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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered an Unvented Cylinder, But delivery due date passed with no cylinder, we contacted unvented and for some reason the 3rd party supplier failed to advise of an extra delivery charge... Ver más

Valorada con 5 estrellas sobre 5

What wonderful people to do business with; everything went so smoothly, from ordering to even returning a zone valve I ordered incorrectly. Overall, I have had a great experience with them.

Valorada con 5 estrellas sobre 5

One of the most consistent online retailers out there, I make business purchases from these guys through Amazon and eBay and am never let down. Fantastic prices, combined with speedy delivery makes... Ver más

Valorada con 5 estrellas sobre 5

Our heating engineer recommended us as we needed a new pressure release valve. It wasn’t a straight replacement as our old one was discontinued. We got great advice, the new valve was dispatched the s... Ver más

Información sobre la empresa

  1. Tienda de insumos para plomería / fontanería

Escrito por la empresa

Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(95)

51 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Service

Product purchased reasonably priced, dispatched and delivered quickly,communication excellent. 5 stars from me

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

What superb service I received from UCE. The lady I spoke to on the phone was both helpful and extremely knowledgeable about the requirements of my Gledhill system. After my independent local plumber established that I had been given a wrong diagnosis of the cause of the dripping by the plumber from the large company that actually installed my system, I was in a bit of a panic as we were going away in 2 days time. I ordered the new valve and the expansion vessel (as suggested by the sales lady) at about 15:30 and I collected the parts from my local Parcelforce depot at 09:30 next morning. My plumber came back and fitted both new parts that afternoon and the dripping is completely cured. All within 24 hours of contacting UCE.
Sadly it is quite rare to find an online company providing such a professional, speedy and good value service.

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently purchased a Joule immersion…

I recently purchased a Joule immersion heater from Unvented Components Europe and was thoroughly impressed. The website was easy to navigate, the product was clearly described, and the checkout process was smooth.

Delivery was prompt and the heater arrived well-packaged and in perfect condition. The quality of the product is excellent—solid, reliable, and easy to install.

Customer service was responsive and knowledgeable, quickly answering a pre-purchase question about compatibility.

Overall, a seamless experience with great value. I wouldn’t hesitate to order from them again.

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I was unsure of which part I needed, so sent a photo by whatsapp and I was sent the link to the replacement part. Very handy service and my order was delivered the next day. Will definitely be using them again

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the part and was given a…

I ordered the part and was given a delivery date, no item delivered and when I checked on it said the item was delayed.I e mailed the company asking when is the item arriving and got no response.
Today I have received a message saying item delivered and it definitely has not been delivered
order number 12-12763-16850.

Further to your recent response, again I have told you that the picture of a delivery made to a house that you sent is not mine. And here I am yet again not getting any further response from you. You have charged me for an item I have not received. Why am I still waiting for you to

7 de marzo de 2025
Opinión espontánea
Logotipo de Unvented Components

Respuesta de Unvented Components

Hi Michael,

Thanks for taking the time to leave your feedback.

Having looked into this in further detail, I can see my colleague Emily had responded to your original message on Friday 7th March. Your next message was received after we'd closed on Friday which we respond to on a Monday morning.

I believe this review may have been left prematurely without fully giving us chance to resolve this for you due to our closure over the weekend.

We have responded to your message this morning and will await your reply.


Kind regards,

Nia

Operations Manager

Valorada con 1 estrellas sobre 5

very very poor service placed order…

very very poor service placed order called them wont pick up phone , waited for my order still insure about the order

20 de diciembre de 2024
Opinión espontánea
Logotipo de Unvented Components

Respuesta de Unvented Components

Hi Sabir,

Thanks for taking the time to leave you review, and I do apologise for the delay in response due to Trust Pilot investigating your review.

As we'd already advised, due to your aggressive telephone manner towards our female staff, we have had to block your number. We have a zero-tolerance policy for aggressive behaviour towards our staff and this was made very clear to you at the time.

In regards to the order in question, Royal Mail have advised this has been delivered on Friday 29th November 2024 and we can provide you with a proof of delivery if required.

I hope this helps clarify the situation.


Kind regards,

Nia

Operations Manager

Valorada con 5 estrellas sobre 5

Always A Great Service.

We've been using Unvented Components for many years, a great fast website, an excellent range of stock that's always available and next day delivery that's never failed me yet!

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have used twice now; would use again too!

Have used twice; delivery was done by Royal Mail not a budget courier - quick and painless. Only minor quibble is p&p. I found the same item cheaper on eBay (from this same place). So maybe potential to align in the future. But otherwise good value, good delivery, easy to use website and incredibly quick - ordered Thursday arrived Saturday. Thank you so much 😀

23 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

Always impressed with such quick delivery. Had to contact their customer service team recently and they have been outstanding. Highly recommended

16 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I ordered the wrong part and had to contact Unvented to rectify. It was such an easy process and the staff were so helpful. Thank you

27 de febrero de 2023
Opinión espontánea

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