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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The great thing about my experience with Unison is actually that I began the HEI process with Hometap. I hastily started dealing with them and decided to do a little more research. That’s when I calle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

after a lot of research into Home Equity loans, Reverse Mortgages and Home Equity Agreements and all the pros and cons of each, I decided to move forward with a Home Equity Agreement. Again, after res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The help and individual attention I received from Unison was truly terrific! Can’t say enough good things about how responsive, kind and patient my rep, Eugene K, was throughout the process. I highl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carlos Argueta was very helpful and knowledgeable. Clearly explained the process, made sure I fully understood the transaction, and was attentive to adjusting to natural hiccups that occur during the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Servicios financieros alternativos

Escrito por la empresa

Unison is a San Francisco and Omaha, Nebraska based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through equity sharing agreements, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Instagram and LinkedIn.


Información de contacto


4,4

Excelente

TrustScore: 4.5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

SCAM

I applied for a loan in July, and finally in September I got to the transfer of funds stage, when I got a message that said my offer was terminated. I was told to re-apply in 30 days. I did that and now my application has been denied. This is a scam

6 de octubre de 2022
Opinión espontánea
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Respuesta de Unison

Hi Tom, thank you for taking the time to leave a review! I've reached out to you to gather more information about your particular case so that I can better assist you.

Valorada con 5 estrellas sobre 5

Jacks

The whole process went very smooth and as described to me. I can recommend Unison to anyone.

24 de agosto de 2022
Opinión espontánea
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Respuesta de Unison

Thanks for your review, Jack! We are glad to hear that there were no surprises!

Valorada con 1 estrellas sobre 5

BEWARE- FRAUDS and BREACH OF CONTRACT!

Closed and notarized agreement on 8/16/22, and investment has still not been funded. Their is ZERO communication. I reached out to an attorney who has said that this is illegal and they are defrauding customers. BEWARE!!! They are advertising funding in a few days, but that is a total lie. Also, the company line that the delay is due to increase in demand is also not true. The increase in mortgage rates has killed the housing market and I am sure the investments they expected to recoup have been put on hold. I can't imagine this company stays in business considering the model is to invest and they aren't doing that.....super sketchy company.

RE: Unison response- I have not heard from Brandon since early September. His supervisor Darius has gone silent and now I am in contact with Laszlo your General Counsel...company line is "there is no update at this time". Stop defrauding your customers...be honest with them and tell them you aren't funding investments. People are doing this because they need the money for a project or in my case starting a small business. This company is signing contracts with no intention of actually funding investments. I hope this gets the attention it deserves...shame on Unison.

To anyone considering this company...DO NOT DO IT!!!!

14 de agosto de 2022
Opinión espontánea
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Respuesta de Unison

Hi there, and thank you for reaching out! We are sorry to hear about the understandable frustration you are experiencing due to the delay in receiving your funds. We have alerted your program specialist to your concerns, and you should absolutely contact him with further questions. Rest assured that you will be notified when we have an update on your funds, as well! Thank you for your feedback, and your patience.

Valorada con 5 estrellas sobre 5

Best solution for me!

Working with Brandon was an easy process from stat to finish. After trying to work with another company that strung me along for almost a year, this was a pleasant surprise. Very professional and they keep things moving along. It was a nice perk that they had their notary come to my home to sign closing documents. Highly recommend.

9 de agosto de 2022
Opinión espontánea
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Respuesta de Unison

Hi there, Margot! Thank you so much for your review; we are thrilled to hear that you found the process stress and hassle-free!

Valorada con 1 estrellas sobre 5

Inaccessible

Inaccessible, lack of knowledge and accurate advice

18 de agosto de 2022
Opinión espontánea
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Respuesta de Unison

Hi there--thanks for reaching out! I sent you a direct message for additional information on how we can best assist you.

Valorada con 5 estrellas sobre 5

For our family

For our family, this was a good move for us, especially in this crazy economy, gave us the economic freedom we needed without the burden of the usual equity programs. May not be for everyone but it was for us. The staff were polite, supportive and professional.

5 de agosto de 2022
Opinión espontánea
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Respuesta de Unison

Thanks for your review, Scott! We look forward to continuing to support you and your family for the duration of your agreement.

Valorada con 4 estrellas sobre 5

Smooth Process to Unlock Home Equity

I put a large down payment on my home to avoid a big mortgage and minimize my monthly mortgage payments. The only drawback to this approach was that almost all my money was tied up in the home and it seemed as if I would never have direct access to that home equity until I sell. I knew I could get a home equity line of credit (HELOC) or eventually refinance if I needed cash, but a HELOC increases my debt and I would have to wait until I pay off at least some of my mortgage and interest rates drop significantly before refinancing would be a prudent decision.

I was wondering if there was a way to tap into my home equity without a HELOC or refinancing and one day I received a letter/offer from UNISON regarding a co-investment opportunity. It was as if they knew what I was trying to do and were providing a solution.

I contacted UNISON and expressed interest in pursuing the co-investment opportunity. The application process was relatively smooth and straightforward. Before I knew it, I was approved for the co-investment and received an offer. The UNISON co-investment allowed me to unlock a generous portion of my home equity without increasing my monthly expenses at all.

The way it works is that UNISON invests a sum of money in your home that you receive directly into your bank account or by check and when you eventually sell, they get back their initial investment plus some of the home appreciation value that occurs during the investment period. UNISON does get a significant percentage of the home appreciation value upon sale of the home. The percentage of the appreciation value they receive varies depending on the amount of their investment. The more they invest, the larger percentage of home value appreciation they receive upon termination of the co-investment contract.

The co-investment agreement with UNISON made a lot sense for me, since I really wanted to unlock some of my home equity now to have cash available for home improvements, major expenses and simply more financial flexibility and freedom without refinancing or getting a HELOC. It is win win for both parties.

21 de julio de 2022
Opinión espontánea
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Respuesta de Unison

Thank you for your review! We are so pleased to hear that you're embracing and enjoying your newfound financial flexibility and freedom. It sounds like our mailer found you at just the right moment--how fortuitous, that we can now win together!

Valorada con 1 estrellas sobre 5

You will be angry when you pay them back!

Please, please do your homework. Look at the amount Unison is "lending" you now and look at the amount you will be paying them when you sell your home or "buy out" of the agreement. It is unfathomable that this is legal. I have clients who received approximately $80K about three years ago. The house was undervalued by Unison's "independant appraisal". Now, they are going to sell the house and they have to pay 70% of the "profit share" to Unison. This means that if they sell at a value of about 50% higher (which is what Unison estimates that house is now worth) they will have to pay them about $275,000!! So in just three years, Unison will have made $195,000!! My clients are retired and can no longer afford the upkeep of this house. They need every penny to move into a smaller home and these theifs will be taking most of the equity from their family home. Unconscionable!

15 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Hi there, and thank you for reaching out. We do invite all of our potential homeowners who might disagree with the original appraised value of their homes to obtain their own appraisers for a second opinion. It is important to us that those with whom we partner are fully informed and educated regarding the future of the agreement; in fact, before we allow homeowners to sign with us they take a customer education test to ensure their understanding.

Valorada con 1 estrellas sobre 5

Can not be trusted

After signed final package. Waited for 15 business days to fund as contract. Funding did not happen but instead received a notice delay for 60 days or longer. This company is fake.

7 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Hello there, and thank you for your review. Though we are certainly sorry to hear of your frustration, we do understand it. Due to the increasingly popularity of our equity sharing agreements, there has been an extreme influx of applications that are responsible for slowing down the approval and funding processes. We know that this is not ideal for the homeowners whose agreements are pending, and we appreciate your patience as we continue to give each homeowner's unique case the attention it deserves. We invite you to reach out to your program specialist if you have any further questions, and look forward to keeping in touch as updates arise!

Valorada con 5 estrellas sobre 5

The process was easy and progressed…

The process was easy and progressed smoothly. I appreciated the training you are required to complete during the application so that you understand the process.

5 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Hi Clark, and thank you for your feedback! We are so pleased that you found the training useful; homeowner education is extremely important to us, as is transparency and clarity!

Valorada con 5 estrellas sobre 5

Thank you Unison !!!

My wife and I had a great, professional experience with Unison and its team. We were always kept up to date with the process and we felt this was a better route to go versus refinancing and changing our interest rate, which is now 3%. There was a delay of about a week with the funding but we were made aware of that, so no surprises. This may not be for everyone but it works for us and we are able to get a lot of projects done on our house.

Gary, Florida

5 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thank you so much for your review, Gary! We are happy to hear that you felt our team was communicative and that your experience was so positive. Best wishes on your renovations!

Valorada con 5 estrellas sobre 5

Unison staff was very clear from the…

Unison staff was very clear from the start. Their booklet tells all and is easy to follow. Ben Vu kept us informed along the way and was candid about any delay or mistakes on their part. This type of loan may not be for everyone but it certainly was life changing for us.
Do your homework and educate yourself and you might find this is exactly the loan you need.

4 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

We are so appreciative of your review! We know that partnering with us is a huge decision, and so clarity is ultra-important. Thank you very much!

Valorada con 5 estrellas sobre 5

Very easy to work with and they…

Very easy to work with and they explained everything throughly.

4 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thanks for your feedback, John! Transparency and education are top priorities for us and it is excellent to hear that we have met those goals!

Valorada con 4 estrellas sobre 5

Overall pleasant experience.

Overall pleasant experience.
Only thing was my agent went on vacation during the underwriting process so it took longer then anticipated.
Once everything was signed and notarized it took less then a week until the agreed Value showed up on my bank account. Now I got the down payment on hand to secure my dream-house / retirement property without worrying about an incredible high interest rate/ mortgage.

2 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thank you for your review, Verena. We are so happy to hear that your dream house awaits you in your retirement, and that we were able to help you achieve that!

Valorada con 5 estrellas sobre 5

From skeptical to sold!

I got this offer in the mail. I would usually pitch offers like this but it seemed different, probably too good to be true. I'd never heard of shared equity and I was very suspicious but curious. Still thinking looking for a scam or some fine print, I pressed on with Unison and found there were others doing this. So I applied to all 3 that I found. The other 2 decided that my debt to value was too high. Unison said the same thing but they could, essentially loan me the difference. All of them were wrong because my home was worth a lot more than any other their estimates. I was still not convinced but curious so I continued.

I then realized that I was getting explanations of overall concept and the process, but never a sales pitch. That was unexpected.

When the appraisal was done and the actually numbers were presented, I everything was explained with real numbers. I poured over them to find the scam or at lease, the "fine print" and I didn't see any of it. My personal situation - age, income, home value, etc - made the transaction make sense and I continued. The only surprise I got, was at closing, and involves the Option, Unison has to essentially buy me out for a fixed amount. That had never been mentioned. But given my personal situation factors, I didn't see it being an issue.

I closed and got money into my account days sooner than I expected. Money actually in the bank helps allay some earlier mistrust.

I was in a good financial state before this but this just made it better. I have made home improvements, upgraded my vehicle, saved, invested, shared with my kids and will be traveling until age and health stop me.

I'd recommend anyone research this plan and see if it fits. For me, it's a lot better than a straight refi, second mortgage or personal loans. Unison does not own or have much say in what I do with my home. They have invested in a very strong jealestae market where home values have been and will probably continue go up. That will be to their and my benefit and, unless I live to 102, I have control of when and if I sell. They stand to make a great profit if this trend continues, they also get to share if the value decreases. I also keep the equity I built before we did this. This was a good thing for me.

I will also recommend Unison for their honesty, efficiency and cordiality. It's been a good experience for me.

2 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thank you so much for your review, Ted! We appreciate your open mind approaching a new way to unlock your equity, and your thorough walkthrough of the experience. Enjoy your travels!

Valorada con 5 estrellas sobre 5

Great Experience

Unison made it very easy to tap the equity in my home. Straight forward application process then outstanding follow through as the application progressed. I would recommend to anyone looking to take advantage of home equity without another mortgage or HELOC. Great experience.

2 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thanks for the glowing praise, Alan! We greatly appreciate your awesome feedback.

Valorada con 5 estrellas sobre 5

We had a very pleasant experience with…

We had a very pleasant experience with Unison! Shout out to Brandon Hutslar!
Our questions were answered & concerns were addressed in a timely manner.
I must say, we were well taken care of all throughout the process, Brandon kept us on the loop as to where we are at & what the next steps are. Even when he was out of the office, he made sure somebody will be able to assist us if needed. Thank you!

1 de septiembre de 2022
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Respuesta de Unison

Thanks for sharing about your wonderful experience with Unison, Jona! We'll be sure to share such a positive review with Brandon!

Valorada con 3 estrellas sobre 5

Decent but hidden fees

The overall experience was decent. The only issue is that there are hidden fees that pop up at the end. 3% transaction fee was unexpected. Appraisal fee and lawyer fees were expected.

1 de septiembre de 2022
Opinión espontánea
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Respuesta de Unison

Thank you for the feedback, Rob

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