Unboxgreece Opiniones 

280
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic! The quality of the products, the attention to packaging, shipping and feedback are in a class of its own that is unmatched to date! The friendly and family like connection these... Ver más

Valorada con 5 estrellas sobre 5

Wirklich mit Abstand der beste Kundenservice, den ich seit langer Zeit erlebt habe. Ich habe für einen Junggesellinnenabschied Getränke bestellt , am nächsten Tag habe ich direkt eine Rückfrage erhalt... Ver más

Valorada con 5 estrellas sobre 5

Der Service war ausgesprochen zuvorkommend! Ohne dass ich nachfragte, wurde mir meine Bestellung per Express geschickt, ohne zusätzliche Kosten, da es sich um ein Geschenk handelte. Das Paket kam sup... Ver más

Valorada con 5 estrellas sobre 5

Came back from a Greek holiday and missed the biscuits we enjoyed back in our room post pool session so decided to try to track some down. Came across Unbox Greece and the whole process of ordering an... Ver más

Información sobre la empresa

  1. Tienda de alimentos
  2. también en la categoría
  3. Delicatessen

Escrito por la empresa

Welcome to Unbox Greece, your premier online destination for an authentic Greek experience through our carefully selected range of products. We pride ourselves on offering a unique blend of beloved Greek brands and premium items from small producers scattered across the picturesque landscapes of Greece. Our collection is a testament to the rich culinary heritage and artisanal craftsmanship that Greece is renowned for. At Unbox Greece, we delve into the heart of Greek culture to bring you an exquisite selection of food and beverages. From the popular flavors that grace Greek tables to the exclusive premium products crafted in small batches by local artisans, our catalog is designed to cater to every taste and preference. Whether you're in search of the perfect olive oil, the finest wines, the most aromatic herbs, or the sweetest treats, Unbox Greece is your gateway to the best Greece has to offer. Our mission is simple: to make the rich tapestry of Greek gastronomy accessible to enthusiasts around the world. We believe in the power of authentic Greek products to bring people together, creating moments of joy and discovery with every box you unbox. Experience the true essence of Greece with Unbox Greece, where tradition meets taste in a celebration of Greek culture.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

280 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(280)

160 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The box was never delivered

Thanks you to the company for the quick reply and remboursement. I am changing the review.

22 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

I am very sorry for the delay you’ve experienced. Tracking shows the shipment was processed promptly on December 22nd, but it is currently held at a DHL facility in Paris due to holiday closures.

I have already opened a formal investigation with DHL to resolve this immediately. I have also reached out to you directly via email with a solution regarding your payment. Please check your inbox so we can make this right.

Valorada con 5 estrellas sobre 5

delicious Greek products

It's a real pleasure to receive Greek products at home. The only problem: the delivery! There's no indication that the products are fragile, and last time the syrup leaked all over the package, and this time the cake is damaged. It doesn't detract from the enjoyment or the taste, but it's a shame considering the delivery cost.

30 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Thank you, Sophie, for your kind review and for your honest feedback.
We’re happy you enjoyed the products, and your comments on delivery are noted and appreciated.

Kind regards,
Nikos
Unbox Greece

Valorada con 4 estrellas sobre 5

Service is to be improved.

In general, the boxes came in time and well packed but the promised coin with the Basilopita was terribly missing. It stated clearly that it was to be packed separately from the cake but we could not find it anywhere in the parcel. Quality control before sending did not work well, evidently.

22 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Thank you for your review and for bringing this to our attention.
We are sorry to hear about the missing coin in the vasilopita, and we fully understand your frustration. For safety reasons, we do not open any packaged items before shipping, so we were unable to check this in advance.
We have already contacted the supplier to raise this issue and prevent it from happening again.

Kind regards,
Nikos
Unbox Greece

Valorada con 1 estrellas sobre 5

Not received at all.

Not received at all.
Tracking showed it went Milan to Nurnberg and back to Milan twice and is now in Brussels!
Logistics is not their strong point!

22 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Thank you for taking the time to share your feedback.

For clarity, the order was received on 22/12 and shipped on 23/12, in less than 24 hours. The delay occurred after dispatch, while the shipment was already in transit.

Update: The order was successfully delivered on 06/01.


We understand how frustrating this experience has been. We take situations like this seriously and have acted to support you appropriately.

We always aim to process and ship orders promptly and to support our customers fairly when issues arise.

Kind regards,
Nikos
Unbox Greece

Valorada con 4 estrellas sobre 5

Wie angegeben

Wie angegeben, pünktlich geliefert. Packet war unversehrt, allerdings war das Gebäck stark beschädigt - wahrscheinlich vom Transport. Geschmacklich vergebe ich 10 von 10Punkten, es war sehr sehr lecker

16 de diciembre de 2025
Valorada con 4 estrellas sobre 5

unbox greece takes care of the articles…

unbox greece takes care of the articles and they have a good service of delivery - But do order early cause of unexpected events - - ps the Tsoureki from supermarket was not good -only for that i propose to renew articles with fresh ingredients - best wishes

16 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Molto positiva

Completamente soddisfatto del prodotto ,della serietà vostra e anche nella cura della spedizione del prodotto grazie ,sicuramente in futuro farò ancora acquisti con voi......"Buon Natale"

11 de diciembre de 2025
Valorada con 5 estrellas sobre 5

I am really happy to unbox the…

I am really happy to unbox the different greek delight i purchase for Christmas (portokalopita, karidopita and melomakarona!).
Everything was very well prepared and is fresh !
Thank you and next time i will purchase other fresh product !
Καλο Χριστουγεννα!

16 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Sas efcharistoume! (Thank you!) We are delighted that you enjoyed your Greek Christmas treats. Freshness is our top priority, so it is wonderful to read your feedback on the preparation. We look forward to sending you more greek "lihoudies" in the future.
Καλά Χριστούγεννα και Καλή Χρονιά!

Valorada con 5 estrellas sobre 5

Szybka dostawa

Szybka dostawa. Bardzo dobrze zabezpieczona przesyłka. Z pewnością ponownie skorzystamy z kolejnego zakupu.

9 de diciembre de 2025
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Respuesta de Unboxgreece

Super! Cieszymy się, że dostawa przebiegła sprawnie. Dziękujemy za zaufanie i do zobaczenia przy kolejnym zamówieniu!

Valorada con 4 estrellas sobre 5

Professionali

La mia spedizione era in ritardo ho contattato la unboxgreece e mi è stato assicurato che prima di Natale sarebbe arrivato il mio pacco e così è stato. Prodotti ben imballati, azienda seria e veloce nella risposta ai clienti!

16 de diciembre de 2025
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Gentile Martina,

ci dispiace leggere la sua delusione e comprendiamo la preoccupazione, soprattutto trattandosi di un regalo di Natale.

L’ordine è stato effettuato domenica 14/12 ed è stato spedito martedì 16/12, nel rispetto delle tempistiche indicate sul nostro sito.
Secondo il tracciamento DHL (JD014600012447767769), il pacco è arrivato questa mattina alle 08:36 presso il centro di consegna di Roma ed è attualmente in attesa della consegna finale, prevista per lunedì 22/12, quindi prima di Natale.

La spedizione non è persa né in ritardo: si trova già a Roma ed è nella fase finale di distribuzione. Durante il periodo natalizio, DHL può temporaneamente indicare lo stato “spedizione in attesa” mentre i colli vengono organizzati per la consegna locale.

Ci auguriamo che, una volta ricevuto il pacco lunedì, vorrà eventualmente aggiornare la sua recensione sulla base della consegna completata.

Cordiali saluti,
Nikos
Unbox Greece

Valorada con 3 estrellas sobre 5
Logotipo de Unboxgreece

Respuesta de Unboxgreece

Merci pour votre retour.
Nous sommes désolés d’apprendre qu’un sachet d’olives est arrivé avec un emballage endommagé.
Nous tenons à préciser que nous appliquons une garantie de remboursement pour tout produit arrivé endommagé.
Nous vous invitons à nous contacter à sales@unboxgreece.com
afin que nous puissions régler cela rapidement.

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