Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Ver más
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Consulta las opiniones de los clientes
I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Ver más
Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Ver más
S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Ver más
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At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.
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Invita a los clientes a opinar
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Great addition to our system
The ordering process was extremely straightforward and the Homebase arrived very quickly and was easy to configure. Decided to increase the internal storage from the 16GB included and once restarted, the additional storage was immediately recognised and installed. Great addition to the cameras already installed.
Disappointing Deep Clean
The deep clean does not remove all the dirt on our floor tiles. The hoover is fine

Respuesta de Eufy
Once product app was set up
Once product app was set up, my cleaning programme was fully taken care of. Prompts given for when bags, etc need renewing. Pleased with purchase
Im a new customer of Eufy security…
Im a new customer of Eufy security products. And I must say they are amazing. Simple set up straight out the box, and good value for money too. I have now swapped out my old units for thr entire Eufy coverage.
Have a smooth floor and eufy is ideal…
Have a smooth floor and eufy is ideal and set to a programme it is ideal
Great service and the solar camera's…
Great service and the solar camera's and door bell work perfectly, *****
Not completely happy with product and…
Not completely happy with product and info received to rectify problem not helpful at all

Respuesta de Eufy
The S380 homebase and E340 doorbells…
The S380 homebase and E340 doorbells are easy to set up but I wish that there was more suitable ringtones available to choose from. The S380 Homebase 3 can remain connected to you router by Wi-Fi but ONLY AFTER you have established the initial link using a router cable. The doorbell camera works well but be aware that there is a few seconds delay between the the button being pressed and the notification and video appearing on your phone.
Great as always
Very happy with my Eufy products and service. Setup was quick and straightforward, and the system works exactly as advertised. The app is easy to use, notifications are reliable, and the picture quality is excellent.
Great value for money with no ongoing subscription fees. Would definitely recommend to anyone looking for a dependable home security setup.
Re-usable bags please!
The bags for my eufy x10 Omni pro were delivered quickly and postage free. They weren't particularly cheap but necessary. I really would prefer official Eufy brand re-usable bags though.

Respuesta de Eufy
Eufy solocams&homebase
I decided to buy the Eufy solo camera s340 twin pack and homebase s380 on recommendation ,and i am more than happy.They are both very smart and work absolutely brilliant.They are made so well.I was slightly wary of the solar aspect but they are brilliant.Also so easy to set up. Delivery time was also excellent .Absolutely 💯 recommend
Was originally a gift
Was originally a gift. So pleased with product we bought further cameras. Good pictures & easy to set up.
Excellent service.
Fast delivery
Fast delivery, well packaged and easy to set up with my existing Homebase! Will definitely buy eufy again in the future when I add cameras.
Good all round servicehe order came quickly and the dust…
The order came quickly and the dust bags worked just fine
Fantastic customer service
I recently came across Eufy home cameras. They are easy to set up and use. I contacted their customer service team using the online form and was pleased to receive a response within 1 hour. I would definitely recommend eufy
Easy to set up
Easy to set up picture quality is excellent great that you can access footage without paying a monthly subscription charge
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