Ordered over a week ago and it still has not been despatched. Customer service cannot tell me when it will be sent, just that they are experiencing delays. Yet the website still advertises that you ca... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver más
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver más
La empresa ha respondido
The Cigstore has almost everything you would want if you VAPE ,but also if you are an IQOS aficionado,all HEETS available and the service is brilliant and delivers super fast and that too for free .Be... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de ukecigstore.com
Información proporcionada por diversas fuentes externas
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Información de contacto
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
Muy bueno
3 mil opiniones
Ha contestado el 16% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It’s very honest people and give me…
It’s very honest people and give me good service when I meet them thank you very much you guys give me good service all people good.
11 de octubre de 2023
Great range
Great range, responsive customer service and all round reliability.i cannot rate them high enough
11 de octubre de 2023
Great A+++++
11 de octubre de 2023
I have been using this site for some…
I have been using this site for some time now, and it always has what I would like, as well as a reliable and efficient postal service.
11 de septiembre de 2023
Great site fast delivery thanks ecig…
Great site fast delivery thanks ecig store.
14 de octubre de 2023
Opinión espontánea
Brilliant company kept informed about…
Brilliant company kept informed about delivery which is very quick reasonable prices and if you have any problems quick to respond with helpful advice
26 de septiembre de 2023
Good product that works well and is…
Good product that works well and is easy to use. Simple ordering service via the website. Very impressed
24 de septiembre de 2023
Great customer service
Fast shipping well packaged customer service is spot on a pleasure to shop with this store
28 de septiembre de 2023
Excellent prices and fast delivery will…
Excellent prices and fast delivery will definitely use again.
24 de septiembre de 2023
top company
top company prompt delivery great choice of products
fair prices top marks to a top c9ompany have used them for years and will continue to use in the future well done uk ecig store full marks
23 de septiembre de 2023
Great service and great prices
17 de septiembre de 2023
4 out of 6 tanks were faulty
4 out of 6 tanks were faulty, tanks that no doubt cost pence yet was told they were out of warranty. Same day got an email thanking me for my custom and how I'm part of the team lol you think I'm ordering again? Are you mad
12 de septiembre de 2023
Respuesta de ukecigstore.com
Hello Marc,
Thank you for your feedback.
I can see my colleague has been in contact and advised as the order is now 17 months old the pods are no longer within the warranty period.
My apologies for the inconvenience this may have caused you.
Fast delivery and well packaged
16 de septiembre de 2023
Fantastic service fast and efficient
19 de septiembre de 2023
Items arrived sooner than expected.
16 de septiembre de 2023
Good prices quick delivery and free,
Good prices quick delivery and free,
Best about.
16 de septiembre de 2023
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