UPLIFT Desk Opiniones 231

Jose was very friendly and helped me get my desk moving again!

Kelvin Bui provided excelent service, quick to respond to an inquiry and add promotional coupon to our purchase. We are so pleased with a previous purchase of the Uplift office chair that we are purchasing a second one!

Jose was very efficient and communicative. Called about a crack on my standing desk tabletop and they processed my warranty and shipped a new one free of charge within a few hours!

Jose Escobar was very helpful with getting me a replacement for a damaged cable on my motor. Quick, knowledgeable, and professional.

My wife and I were looking at buying a V3 standing desk for a home office and we had a few questions. The customer service representative, Jose Escobar, was possibly the most knowledgeable and helpful person I have ever spoken to, at any company. He answered all of our questions thoroughly and offered other helpful advice beyond what we asked. We are definitely completing the purchase of the desk! Highly recommend this company!!

Jose made it simple, pleasant, and efficient. He was patient and i was able to order exactly what I needed. Thank you!

I order the desk and it arrived very quickly despite a backordered part, on review of the components I noticed some damage and a manufacturing issue. Jose Escobar from their support team quickly made it right and has a replacement component already on its way. I've never experienced such fantastic customer service. At every turn I've been impressed with their support team. Hit them up at hello(atsign)upliftdesk.com they will definitely make for a great customer experience.

I had a great experience working with Jose Escobar. My desk had been delayed 3 times so I decided to place an entirely new order and needed to be refunded for my original order. Jose was very professional, knowledgeable and gave excellent customer service

Jose Escobar was so helpful, professional, and friendly! He perfectly resolved my issue and went above and beyond to ensure I received excellent customer service. Uplift desk makes amazing products, and I now know that they are also backed by spectacular customer service. I will be a customer for life.

Jose was very easy to work with and walked me through the purchasing process so I could get the custom desk I wanted. The site was already very informative so this made the experience even better. Very seamless purchasing experience so I'm excited to get my new setup soon!

About a month ago, I moved into a new studio where the previous tenant had left behind a standing desk I thought was broken. I figured I needed a new control box, so I reached out to UPLIFT and got connected with Kelvin Bui. He helped me troubleshoot it, and it turned out to be something simple, just the power cable.

I’d never had a standing desk before, so he walked me through how everything works and even pointed out features I didn’t know about, like extending the frame or swapping out the desktop. That alone was super helpful.

I called back again today because I wanted to upgrade the desktop from 48" to 60". Kelvin helped break down the different wood options, how they’re made and finished, and even sent photos of samples so I could actually see what they look like.

I ended up going with a 60" x 30" acacia butcher block, and I’m really looking forward to it. The extra space and the wood finish are going to fit my studio perfectly. Overall, just a really solid experience.

From getting a fair quote, to confirming payment, to accessing shipping info, Jose was in frequent contact and got everything ironed out within the span of a few hours.

Jose was awesome! I called him and asked him about a warranty claim, he gave me exactly what to do and within a couple of days I had a positive result and my chair will be fixed. Hats off to him and also to Steelcase. I will buy only that brand due to the support.

I purchased my Uplift desk 5 years ago and this week, I had an issue that required me to call your support team for assistance. Kelvin Bui went above and beyond with his support and assistance! He is extremely knowledgeable, patient, is an excellent communicator as he walked me through multiple trouble shooting attempts to fix my issue (texts, instructions, pictures) and he was able to identify my issue with confidence. He really understands what customer support means and he represents your company well. Thanks for a great experience Kelvin. I will continue to recommend Uplift desks not just because you have great products but because you stand behind them in a way that so many other companies today do not. Kudos to Kelvin on a job well-done!

Their warranty form didn't work so I emailed them directly close to end of business on a Friday and Jose E. emailed me back in less than 24 hours, on a Saturday no less. My Steelcase Gesture seat has started to crack 9 years after purchase. I had a few rounds of follow ups for required photos of the manufacturer's label and progress reports and we were done.

The warranty replacement was already approved on Tuesday. Jose made everything quick and painless; they were courteous, respectful, and attentive. I even asked about purchasing a stool conversion for my chair and he was kind enough to pass that along. I was informed that it would void the warranty on that part, though, so I declined.

All-in-all a great experience. I'd recommend them with confidence to anyone with a home office in need of equipment.

I have yet to receive my desk, but had to make a change to my order after placing it. Jose was able to help me resolved the issue quickly!

I purchased a standing desk with four legs for over $1,000. The desk arrived with both cable management holes covered by the leg assemblies and the cable management tray doesn't fit due to the under-desk frame. Two first design flaws affecting usability. Customer service never admitted fault and offered me a $50 gift card then offered to sell me a bigger desk top. Overall, a terrible experience. I really expected more from a company selling such a pricey product. They basically told me to deal with it and never tried to help.

The experience with them has generally been fine. Their desks are great, though pricy. Their accessories are also pricy, but much less amazing.

My main issue with them is I've reviewed items and the reviews don't show up on their website. Absolutely shady behavior and immediate red flag with any company.

Customer service is abysmal. It took them days to respond. They refused to exchange a desktop because there was no original packaging and offered no alternative. The quality is not worth the price tag.

I had a motor on one of the desk legs stop working. The exact reason I purchased an Uplift desk was the generous warranty. Jose, the customer service rep, guided me through the entire process promptly and efficiently. He made the need for warranty service much less frustrating.