Ordered over a week ago and it still has not been despatched. Customer service cannot tell me when it will be sent, just that they are experiencing delays. Yet the website still advertises that you ca... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver más
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver más
La empresa ha respondido
The Cigstore has almost everything you would want if you VAPE ,but also if you are an IQOS aficionado,all HEETS available and the service is brilliant and delivers super fast and that too for free .Be... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de ukecigstore.com
Información proporcionada por diversas fuentes externas
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Información de contacto
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
Muy bueno
3 mil opiniones
Ha contestado el 16% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Good service
Good service, they are very scares it is very hard not many shops sell Teras. Come in 3 days
16 de septiembre de 2023
Good variety of products
Good variety of products , competitively priced , fast service impressive
16 de septiembre de 2023
Good fast service no issues website…
Good fast service no issues website very easy to use would deffo recommend
15 de septiembre de 2023
Continuously spams customers with…
Continuously spams customers with unsolicited emails despite "unsubscribing" (which isn't the proper term, as it implies I subscribed in the first place) several times.
13 de septiembre de 2023
Respuesta de ukecigstore.com
Hello Max,
We do apologize for the frustration you've experienced due to our marketing emails.
We have promptly ceased sending these emails and have unsubscribed you from our marketing list.
If you have any additional concerns or questions, please feel free to reach out to our customer support team at support@ukecigstore.com
Kind Regards
Great selection of vape products
Great selection of vape products good prices and fast delivery great communication
6 de septiembre de 2023
Fast and efficient delivery.
6 de septiembre de 2023
The machine is faulty and we would like…
The machine is faulty and we would like a replacement but no one seems to be listening when we phone
11 de septiembre de 2023
Respuesta de ukecigstore.com
Hello Zoe,
Thank you for your feedback
I am sorry to hear you had an issue with your item, I can see one of the team have been in contact with you to get this resolved.
If you have any further questions or need additional assistance, please don't hesitate to reach out at support@ukecigstore.com
Kind regards
Good and fast delivery
8 de septiembre de 2023
Brilliant service as always
24 de agosto de 2023
Efficient from ordering to delivery
Efficient from ordering to delivery. Great product too!
30 de agosto de 2023
Excellent choice of products
Excellent choice of products. Great prices. Quality e liquid. Quick delivery. I’ve been shopping with them for years. Always excellent service.
2 de septiembre de 2023
Can't fault this company
Can't fault this company. I used the dpd courier service for next day delivery because I Don't trust the royal mail. Got a delivery time slot too which was really useful. Product came really well packaged so, was able to use immediately. Thankyou very much
3 de septiembre de 2023
Excellent service staff was very…
Excellent service staff was very helpful with making a decision and a very good discount.
1 de septiembre de 2023
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