Laura
Respuesta de Turtle Mat
Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Lovely product and arrived quickly
Lovely product and arrived quickly. I’ve been using for a month and it’s keeping my hall clean from muddy shoes and dog paws. A quick hoover and it looks good as new.
8 de agosto de 2025
Respuesta de Turtle Mat
Good Morning,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
No complaints
14 de agosto de 2025
Respuesta de Turtle Mat
Hi Deborah,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
After many years, mats still as good as new
Very helpful on the phone. Had my mats for years, no problems. Machine washed indoor mats many times, still looks like new. Outdoor mat still in great condition.
7 de septiembre de 2025
Opinión espontánea
Respuesta de Turtle Mat
Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you love your mats.
Kind Regards,
Turtle Mat - Laura
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.