Eufy Opiniones 1685

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340... Ver más

Valorada con 5 estrellas sobre 5

I didn't know how much time robovac can save. We got L60 Hybrid and will be sure to upgrade our Eufy in the future when current one gives up. Given the L60 price tag, the suction is superior while mop... Ver más

Valorada con 5 estrellas sobre 5

Researched well before buying and straight got into 2 door bells and base station . Well happy as delay is marginal and comes as notyfication and not as a call . Battery seems to holding pretty well a... Ver más

Valorada con 3 estrellas sobre 5

S100 cameras don't always pick up movement. missed some important incidents through this. interface not the best. unifi dashboard better. fast forwarding through videos needs improving. robot vacuu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

At eufy, we believe great products and true smart home technology is thought out thoroughly. eufy's smart home technology is built from solid foundation of care from all of us as one company. We don't only care about functional performance, but we think ahead of our consumers to build our products with care, to suit their needs, all seamless with no hassle. That's how we create intuitive, human-first technology that frees our consumers and their families from worries. And enliven their life to be one they truly love. eufy, built with care.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 4 estrellas sobre 5

Good build quality

Good build quality, started with the doorbell works well battery life could be better. Then got the E30 camera it says 128g sd card but will not format used 32g instant, works great. Then got the S340 camera this is almost at the limit of my wi fi tuck some time setting up but now working well, found out software on my phone old working great on new tablet, no fee's, no ads, Happy

23 de febrero de 2026
Valorada con 3 estrellas sobre 5

Complicated needs sd card

Complicated needs sd card

23 de febrero de 2026
Logotipo de Eufy

Respuesta de Eufy

We sincerely apologize for your experience and fully understand your concerns.

Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.

Thank you for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Highly Recommended

Had a eufy system for a few years now. Best thing about it is a no subscription service. High quality products and so easy to install. Highly recommended.

22 de febrero de 2026
Valorada con 5 estrellas sobre 5

I decided to change to a system that…

I decided to change to a system that did not leave me at the mercy of yearly subscription price rises. Wise choice. The equipment is very easy to set up. The pictures from the door bell are clear day and night. The App is straightforward to use.

20 de febrero de 2026
Valorada con 5 estrellas sobre 5

Very easy to set up

Very easy to set up. I like the face recognition and that is easy to set up. Still need time for system to settle down. Found having the homebase useful.

20 de febrero de 2026
Valorada con 1 estrellas sobre 5

Bought the 3 in 1

Bought the 3 in 1 - honestly don’t bother this has been the biggest waste of money ever
I’ve had it for 3 months and in that time I’ve had to buy 4 replacement brushes for the robot vacuum as I have two golden retrievers and their hair gets caught in the plastic at the sides which then burns - basically useless
The motor is so weak it really only picks up crumbs
Wish I’d bought a shark/dyson instead

13 de febrero de 2026
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Respuesta de Eufy

Dear customer,

We sincerely apologize for your disappointing experience with our product.

Pet hair tangling and motor performance issues are not acceptable, especially for a product at this price point. We understand your frustration with needing to replace brushes four times in just three months.

We'd like to help resolve this for you. Please contact our UK support team at uk.support@eufy.com with your order details - we'll work to find a solution.

Again, we're sorry this didn't work out for you and your golden retrievers.

Valorada con 5 estrellas sobre 5

Eufy video doorbell no false alarms

Eufy door bell are better than the 2 other makes I have tried. No subscription and no false alarms. I live on a main road with a small front garden and had false alarms with other video doorbells but not any more better AI system doesn't mistakenly think cars are people.

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

Value for money.

Was apprehensive initially a few years ago but since increased my usage of a pretty reliable service which I have increased since.Safe, dependable and value for money depending on your needs .

18 de febrero de 2026
Valorada con 1 estrellas sobre 5

They are not set out my problem very…

They are not set out my problem very unprofessional

11 de febrero de 2026
Logotipo de Eufy

Respuesta de Eufy

We sincerely apologize for your experience and fully understand your concerns.

Your case has been escalated to our management team and given top priority.
Please contact us at uk.support@eufy.com, and we’ll make sure your issue is addressed promptly.

Thank you for bringing this to our attention.

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