Jeg handlet via Two hos Elkjøp i januar 2026. Elkjøp hadde en kampanje og slet med å levere produktet, og utsatte levering flere ganger. Rett før sommeren mottok jeg plutselig faktura for kjøp... Ver más
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Consulta las opiniones de los clientes
Hej Heter jag Tomas Amanuel Meles enskild bolag jag har . Jag har pratat med Netonnet och de så att jag kan ansöka hos er kredit på faktura 30 dagars , stämmer det? org numb 041006-913... Ver más
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Usel kundservice och bristande tillgänglighet. Det finns inget telefonnummer att ringa, och när man väl skickar e-post dröjer det en hel vecka innan man får svar. Skulle man bli försenad med en betaln... Ver más
La empresa ha respondido
Jag fick en betalningspåminnelse trots att jag redan hade betalat. Skickade in kvitto på min betalning. Även efter det fick jag nya påminnelser som slutade med att jag fick ett betalningsföreläggande... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de pago
- también en la categoría
- Servicios financieros alternativos
Escrito por la empresa
Two makes B2B payments simple, secure, and hassle-free. With instant credit checks, fraud prevention, and flexible payment options, we help businesses boost sales, reduce risks, and streamline operations - online, in-store, or through supplier portals.
Información de contacto
Kongens Gate 6, 0153, Oslo, Noruega
- hello@two.inc
- two.inc
3,4
Medio
129 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 1 mes
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waste of time using TWO.INC
I attempted to open account and gave them all the information and access to bank account etc and that my other credit accounts were ranging from £5000 to £15000 /month. I requested an account with VICTORIA PLUMBING UK and TWO.inc came back saying they give me £1000/ month credit ; I said waste of time and paid Victoria the pro forma under £5000 .........I dont understand where they get there credit refs from but they wasted my time in the process !
3 de octubre de 2025
Opinión espontánea
Respuesta de Two
Hi Alan,
We're sorry to see that you're unsatisfied with your experience with us.
I can confirm that our credit team has reviewed your financials again, and unfortunately we cannot provide a higher limit at this time.
Please know that credit limits are dynamic and are subject to change following new information. We are happy to do another review at a later time for you. You can also go through our credit builder to check your available credit with Two: https://checkout.two.inc/credit_limit_change/credit_builder.
If you have any further questions regarding the credit decision, please reach out to our support team.
We are happy to answer any questions you may have!
Best,
Two
Fast & good support from Eirin at Two…
Fast & good support from Eirin at Two Inc!!
11 de septiembre de 2025
Opinión espontánea
Respuesta de Two
Hi!
We're happy to hear that you had a good experience with our support team! Thank you for sharing 🌟
Best,
The Two Team
Easy to use
Easy to use, fast, their team is always ready to help and provide us with all needed information.
Annie-Claude was very helpful, smart, and problem solver. Thank you for your support.
6 de agosto de 2025
Opinión espontánea
Respuesta de Two
Hi,
Thank you for sharing! 🤩
We’re glad to hear you had a good experience with our team — we’re always happy to help!
Best,
Eirin
crap customer service
have been trying to contact this company for 3 days, 1st day they came back with the answer from an AI agent to a question i hadnt asked so i had to go back through and re-explain the question i had, no one came back to me - so i tried again and someone came back to me advising to go back to the retailer i was dealing with, explained i had already done this and they couldnt help, its now the 3rd day with no response again so giving up on this dimwit company - customer service is crap, their agents obviously dont understand queries and how to answer them - avoid like the plague if i was you - if it was possible to zero rate them i would have
4 de agosto de 2025
Opinión espontánea
Respuesta de Two
Hi!
We're truly sorry to hear about your experience with our AI support. We completely understand how frustrating it must have been.
After reviewing your case, we’re glad to see that you've successfully set up your trade account with the seller. Regarding your current issue with placing an order, please be assured that our support team is currently working on your request and will be in touch shortly with the next steps.
We truly appreciate your patience and are committed to making things right.
If there’s anything more we can do in the meantime, please don’t hesitate to reach out to us directly at support@two.inc
Best,
Two
portal functionality works very nice…
portal functionality works very nice and quick.
Support team also very responsive!
4 de agosto de 2025
Opinión espontánea
Respuesta de Two
Hi Ronald,
Thanks so much for sharing your feedback! We're very happy to hear that you are satisfied with our product and service! 🌟
Top tier
Top tier! I've used Two now for over a year, and the service is so outstanding!
31 de julio de 2025
Opinión espontánea
Respuesta de Two
Hi,
Thank you for the kind feedback, and for taking the time to leave a review! We're glad to hear that you're happy with our service 🌟
Best,
Eirin
Been sent debt collectors
Been sent debt collectors. I have no clue who this company is. I have never received and invoices. 6 grand
23 de julio de 2025
Opinión espontánea
Respuesta de Two
Hi,
We’re really sorry to hear about this experience and are happy to look further into this for you.
Please reach out to us at support@two.inc so we can resolve this as quickly as possible.
Best,
Eirin
Friendly and competent, good product
Very friendly and competent to work with, solutions oriented and a product that is a must have for some of our B2B merchants.
Great portal for merchants to use!
Easy to communicate to trouh slack as a partner.
29 de julio de 2025
Opinión espontánea
Respuesta de Two
Hi Felicia!
Thank you for the great feedback!
We appreciate our partnership and look forward to continuing to grow together! 🚀
Best,
Eirin
TWO lets our customers choose how to pay
We’ve been using TWO as our payment solution for almost two years, and it’s been the perfect fit for our business. Serving both private and business customers, we needed something flexible and reliable — and TWO delivers on both.
What really sets TWO apart is the people. Charles has been there from the start, offering consistent guidance and support whenever we’ve needed it. And when technical questions come up, the support team responds quickly and thoroughly. That kind of service gives us real confidence in the solution.
24 de julio de 2025
Opinión espontánea
Respuesta de Two
Hi Kenneth,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Two has been a perfect fit for your business. We look forward to supporting your growth well into the future. 😊
Best,
Eirin
Exceptional
Our experience with Two has been nothing short of exceptional. The platform has simplified our B2B transactions, making everything seamless and efficient. The support team is always proactive, knowledgeable, and a pleasure to work with. Highly recommend Two for any business looking for a reliable and customer-focused partner! ⭐⭐⭐⭐⭐
18 de julio de 2025
Opinión espontánea
Respuesta de Two
Thank you so much for the kind words, Anuj! Here’s to continued success together! 🙌
Sabina F.
Friendly world class expertise in B2B payment in easy-to-integrate solution
In Komplett we have just launched our new invoice payment method from Two on 5 B2B and Distribution shops across the Nordic countries. We designed the solution and the implementation phases together with Twos very professional delivery team in a couple of efficient workshops.
We have a monthly revenue of hundreds of millions of NOK on invoice on these 5 shops so a low risk rollout and great support from Two was important for us and they delivered 100%!
Customer onboarding went live first, then the final piece (credit check and anti-fraud on every invoice order) in checkout went live in June. We have been running successfully for about a month now, with less fraud, less manual work on our side and higher "acceptance rate" on credit applications.
The project deadline was "before summer vacations in Norway", and we made it!
Twos support during the implementation, with direct contact with our developers and direct contact with our customer centre after go-live has been very good. Quick answers, problems resolved quickly, every customer cared for.
They have easily accessible world class expertise on integration, risk management, credit decisions and anti-fraud, but the point is that you most times don't need to access these people, it is all built into the solution, well documented and easy to integrate with.
18 de julio de 2025
Opinión espontánea
Respuesta de Two
Thank you so much for sharing this and for the trust, Tormod! 🤝
It’s been such a pleasure working with you and the team at Komplett. So glad to hear the rollout went smoothly, and even better that you’re already seeing results.
Excited to keep building together!
Sabina F.
Payments are always on time
Payments are always on time. Team is always helpful and friendly if I have a question.
4 de junio de 2025
Opinión espontánea
Respuesta de Two
Appreciate the positive feedback, Chris! 😊
Sabina F.
Great BNPL Plug-In for Magento
Used this payment option for over a year on Magento 2. It works very well and runs automatically. Gives trade customers the option to pay on 60 days.
17 de julio de 2025
Opinión espontánea
Respuesta de Two
Thanks so much for the great feedback. Here's to continued success, Chris 🙌
Sabina F.
Intuitive platform with great support
Intuitive platform with great support - would recommend!
17 de julio de 2025
Opinión espontánea
Respuesta de Two
Glad to hear Luc, thank you so much for leaving us a review! 🙌
Sabina F.
Amazing
The team is amazing! Very collaborative & transparent. Really helps our business grow
1 de julio de 2025
Opinión espontánea
Respuesta de Two
Appreciate you taking the time to share your positive feedback, Mohammad! ✌️
Sabina F.
Awful, keep overcharging
Awful company, take payment then chase you and give you charges for payment already made, stay well clear.
4 de julio de 2025
Opinión espontánea
Respuesta de Two
Hi David,
Thanks for your feedback. We're sorry for any confusion caused. It appears there was a delay in reconciling one of your payments, which may have triggered an automated reminder. We can confirm that the payment has now been properly allocated.
Please also note that there is still an outstanding balance on your account, which is why further reminders may have been sent.
If you believe this is incorrect or would like to clarify your payment status, we’re happy to look into it with you. Please reach out to us at support@two.inc so we can resolve it as quickly as possible.
Kind Regards,
Sabina F.
Had an issue but it was solved
There’s no way to have support. No statements or invoices are uploaded on my account, which needs to be paid off by tomorrow. I have no bank details so I have no way to pay off my account.
I’ve been sending emails for days and only the same automated email from an AI agent comes as response and no assistance is given further.
*** UPDATE: my issue is now resolved, I did have assistance, the issue was due to the merchant not put the order as completed. However it wasn’t easy to have help and the automated email was pretty useless in my case.
I am leaving 3 stars because I tought I could have paid by card, but only a bank transfer was accepted instead, maybe more choice for the payment method would be appreciated by the customers.
I don’t think i will use it again anyway, as if I’d paid by Amex as usual, I would have had more time to pay and also earned points.
29 de junio de 2025
Opinión espontánea
Respuesta de Two
Hi Lela,
Thank you for taking the time to share your experience. We're sorry to hear that getting support wasn’t smooth and that the automated responses didn’t provide the help you needed initially. That’s not the experience we want our customers to have, and we truly appreciate you bringing it to our attention.
We're glad to hear your issue was eventually resolved and that our team could assist once the merchant completed the order. That said, we understand how frustrating the delay and lack of clarity must have been.
If you have any further questions or feedback, feel free to reach out directly at support@two.inc, we're always here to help.
Wishing you all the best,
Sabina F.
Respuesta de Two
Hi customer,
We’re sorry to hear you feel this way. At Two, we take feedback seriously and always aim to resolve issues where possible. However, this review was submitted anonymously under the name “customer” with no specific information, making it difficult for us to look into the matter.
We’ve raised this with Trustpilot to request more details and the opportunity to respond appropriately, but we have not received any response from you. Without further context, we're unable to address your concern.
If you’d like to clarify your experience, please feel free to contact us directly at support@two.inc, as we’d be happy to help.
Kind Regards,
Sabina F.
AVOID AT ALL COSTS
Worst company to deal with. They keep chasing invoices that are already paid. They misallocated the amounts. No telephone number to speak to anyone and they keep sending the same email no matter what information you send them.
AVOID AT ALL COSTS
28 de mayo de 2025
Opinión espontánea
Respuesta de Two
Hi Mandy,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating this must have been for you.
Upon reviewing the situation, it appears the issue was related to a misallocation caused by a double payment and the subsequent refund process. We acknowledge this shouldn't have happened and want to assure you that our team is actively working to resolve it. We're also taking steps to improve our internal processes to prevent similar situations in the future.
If there’s anything more we can do to support you or clarify further, please don’t hesitate to reach out to us at support@two.inc. We’re here to help.
Best regards,
Sabina F.
Stopped sending statements and then…
Stopped sending statements and then they just send aggressive letters asking for payment! You contact their customer service and they dont seem to understand your questions. Its like they are answering something else. One more chance then I find a different supplier.
----
Have now received their response below and as you can see they still dont understand what is being said. Their portal is almost impossible to access and very unuserfriendly. What payment company doesnt send out monthly statements when they want payment? Its about as basic as you can get. If you send out statements you get paid. You really need to learn to start listening to your customers.
11 de abril de 2025
Opinión espontánea
Respuesta de Two
Hi Andrew,
Thank you for your feedback.
We value open communication, but we also strive to maintain a productive and respectful environment. It looks like you replied to our automatic reminder email sent at 21 days past due. We understand that the subject line may come across as firm. These reminders are part of our standard process to ensure timely payment and help prevent escalation to a collection agency.
You may also be referring to the fact that we no longer include statements in these emails. Instead, customers are directed to the Two portal, where all invoices and statements can be accessed at any time. We understand this change may have caused some confusion!
To help resolve this, we’ve sent you a direct payment link along with guidance on how to access the portal. If anything remains unclear, please don’t hesitate to reach out to our support team directly, we’re here to help and want to ensure everything is sorted smoothly.
Sincerely,
Sabina F.
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