Ordered a dog coat
I recently ordered a coat for my dog from UK PET HOUSE. When it arrived it was too small and returned it. This Company surpassed themselves in trying to send a suitable coat for the dog. They bent over backwards to help us and replied very quickly to my emails as to how to return the item. They also refunded the money for the item. I cannot praise them enough and would have no hesitation in recommending them.
One very happy customer.
Keith
Respuesta de UK PET HOUSE
Dear Keith,
Thank you so much for your incredibly kind words — this truly means the world to us.
We’re so glad we were able to help find a solution for you and your dog, and that everything was resolved smoothly in the end. Providing quick support and making sure our customers feel taken care of is always our top priority, so hearing your feedback really reassures us that we’re doing things right.
It was an absolute pleasure assisting you throughout, and we genuinely appreciate your patience and understanding during the process.
Thank you again for your recommendation — it means more than you know! We hope your dog enjoys the new coat, and we’d love to help you again anytime in the future. 🐾
Warmest regards,
UK PET HOUSE Team