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Yard Force UK Opiniones 328

TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lawnmower arrived very well packaged. Assembly instructions very clear and easy to follow. Lawnmower is powerful and performs very well. The dual batteries are a brilliant idea - give longer running... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Mähroboter sowie die dazugehörige App unbrauchbar, hab noch nie so ein wertlosen und unfähiges Geräte in der Hand gehabt. Hatte schon den Vorgänger der Funktionierte einwandfrei bis auf den Akku,der... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The mower itself is quite good, but there are some annoying niggles. The operating instructions are poor and misleading, and the general internet support is non-existant. On line identifies a securi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The battery lawn mower was recommended to me and I am delighted with it. It is so much easier to manoeuvre than my previous mower. It is a pleasure to use not having to deal with electric cable. I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de podadoras de césped

Sobre Yard Force UK

Escrito por la empresa

Yard Force Outdoor Equipment Logo

At Yard Force, we are passionate about helping people create and maintain beautiful outdoor spaces with ease. As a trusted provider of innovative garden power tools, we specialise in cordless lawn mowers, battery-powered garden tools, hedge trimmers, chainsaws, and high-performance pressure washers designed for reliability and ease of use.

Shop Yard Force

Serving customers across the UK and Europe, Yard Force combines performance, durability, and modern design to meet the needs of both homeowners and professionals. Our products are developed with advanced battery technology, ergonomic handling, and low-maintenance features to make gardening more efficient and enjoyable.

Whether you’re looking for a compact cordless mower for a small garden or a powerful pressure washer for demanding cleaning tasks, Yard Force provides practical, easy-to-use solutions that deliver consistent results.

Customer satisfaction is at the heart of everything we do. From product development to aftersales support, our dedicated team is committed to delivering a seamless experience. We rigorously test our products to ensure high standards of quality, performance, and safety.

At Yard Force, we continuously invest in innovation and listen closely to customer feedback to improve our range. We value every review and use your feedback to shape our products and services for the future.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

328 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Yard force hand held cordless edging grass and head shear set graset

If I could have given this thing zero stars, I would have done so.
Getting the battery out for charges is impossible unless you have the hands and the strength of a silver back gorilla. As a female, I stand no chance. Friends who tried, too, found it incredibly hard. Bad design. Not at all user friendly.
Changing blades isn't much easier.
The instructions are a joke. I'd certainly not buy that badly designed product again.

28 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hi Inga, thank you for your feedback. I've raised this with our QA team and would like further details regarding your issue, so please could you send an email to team@yardforce.co.uk, and we will help resolve this for you.

Valorada con 5 estrellas sobre 5

Very good company.

Very good company and very helpful. Love the grass trimmer.

7 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hello! Thank you for your positive review. We are happy to know you are loving your grass trimmer! Don't hesitate to reach out if you need any help in the future.

Valorada con 1 estrellas sobre 5

J’ai acheté une tondeuse yardforce gmh…

J’ai acheté une tondeuse yardforce gmh 53 a presque 500€ en 2021. J’ai le support de lame a change, j’ai effectue une demande de sav le 13 juillet 2024. Malgré plusieurs relances aucunes réponses….numéro de Ticket#800117532. Je ne sais pas si c’est du mépris ou juste de l’incompétence mais je vous invite a ne pas prendre cette marque ! Une véritable catastrophe…..

21 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hi Florent, it seems this is for the wrong Yard Force page. Please redirect to Yard Force France. Thanks!

Valorada con 1 estrellas sobre 5

Don’t waste your money.

Bought a YardForce mower and strimmer last year that use the same battery. After a year the battery now lasts a grand total of 25 seconds and requires a good 8 hours charge to then cut for 25 seconds again. Initial contact with customer services was positive and they promised to send a new battery. After this didn’t arrive they told me it had been lost in transit and they’d send another one. That also hasn’t arrived and my emails are being ignored. I can see that this is a common thread. These batteries are not fit for purpose. I now have a mower and strimmer that are useless to me and I need to invest in new equipment after just over a year of use. Avoid this company at all costs.

20 de agosto de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hi Simon, I have just had a look at your ticket and I am pleased to tell you that a new battery has been dispatched for you today and will be with you shortly. Should you have any further questions, please reach out.

Valorada con 5 estrellas sobre 5

Wir haben uns vor zwei Jahren den…

Wir haben uns vor zwei Jahren den Mähroberter MB 800 zugelegt. Das was er leistet ist hervorragend. Wobei ich sagen muss das wir ein schwieriges Grundstück haben mit Steigungen und Bäumen deswegen haben ich noch zusätzlich Spikes montiert! Das Preis/ Leistungsverhältnis ist sehr gut und ich kann Ihn nur weiter empfehlen !!!!!

18 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hello! Thank you for your review, we are very happy to hear you are loving your MB 800, especially on your more difficult property. We are grateful for your recommendation and are always here if you require any help or assistance.

Valorada con 1 estrellas sobre 5

Yard Force NX 60i, nicht ausreichend Wasserdicht

Beim Verbinden mit der App habe ich sehr viele Stunden gebraucht und war letztendlich erfolglos.
Die Mähleistung war auch ohne App einstellbar und zufriedenstellend. Jedoch nach etwas über 3 Monate nach dem Kauf ist durch Regen Wasser ins Innere gekommen, sodass der Mähroboter einen Defekt erlitt.
Aldi hat sich nach der 90 Tage Frist aus der Reklamation rausgehalten und an den Hersteller verwiesen.
Beim Hersteller hat es als Antwort nur ein Ticket gegeben und keine weiteren Reaktionen. Ist jetzt auch schon 8 Wochen her.
Habe mich jetzt noch für den Postweg entschieden. Mal sehen ob die sich dem Sachverhalt stellen.
Meiner Meinung nach ist ein Stern noch zu viel und von Aldi ist es auch eine schwache Leistung keine Hilfestellung zu geben um sich mit 90 Tage aus der Gewährleistung zu ziehen.

15 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Valorada con 5 estrellas sobre 5

My landmower broke down incidentally…

My landmower broke down incidentally and reported to CS of Yard Force. I got quick response and I was sent another brand new machine. My experience was unexpectedly great.

8 de agosto de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hello! Thank you for sharing your feedback. We’re delighted to hear that our customer service team provided you with a positive experience. If you ever need further assistance, we’re always here to help!

Valorada con 1 estrellas sobre 5

Had this response from Yardforce

Had this response from Yardforce
Reply from Yard Force UK
19 Jul 2024
Hi Gary, sorry to hear you have had an issue with your battery. This issue has been addressed with our QA team and we have a fresh batch of batteries ready for customers. Please contact us on ….to speak to our team regarding battery warranty. Thanks!
So we got in touch. I was told to do this, do that which I did only to be told it’s over a year old so no new battery even though they admitted the batch of batteries were faulty- judging by the comments on this site, they ALL seem to be faulty . So the moral of this tale is unless you just want to pay a couple of hundred quid for a lawnmower for one year don’t bother with this poorly designed piece of junk. In the bin it goes and it’s where it belongs. Shame I can’t put the whole shoddy company in there with it but hopefully they’ll get their comeuppance. By the way I replaced the junk with a Webb and its chalk and cheese, real quality and some power too, impressive. Just don’t bother with Yardforce. Awful product, awful service, awful company. AVOID ! 👎🏻
So they’ve come back with another reply stating the same thing as last time. Been down this road with them before with absolutely no progress but it makes a shoddy company look like they’re trying but they refused to help last time so why bother?

8 de agosto de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

I’m sorry to hear about your experience and understand your frustration. We aim to provide reliable products and good service, so it’s disappointing to know we fell short.
Please reach out to us on team@yardforce.co.uk, and I’ll personally look into this and see how we can help resolve it.

Valorada con 1 estrellas sobre 5

Kundendienst Katastrophe

Zwei baugleiche YardForce NX60i beim Aldi Online Shop gekauft. Einer funktioniert nicht mehr, Aldi verweist an den Hersteller. Dieser benötigt 6-8 Wochen, um eine Rückmeldung abzugeben, was mit dem Gerät nicht in Ordnung ist. Wie lange die Reparatur im Anschluß benötigt - unbekannt. Die Saison wird vorbei sein, bis ich den Mäher wieder einsetzen kann. Das werden meine letzten Käufe bei yard Force und Aldi online gewesen sein.

10 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Valorada con 5 estrellas sobre 5

All round good machine

Easy to order and quick delivery
Got this battery one to replace my cable one

Really pleased with it easy to mow and use battery easy to install was sceptical about the battery after seeing some reviews but I haven’t had.any problems used it for approx 25mins and still on full power

All round good machine

1 de agosto de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hi Lorraine, thank you for your support and taking the time to leave this review. We are happy to hear that you are satisfied with the service and products you have received. If you have any questions or queries in the future, don't hesitate to reach out, we'd be happy to help!

Valorada con 4 estrellas sobre 5

BE CAREFUL ABOUT BUYING YARDFORCE CORDLESS

Just over a year’s ownership of a Yardforce cordless mower and the GR 40 battery life has seeped away so that it is now virtually useless with less than 30 seconds use. There is NOWHERE you can buy a replacement. Yardforce don’t stock them and no shops in the UK do either. Reading these reviews it is clear the batteries are all faulty hence why there is no longer any for sale.

UPDATE: Yard Force reached out after I wrote this review and replaced my battery quickly and with no fuss. Bravo! It would have been helpful had they responded to my earlier queries but nevertheless they sorted this out.

29 de julio de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hello, thank you for bringing this to our attention. One of our friendly customer service team has reached out, please check your inbox.

Valorada con 5 estrellas sobre 5

I've just brought a hedge trimmer I…

I've just brought a hedge trimmer I honestly don't know how I managed without one before, it's brilliant, easy to use and with the other attachment Im able to use on the grass edges . Good quality too .

19 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hi Debbie! We are very happy that hear you are loving your hedge trimmer. If you ever have any queries or questions, please reach out and we'd be happy to assist!

Valorada con 5 estrellas sobre 5

easy mow 260

I recently purchased an easy mow 260. This is a great little mower especially for the price it does a fantastic job just a shame it doesn’t cut closer to the edge I followed the instructions for installing the wire 30 cm from the boundary but it just doesn’t get close enough. Apart from the above, this is a fantastic mower Customer service team were really good Assisted me straightaway when having difficulty connecting the mower. I would highly recommend the company and also the product.

12 de julio de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Thank you for your review! We're thrilled to hear that you're enjoying your EasyMow 260. We appreciate your feedback about the edge cutting, and we'll take it into consideration for future improvements. In the meantime, head over to our website as we stock a selection of grass trimmers to add that finishing touch to your garden. Your recommendation means a lot to us, and we appreciate your support!

Valorada con 1 estrellas sobre 5

Poorly designed electric tools + battery faults.

Poorly designed electric tools. Cheap plastic parts.
Batteries don’t last any time in use.
Batteries fail after around 20 -40 charge cycles.
Why design and seek tools which disappoint customers and end up in land fill within a year ?
Yardforce you are a disgrace and should be prosecuted by the trading standards for selling faulty products and misleading consumers: do not buy.

28 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

We’re sorry to hear that our product didn’t meet your expectations. We take pride in our product reliability and would like to learn more about your experience. Please reach out to our support team at
team@yardforce.co.uk, and we’ll be happy to provide prompt assistance.

Valorada con 1 estrellas sobre 5

SMALL CLAIMS COURT necessary

UPDATE -

The court claim was upheld. I have now received a full refund from Yardforce.

Not my first review. I am writing to ask viewers to IGNORE the reply from Yardforce.
Their response is a lie. The matter is absolutely not resolved. Two faulty machines , both now collected by Yardforce, with a full refund offered.
Not paid.
Yardforce now arguing about proof of purchase.
I have issued a claim in Small Claims Court.

25 de julio de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hi Lesley, as you are aware this case has been resolved to your satisfaction. Should you need our support in the future please don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Nice little Lawnmower.

I bought an electric lawnmower via a shopping channel. I couldn't get the handle on the grass collector,but after contacting customer services they helped out by sending a new grass collector . I can't fault customer services as they were quick and very helpful. I have a small area of lawn and this is perfect and it was a very clean cut. A little heavy for me but still manageable. Folds up nice to store in my shed. So far I am extremely happy with my purchase. Thank you

15 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hello! Thank you so much for taking the time to leave this review. We're thrilled to hear you're enjoying your electric lawnmower! If you ever need assistance or have any questions, please don't hesitate to reach out. We truly appreciate your support!

Valorada con 1 estrellas sobre 5

Ich habe Probleme mit dem…Diebstahlschutz und entsprechenden Anfragen beim Kundenservice

Ich habe Probleme mit dem Diebstahlschutz. Dieser wird grundlos immer wieder ausgelöst. Der Roboter ist dann mehrere Tage unbrauchbar, bis er plötzlich aus unerwartet wieder funktioniert.
Anfragen an den Kundenservice werden NICHT beantwortet.
Ganz SCHLECHTER Service. Nie wieder yardforce

3 de julio de 2024
Opinión espontánea
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Respuesta de Yard Force UK

Hello, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

Valorada con 1 estrellas sobre 5

No Power

Battery takes 5 hours to charge, lucky if I get 45 minute cutting time.
Even when grass only 1 inch to 2 inches long have to start on 5 as keeps cutting out, then I go back and cut again on number 2 . Woefully no power worst electrical item I've ever bought.

24 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Thank you for taking the time to share your feedback, it doesn't sound like you are getting the correct performance from your product. Please reach out to our customer support team at team@yardforce.co.uk so we can look into this case and offer a quick resolution.

Valorada con 5 estrellas sobre 5

Yard Force Products…

Purchased Yard Force battery powered power washer and ran into a small issue on day 2 with the battery. This I believe was just a one off fault. Yard Force very kindly sent out a replacement battery which was delivered 3 days after. Excellent customer service throughout and the power wash is working amazingly. It really is the best portable power wash I have ever used in regards to power output and water per minute output. Some of the other power washers just don't cut the mustard. (I have used alot), for small drives, patios and cars etc etc. Main reason for my purchase was to water a newly laid garden lawn that did not have a hose pipe or tap. This has worked a treat at all given tasks. I have now used it for so much more.

Knowing that customer service is there when needed I feel very confident in using Yard Force products. I have just purchased the Lawnmower today and I have also purchased and used the pole hedge trimmer for over a week now with outstanding results. Very pleased and thought it was well deserved for me to take a little of my time (which is free) to leave a truthful review of my experiences. Thanks Yard Force..

18 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Thank you for taking the time to leave us this review! We are thrilled to hear that you had a great experience with us. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Valorada con 1 estrellas sobre 5

Nicht kaufen!

Eigentlich schreibe ich keine Bewertungen, aber zu diesem Produkt muss ich einfach etwas schreiben. Leider muss man wohl einen Stern geben, normalerweise eine Null. Selten habe ich so ein schlechtes Produkt gekauft, eigentlich Elektroschrott aus China. Ich kann nur jeden abraten diesen Mäher zu kaufen, die Mängelliste ist sehr lang, deswegen werde ich nichts dazu schreiben, es würde den Rahmen sprengen. Zum Glück konnte ich ihn nach 3 Wochen testen noch zurück geben aufgrund der 90 tägigen Rücknahme von Aldi Online. Absolut keine Kaufempfehlung

16 de julio de 2024
Opinión espontánea
Logotipo de Yard Force UK

Respuesta de Yard Force UK

Hi customer, it seems this is for the wrong Yard Force page. Please redirect to Yard Force Germany. Thanks!

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