Do not buy from them. Quality of product and customer service is terrible. Dresses do not fit US sizes. And, they tell you you can return if they don't fit and they give you the run around with email... Ver más
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Do not buy from them. Quality of product and customer service is terrible. Dresses do not fit US sizes. And, they tell you you can return if they don't fit and they give you the run around with email... Ver más
La empresa ha respondido
Dress stained and marked. Apparently it was quality checked - by whom???Offered £47.16 refund and told I could get it professionally dry cleaned - err no, not on a brand new dress (supposedly not... Ver más
La empresa ha respondido
easy site to navigate, love my dress, just not this site doesn't offer returns because everything is made to order, it clearly says that so it is a bit of a risk if you don't like it
Absolutely love my dresses ordered 2 for choice for my sons wedding as I couldn't make up my mind which one i liked best. Material is excellent, definitely would buy from again.
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 39% de las opiniones negativas
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Good website, very clear, but would have liked it to be in a slightly larger text!
Good to customise the dress for free, impressed with this!
Can absolutely recommend this website!
Looking forward to receiving my dress!
I DID A STANDARD SIZED DRESS, NOT CUSTOM, TRIED IT ON DAY OF DELIVERY. I WEAR A 10 BUT BOUGHT A 16 IT WAS STILL VERY TIGHT. I TRIED TO RETURN THE 270.00 DRESS AND THEY OFFERED ME 50.00 AND SAID I HAVE TO PAY TO SEND BACK TO CHINA!

Respuesta de Missacc
The dress was as described, looked even better in reality, the material was good quality, the customer service excellent, the delivery was easy to follow, and it arrived in time. I will definitly order again and can only recommend them. Thank you to the team, you really safed my day.
Do not buy any thing from this Chinees Chop. The dress vas not in the rigth size and They want let me get the adress for return. They ask me to give it to a friend, resailet my self or get a Tailor, that will cost me more than the dress.
If any one hav return their dress, please let me know the address so I can send it back.

Respuesta de Missacc
Fantastic website with lots of choice for all sizes
Easy shopping and selection experience
Payment process not cumbersome
Do not buy from this website! Terrible Chinese company. Will do anything to prevent you returning goods. Based in china very unhelpful and difficult to contact or deal with.

Respuesta de Missacc
I’ve not received my order yet but the customer service so far has been amazing. The help I received regarding delivery and colour choices was great. Fingers crossed it arrives a few days earlier than the latest date for delivery because I was cutting it fine to get it on time!
Lots to choose from just hope they get here in time and i.like it
Easy to use website that offers a lot of support choosing the right fit and sizing.
A déconseillé absolument
J’ai commandé en juin validé et payé mais pas de retour de confirmation de commandé. Pourtant j’ai reçu le maîl de bienvenue du site d’avoir le rejoindre suite a mon achat
Depuis silence pas de robe pas de suivi pas de commande retrouvée malgré mes réclamations a plusieurs reprises
Ma commande est tout simplement fantôme et disparue
Même la recherche avec le mail et référence de payement il dit qu’il ne a pas trouvé
Par contre ils ont bien l’argent 162 euros
Grosse arnaque

Respuesta de Missacc
Digusting!! Don’t order from here they are scammers
Suggested problem has been resolved but has not.

Respuesta de Missacc
Do not trust this company with returns. I sent back two items together in a single package using Royal Mail, keeping full photographic proof of the package contents and the official weight receipt. Missacc tried to deny receiving the full return, falsely claiming only one item was in the bag to avoid giving me a full refund of £175.90. When they sent a photograph from their warehouse to "prove" their claim, they blundered massively: the second (rose-coloured) item was clearly visible poking out from directly underneath the first item in their own photo!Even after I pointed out that their own visual evidence caught them red-handed, customer service (Daisy) resorted to endless stalling tactics, refusing to issue the refund within the statutory 14-day window.I have had to escalate this to American Express as a Section 75 legal dispute. Save yourself the stress and shop elsewhere. They will try to keep your money if you don't catch them out.
Warning to UK Shoppers: Falsely claimed missing items to delay refundThis company engages in highly misleading practices. After receiving entirely unsuitable items, I exercised my statutory right to cancel. They immediately broke UK Consumer Law by:Offering a low partial refund (£38 instead of £175.90) to force me to keep unwanted goods. Threatening an illegal 10% "restocking fee", which is strictly prohibited under the Consumer Contracts Regulations 2013. Hiding international origins, using a UK after their name and London address while shipping from China, a misleading action under the Consumer Protection from Unfair Trading Regulations 2008. I stood my ground, they agreed to a full refund but then falsely claimed I had only returned one item to stall my money. How I won: I refused to be bullied. I immediately opened a Section 75 claim with my credit card provider and posted this review. Facing an active bank investigation, the company panicked, backed down from their false claims, and finally released my full £175.90. WThey are now asking me to delete this review. I will NOT delete it. Do not let them intimidate you—call out their legal breaches and go straight to your bank

Respuesta de Missacc
Very bad experience for return is very bad and material not good

Respuesta de Missacc
I found the order process really easy and quick! I hope the dress is as beautiful in person when I receive it
So much choice and in an array of colours, easy to navigate
Jag är så taggad på att få ha på mig klänningen! 🥹❤️
Good website, very clear, but would have liked it to be in a slightly larger text!
Good to customise the dress for free, impressed with this!
Can absolutely recommend this website!
Looking forward to receiving my dress!
GREAT !!
Had two custom made dresses.Both excellent quality and fit .Actually looked like the photos [unlike many, many other sites !
Just ordered another and have recommended to friends
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