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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered an Unvented Cylinder, But delivery due date passed with no cylinder, we contacted unvented and for some reason the 3rd party supplier failed to advise of an extra delivery charge... Ver más

Valorada con 5 estrellas sobre 5

What wonderful people to do business with; everything went so smoothly, from ordering to even returning a zone valve I ordered incorrectly. Overall, I have had a great experience with them.

Valorada con 5 estrellas sobre 5

One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Ver más

Valorada con 5 estrellas sobre 5

Our heating engineer recommended us as we needed a new pressure release valve. It wasn’t a straight replacement as our old one was discontinued. We got great advice, the new valve was dispatched the s... Ver más

Información sobre la empresa

  1. Tienda de insumos para plomería / fontanería

Escrito por la empresa

Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(95)

51 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Unvented products go above and beyond…

Unvented products go above and beyond for customer satisfaction. I had a part that looked like it was stuck in the Christmas post. I needed the part to get a job finished before the holidays kicked in. They resent the order on an overnight service at no cost to me. Both items arrived at the same time. One fitted one being returned to the company which again they paid for, the return,best service I have had all year. Will use again and let the plumber world know that there is someone who cares out there. Well done !!

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality products at a reasonable price

Quality products at a reasonable price. I ordered a Heatrae Sadia Megaflo Cold Water Combination Valve (Mk3) 95605817 and a Temperature & Pressure Relief Valve TPR15 95605810 for my hot water tank. Significant savings compared to the plumbers supplier. The plumber was happy to fit them and it fixed the problem. Good customer service when I phoned about the items I was planning to buy. Prompt delivery. Would recommend.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

I searched for good customer service and a competitive price and this company fitted my needs. I needed some advice before purchase and again the staff were most helpful providing contact details for the manufacturer.
Recommended

3 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great to deal with

Great to deal with. Every time I’ve used them they accurately identify the correct component I need with just an image and bit of text. Saves me time and a lot hassle sourcing parts

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

coming across a unvented cylinder that…

coming across a unvented cylinder that i've not worked on before, phoning the company at 3:30 the part was with me the next day before 12pm, (just a small fee for that service). phoning the company about 4 times to get the information about the parts within a period of 10, i spoke to 3-4 different staff and got a 10/10 response from each staff.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company

Amazing company
Fixed our hot water problem after over a year of trying to get a plumber and suffering very poor flow for ages. Can’t thank them enough

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service / Poor Quality

Terrible service. Supplied two Thermostats. One was faulty. They did send a replacement out quickly, but refused any form of good will gesture. I sent pic/video of the problems this faulty thermostat caused and the additional cost to me, but that's not something they cover. So if you want to deal with a decent, friendly quality company, don't use Unvented Components.

In reply to Kia, the Terms and conditions are not made clear during any point of the transaction, but are really well hidden within their website. So to help anyone out, here they are....

28.4 This warranty does not cover:

Damage caused by improper installation, misuse or negligence.
Normal wear and tear.
Damage resulting from unauthorised repairs or modifications.
Any indirect, incidental, or consequential losses, including additional costs incurred due to a faulty item.

14 de octubre de 2025
Opinión espontánea
Logotipo de Unvented Components

Respuesta de Unvented Components

Hello Jon,

Thanks for taking the time to leave your feedback and I'm very sorry to hear that you were dissatisfied with your experience , especially as we believed we had resolved the issue swiftly and courteously at the time.

We were, of course, concerned to hear that one of the thermostats supplied was faulty, and we acted immediately to send out a replacement as soon as the issue was brought to our attention. We’re glad this reached you promptly and hope it resolved the functionality concerns.

Regarding your request for a goodwill gesture, I understand your frustration, and I’d like to assure you this decision wasn’t made out of unwillingness to help. As clearly stated in our Terms & Conditions — which are available at the point of purchase — we are not liable for any additional costs incurred as a result of product faults. This is standard practice in our industry, but we do always aim to handle such situations fairly and with transparency.

What has surprised and disappointed us however, is the wording of your review prior to your edited version. We've made every effort to communicate politely and professionally throughout our correspondence with you. While we fully respect your right to share your experience, we were taken aback by the offensive language used, which we feel is unfair and uncalled for.

If there's anything further we can do to clarify our position or assist you with the replacement item, we're happy to help - but we would appreciate the same courtesy and respect in return that we strive to provide to all our customers.

Kind regards,

Nia

Operations Manager

Valorada con 5 estrellas sobre 5

Great service

Great service , and price is generally the best. Next day delivery. Good advice from customer service when required. We buy all our unvented spares from this company.

8 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is a very efficient and reliable…

This is a very efficient and reliable company to deal with. I ordered the wrong size vessel, returning was very easy and the money returned into my bank within 3 days. I also ordered the correct size vessel and it came 2 days after ordering. Brilliant, well done to all involved.

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent supplier of plumbing and heating parts

I purchased some boiler components from this site, and found the whole experience very efficient and simple. The parts were competitively priced, arrived quickly and were as described. Overall I am very happy with the service and would recommend them to others.

29 de agosto de 2025
Opinión espontánea

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