I started with UPGUYS in April 2026, (I’m 53yrs old, stopped counting after 30) I did bloodwork showing unusually low levels of testosterone compared to my lifestyle, intense workouts pretty much eve... Ver más
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Consulta las opiniones de los clientes
The clinic tends to just test for certain things but if you bring up concerns they are happy to add a few things to your labs if you need concerns addressed even if they cannot treat them directly. I... Ver más
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I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized ad... Ver más
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J’ai hésité au début car je ne parle pas anglais mais aucun souci il parle la langue de Molière et que dire du service et de la rapidité WoW j’aurai du le faire depuis trop longtemps MERCI UPGUYS
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Información sobre la empresa
Escrito por la empresa
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Información de contacto
224-3989 Henning Drive, V5C 6P8, Burnaby, Canadá
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Excelente
262 opiniones
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Very helpful people
Very helpful people, and this has helped my day to day life immensely!
3 de junio de 2026
Respuesta de UPGUYS
Hi Eden,
Thank you for your kind words. We're delighted to hear that you found our team helpful and that your experience has had such a positive impact on your day-to-day life.
Helping our patients access convenient, supportive care is what motivates us every day, and we're grateful for the trust you've placed in us.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Quick delivery
Quick delivery, quick to respond to questions, and you understand what men need . Changed.my life getting on trt . Got way more energy, sex life is better. Working out again
3 de junio de 2026
Respuesta de UPGUYS
Hi Paul,
Thank you for sharing your experience. We're pleased to hear that you've been happy with our quick delivery, responsive support, and overall care experience.
It's especially rewarding to know that your TRT treatment has helped you feel more energized and supported your overall well-being. We strive to provide accessible, professional men's health care and ongoing support through our Canadian telehealth platform, and we're grateful to be part of your journey.
Thank you for your trust and for taking the time to recommend UPGUYS.
UPGUYS Care Team
Amazing customer engagement
Amazing customer engagement, service and follow up. Informative responses and care and timely appointments and shipments. Super easy to apply work through with benefits and co-ordinated accounts. Highly recommended for anyone looking to change their health for the better
3 de junio de 2026
Respuesta de UPGUYS
Hi Ryan,
Thank you for your thoughtful review and recommendation. We're delighted to hear that our customer service, follow-up care, communication, and timely appointments have made your experience a positive one.
It's especially rewarding to know that you found the process easy to navigate, including benefits coordination and account management. Our goal is to provide a seamless, supportive healthcare experience, and we're grateful that our team was able to deliver that for you.
Thank you for your trust in UPGUYS and for taking the time to share your feedback.
UPGUYS Care Team
Great overall
Overall very thorough, professional and well thought out service. Highly recommended.
3 de junio de 2026
Respuesta de UPGUYS
Hi Jesse,
Thank you for your kind review. We're pleased to hear that you found our service thorough, professional, and well thought out.
Providing a seamless and supportive experience for our patients is always our goal, and we truly appreciate your recommendation and trust in UPGUYS.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Easy process and communications and…
Easy process and communications and deliveries have always been very quick.
3 de junio de 2026
Respuesta de UPGUYS
Hi Michael,
Thank you for your review. We're glad to hear that you've found the process easy and that our communication and delivery times have consistently met your expectations.
Providing a smooth, reliable experience from consultation through delivery is something we work hard to achieve, and we appreciate your trust in UPGUYS.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Smooth and easy process
Smooth and easy process. Concerns acknowledged and listened to. Prompt service. Excellent service!
3 de junio de 2026
Respuesta de UPGUYS
Hi Adam,
Thank you for your kind review. We're delighted to hear that you found the process smooth and easy, and that you felt your concerns were acknowledged and listened to throughout your experience.
Providing attentive, patient-focused care along with prompt and reliable service is something we strive for every day. We truly appreciate your feedback and your trust in UPGUYS.
UPGUYS Care Team
They are simply the best
They are simply the best. Extremely easy communication, confidentiality, supportive and no BS. Highly recommended.
3 de junio de 2026
Respuesta de UPGUYS
Hi Stefan,
Thank you for the fantastic review. We're honoured by your kind words and thrilled to hear that you found our communication easy, our process confidential, and our team supportive throughout your experience.
Providing straightforward, professional care with respect for our patients' privacy is a core part of what we do, so it's wonderful to know that stood out to you.
We truly appreciate your recommendation and your trust in UPGUYS.
UPGUYS Care Team
Easy to get blood test
Easy to get blood test, quick results, quick phone consultation with doctor and pharmacist, and within a week your test is in your mail box.
Injections are easy after the first couple
I have had good results
3 de junio de 2026
Respuesta de UPGUYS
Hi Peter,
Thank you for sharing your experience. We're glad to hear that you found the process straightforward, from getting your blood work completed to receiving your results, consultations, and treatment in a timely manner.
It's great to know that the support from our healthcare team helped make the process easy to navigate and that you've been pleased with your results. Providing convenient, professional men's health care through a seamless telehealth experience is what we strive for every day.
We appreciate your trust in UPGUYS and thank you for taking the time to leave a review.
UPGUYS Care Team
Amazing service and great communication…
Amazing service and great communication with the staff.
Delivery always on time.
Also very discreet..
3 de junio de 2026
Respuesta de UPGUYS
Hi Eric,
Thank you for your kind review. We're delighted to hear that you've had a positive experience with our team, from the communication and support to the reliable delivery of your orders.
We're especially pleased that you appreciate the discretion and professionalism we strive to provide for every patient. Creating a convenient, confidential, and seamless experience is a top priority for us.
Thank you for your trust and support. We truly appreciate you taking the time to share your feedback.
UPGUYS Care Team
The UPGuys Service is Top Shelve
The UPGuys service is very professionally run. The products are effective and reasonably priced. They have medical doctors to help assist and monitor your progress. They are very responsive to text messages.
3 de junio de 2026
Respuesta de UPGUYS
Hi Daniel,
Thank you for your thoughtful review. We're pleased to hear that you've found our service professional, responsive, and supportive throughout your experience.
It's great to know that you value the accessibility of our healthcare team, including the ongoing guidance and monitoring provided by our medical professionals. We work hard to make quality men's health care convenient, affordable, and easy to access through our Canadian telehealth platform.
We truly appreciate your trust in UPGUYS and thank you for taking the time to share your feedback.
UPGUYS Care Team
Excellent service
Très bon soutien, réponse très vite, analyse rapide et bonne communication bien expliqué. On ce sent en confiance et entre de bonne main avec UPGUYS
14 de mayo de 2026
Respuesta de UPGUYS
Hi Sebastien,
Merci beaucoup pour votre commentaire. Nous sommes ravis d'apprendre que vous avez apprécié la rapidité de nos réponses, la qualité du soutien offert ainsi que la clarté de nos explications tout au long du processus.
Savoir que vous vous êtes senti en confiance et bien accompagné par notre équipe est particulièrement important pour nous. Offrir une expérience professionnelle, accessible et rassurante est au cœur de notre mission.
Merci de votre confiance et d'avoir pris le temps de partager votre expérience avec UPGUYS.
UPGUYS Care Team
Friendly informative and professional…
Friendly informative and professional service. Quick responses and great pricing. Why would anyone not use UPGUYS!
3 de junio de 2026
Respuesta de UPGUYS
Hi Tom,
Thank you for the wonderful review. We're delighted to hear that you found our service friendly, informative, and professional, and that our quick responses and pricing stood out to you.
Your enthusiasm and recommendation mean a great deal to our team. We work hard to provide a seamless, supportive experience for every patient, and we're grateful for your trust in UPGUYS.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
Epicly Kool, and discreet....
Was a very discreet, and very helpful. Plus the cost isnt too much.
3 de junio de 2026
Respuesta de UPGUYS
Hi Crypto Mike,
Thank you for your review. We're glad to hear that you found the experience discreet, helpful, and affordable.
Providing convenient, confidential care with straightforward support is something we take pride in, so it's great to know that stood out to you. We truly appreciate your feedback and your trust in UPGUYS.
UPGUYS Care Team
The service was very nice
The service was very nice, doctor explain everything, give me blood work for the next day. And next week I already have my package at my door. Thank you! Now I’m feeling like I’m 20 yers old again!
3 de junio de 2026
Respuesta de UPGUYS
Hi Mykyta,
Thank you for sharing your experience. We're delighted to hear that the process was smooth and efficient, from your consultation and blood work to receiving your package so quickly.
It's great to know that you felt well informed throughout the process and that our team took the time to explain everything clearly. Providing convenient, professional care with timely follow-up is something we strive for every day.
We truly appreciate your kind words and your trust in UPGUYS. Thank you for taking the time to leave a review.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Gareth,
Thank you for taking the time to leave a review. We're glad to hear that your experience has been positive so far and that our team has been helpful throughout the process.
We understand it's still early days, and we're committed to continuing to provide the support, guidance, and care you need along the way. We appreciate your trust in UPGUYS and look forward to being part of your journey.
UPGUYS Care Team
Well guys if you find my review please…
Well guys if you find my review please take the time to read it. I’m just a regular guy I believe there are some things that qualify as quality of life. Good, food, good mental health and of course good sex. I’ve been taking the little blue pill for a bit now, and I used to be a gym guy, and MMA. Now when your T is down so is your energy so is your sex drive. There is a difference between desire and just being hard. When your T is up to a healthy range you get your quality back. In the matrix the blue pill keeps you in a state of false reality but when the red pill was taken, it was the awakening to the truth at UP guys it’s the real deal! I was nervous at first but this site is real ? Is it safe to put my credit card info? Yes it is 100% legit . Once I got over the hump of those things. I was sent for blood work. Got my results back and the doctor called me the next day to discuss the steps in starting my treatment. Everything was made easy. Within a few days I had my medicine that arrived in a kit. I was also given instructions on how and when to take my doses. There is no guess work. Best part was I submitted it to my insurance and was approved. Now I’m back
3 de junio de 2026
Respuesta de UPGUYS
Hi Sean,
Thank you for taking the time to share such a detailed account of your experience. We understand that starting TRT can feel like a big decision, especially when you're exploring a new healthcare provider, so we're pleased to hear that our team was able to make the process feel straightforward, transparent, and comfortable from the very beginning.
It's great to know that the blood work, physician consultation, treatment plan, and delivery process all met your expectations. We work hard to provide a seamless TRT treatment experience through our licensed Canadian telehealth platform, with clear guidance and ongoing support every step of the way.
We're also glad to hear that the insurance submission process went smoothly and that you felt confident and informed throughout your journey. Thank you for trusting UPGUYS with your men's health care and for sharing your experience with others who may be considering testosterone replacement therapy.
We truly appreciate your support.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Eric,
Thank you for your kind review. We're pleased to hear that you found our service efficient, courteous, and personalized.
Providing attentive, patient-focused care while making the process as smooth and convenient as possible is what we strive for every day. We truly appreciate your feedback and your trust in UPGUYS.
UPGUYS Care Team
UPGUYS has an uncomplicated system that…
UPGUYS has an uncomplicated system that allows easy access to their helpful products.
I can’t say enough positive things about them as a company.
3 de junio de 2026
Respuesta de UPGUYS
Hi Mike,
Thank you for your wonderful review. We're delighted to hear that you found our system simple and easy to use, and that accessing the products you need has been a smooth experience.
Your kind words about our company mean a great deal to us. We work hard to provide a convenient, supportive, and professional experience for every patient, and we're grateful for your trust and continued support.
Thank you for taking the time to share your feedback.
UPGUYS Care Team
I love using upguys!
I love using upguys!
They are quick, professional, and discreet.
They have great products and advice, and there is always someone to help you make the right decision.
I would definitely recommend using them!
3 de junio de 2026
Respuesta de UPGUYS
Hi Matthew,
Thank you for the fantastic review. We're thrilled to hear that you've had such a positive experience with UPGUYS and that you appreciate our quick service, professionalism, and discretion.
It's great to know that our products, guidance, and support have helped you feel confident in your decisions. Providing accessible, patient-focused care and responsive support is always our goal.
We truly appreciate your recommendation and your trust in UPGUYS.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Matthew,
Thank you for your great review. We're delighted to hear that you found the experience fast, affordable, and easy to navigate, and that our team was readily available when you needed us.
Knowing that you have zero regrets means a lot to us. We truly appreciate your trust and thank you for taking the time to share your feedback.
UPGUYS Care Team
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