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Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased for my partner for his birthday and he absolutely loves them and wears them almost every night. Only bad thing is the black fur on the inside has come off exposing the white

Valorada con 1 estrellas sobre 5

Pretty disappointing experience. I needed to get another size but given i purchased it for a xmas present didn't get my exchange request within 30 days. It took Uggdirect 3 weeks and about 3 or more... Ver más

Valorada con 5 estrellas sobre 5

This is the fourth pair of moccasins that I have purchased from you. Each time the service has been excellent 👌 and the moccasins have been well made, and they are so comfortable. If the rest of yo... Ver más

Valorada con 4 estrellas sobre 5

Product was great - as expected. Price was very good. Packaging perfectly adequate. Delivery time was longer than expected but if I did have a moan if would be lack of communication. A few more progre... Ver más

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4,1

Muy bueno

TrustScore: 4 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Scammed by ugg Direct Australia order on line I never recieved

I ordered Ugg boots from Ugg Direct and even paid extra to have them shipped from Australia, just to ensure I was getting the genuine product instead of the countless fakes available here in the UK. So I made the payment and received an email from Ugg Direct confirming that my order would be shipped. I paid in Australian dollars, which converted to £135 plus shipping. But guess what? The boots NEVER arrived! The tracking number I was given didn’t work at all. I kept getting messages from Royal Mail saying they would deliver, but they NEVER DID. After waiting endlessly, I talked to our Royal Mail delivery person, who told me he hadn’t received anything from Ugg Direct to deliver to me!

I reached out to Ugg Direct, and they just kept throwing the tracking number at me, which I informed them wasn’t working. Then some guy named John emailed me back, claiming that the delivery man had tried to deliver—absolute nonsense! Nobody tried to deliver anything! Then, out of nowhere, he mentions a customs fee that supposedly needed to be paid. I told him that I hadn’t received a thing from Royal Mail or whatever delivery service they supposedly used! I never got my order no delivery no note from any delivery person that they tried to deliver plus I work from home and no one ever came to deliver my boots.

It’s outrageous! I NEVER got my Ugg boots, and now I’m sending emails to Ugg Direct, and they’re completely ignoring me! I feel SCAMMED out of £135 plus shipping, and all I want is a refund for the Ugg boots I paid for but never got! This is very upsetting I saved up to buy those ugg boots and now I feel they scammed me. I want my money back ugg direct!

20 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ABSOLUTE NIGHTMARE.

ABSOLUTE NIGHTMARE.

UGG ARE NOT OPEN AND HONEST ABOUT THE ADDITIONAL CHARGES YOU WILL BE SUBJECT TO IF YOU USE UGG DIRECT. FIRST OFF, THERE'S A £30 POSTAL CHARGE, YOU'D THINK THAT WOULD INCLUDE CUSTOMS ETC, BUT IT DOESNT, SO YOUR PARCEL GETS HELD AT CUSTOMS WHILE YOU SWALLOW YET ANOTHER £68 IN CUSTOMS CHARGES - YES, THATS AN ADDITIONAL £98 POUNDS STERLING ON TOP OF THE PRICE YOU ALREADY PAID, AND THEN THE PRODUCT ARRIVES, THE SIZE IS WRONG, AND YOU'RE BASICALLY £200 PLUS OUT OF POCKET, YOU'VE WAITED A MONTH TO GET THE PRODUCT, AND YOUR STUCK WITH SOMETHING YOU CAN'T EVEN USE.

NEVER EVER USE UGG DIRECT UNLESS YOU LIVE IN AUSTRALIA. TOTAL RIP OFF, AND REALLY DISHONEST. THEY SHOULD GIVE A GUIDE AMOUNT FOR THE POSTAGE AND CUSTOMS, NOT SURPRISE YOU WITH THESE SIGINIFICANT ADDITIONAL COSTS, AND I'M CERTAIN MY BOOTS ARE THE WRONG SIZE - I'VE HAD UGG SIZE 38 IN THE UK, AND THEY'RE TOO BIG BUT UGG 37 SUPPOSEDLY A UK 4 ARE JUST WAY TOO SMALL... CAN'T EXPRESS HOW DISSAPOINTED I AM WHAT A RUBBISH SERVICE.

3 de diciembre de 2025
Opinión espontánea

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