UPLIFT Desk Opiniones 231

I had an amazing customer service experience with UPLIFT Desk! My brand new chair arrived with a minor fabric issue on the cushion. I reached out via live chat and was connected with Luca Marzari. Luca was incredibly efficient, responsive, and professional. Since individual parts weren't available, he immediately arranged a full replacement chair for me without any hassle. Exceptional company and top-notch support from Luca! Highly recommended!

There was an internal issue with confirmation of my ordering process. A quick chat with Kelvin and Bruce and they resolved it quickly while keeping the lines of communication open so that I could monitor the process. Thanks Kelvin and Bruce, If I could give more than 5 stars - you'd deserve it.

had a small change to an existing order with Uplift which had not shipped yet. Bruce promptly hopped on the chat and helped resolve my changes quickly and with the utmost care and accuracy. A welcome surprise of excellent customer care. Great job!

Huge thanks to Bruce at UPLIFT Desk for the outstanding customer service. He was responsive, helpful, and made the replacement process for a damaged desktop incredibly easy. Really appreciate how smoothly everything was handled. Looking forward to enjoying my new setup!

Their sales support is Austin Awesome. Thanks Luca for patience and expertise!

Great experience. I had placed an order but found that the order I placed was on back ordered twice. After calling and speaking to Erica Henderson she was able to swap the desktop for an upgrade and provided a discount due to the delays. I was frustrated with the delay at first but she made it worth it and it shows how this company treats people. Will definitely recommend to my peers.

Joseph Escalante was super helpful, he was understanding and went above and beyond to not only check into my issue but solve it completely! Thank you for the time and effort you put into this Joseph!

Great desk, the desk and the treadmill I brought with it has improved my health immensely.

I would like to thanks Jose for helping me with resolving an issue with a foot hammock being shipped mistakenly with eye plates instead of Anchor Plates. I look forward to keeping the desk for the next decade or more!

My desk received damage during transit. Erica did a great job helping to handle my issue.

Uplift Desk Customer Success Team Lead Luca Marzari is truly exceptional. I placed an order over the weekend, and he went above and beyond to help me make custom changes. His flexible, nimble, and positive approach genuinely made my day. Uplift Desk is very fortunate to have someone like Luca, and I’m so happy to be a loyal customer of Uplift Desk. I am very grateful! Thank you.

Sean A., our sales rep, was incredibly helpful, walking us through all of the available options, and making sure that we were getting the best possible set-up for our needs. I highly recommend Uplift, and I highly recommend Sean A. for his excellent customer service

I ordered a v3 standing desk through Jose, and it was a fantastic experience. He took good care of my requests, and I would highly recommend starting your order with him to get the best deals and customer service. Thank you Jose!

Erica was very helpful! The desk is very high quality and impressive.

I ordered the four leg Parsons Desk and I couldn't be more disappointed. First of all, they are recycling the desk tops from the two leg desks, such that none of the holes align with the four leg frame. As a result, they just insert a piece of paper with a DRILL BIT so that you can drill your own holes in the desk top and assemble it yourself. To further patronize you, they'll email you "5 minute assembly" videos, which is for a different desk. The Parsons Desk will take a minimum of 3 hours to assemble, and you must have a drill. To make matters worse, one of the legs was defective and wouldn't slide smoothly into the frame. As a result, the parts are not flush, and it looks like I bought my desk from an open box sale. The support team has been friendly, but has offered insufficient solutions, and taken no accountability for the obvious shortcuts and lazy marketing of this product. I forgot to add that they upsell you on accessories that DO NOT FIT the parsons desk as well.

I've ordered from UPLIFT multiple times over the years, and it's been a five-star experience every single time. The products hold up, and the service consistently outperforms the rest of the category.
This latest order was no exception, and Luca Marzari deserves the credit. I needed a non-standard configuration that didn't fit the online configurator, so I called in. Luca handled the whole thing cleanly: first quote, then a fast revised quote after my amendments. He went out of his way to reinstate an expired store credit and add a small coupon on top of the active promo. Every detail was right on the first PDF, and payment was frictionless. If you need anything off-menu from UPLIFT, ask for Luca.

WE got the wrong item delivered and UPLIFT sent the correct item out within 24 hours. Shout out to Jose Escobar. Excellent customer service.

My uplift desk is awesome. I recently had two issues with my legs. Sean A and Rachel L on the customer service team were incredible. They got me replacements parts quickly under warranty and they very communicative through. Highly recommend this desk as a product and the team behind it,

Kelvin is the best!
I purchased my UPLIFT Desk back in 2019, it has a warranty, but close to a decade later I needed some replacement screws and rubber stoppers for an older version frame. Kelvin put in a request to the warehouse and made it happen.
Never have I felt more taken care of by an organization I purchased something from.
No regrets for this purchase even after all of these years.

I purchased a desk which was damaged during shipment. Uplift's customer service was excellent. Jose was very prompt in communicating with me, letting me know my options and took care of the issue. I wouldn't hesitate to purchase from them again based on this experience.