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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hi second time I’ve ordered windows both times windows did not fit flush especially this time , transit rear windows were about 1 inch out at the top when when the glass was flush . The response was p... Ver más

Valorada con 5 estrellas sobre 5

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Ver más

Valorada con 5 estrellas sobre 5

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... Ver más

Valorada con 5 estrellas sobre 5

Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... Ver más

Información sobre la empresa

  1. Taller de reparación de automóviles

Escrito por la empresa

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Información de contacto

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Reino Unido

  • vanpimps.co.uk

3,6

Medio

TrustScore: 3.5 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

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3,6

Todas las opiniones

(321)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great quick service

Great quick service. Also had a problem with item delivered but sent out new one express delivery. Can’t fault them x

1 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant as always

Brilliant as always
Quick, efficient and quality always to a high standard.
Staff friendly and very helpful from sales to Marketing through to the warehouse.
Always will
Use local where possible and will continue to use these guys for my van conversions.

22 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product. The seat covers have given our van a wonderful new lease of life. Great quality. Super delivery time and excellent video to support putting the covers on which was really helpful.

23 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered windows for my Renault traffic

Ordered windows for my Renault traffic, came 3 days later which I thought was excellent service, had an issue with opening catch on one window so spoke to caitlin and the issue was resolved with no issues at all, 100% will be back to vanpimps, thank you caitlin

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best service

Everything that was ordered has turned up in great quality products, products was as described overall brilliant service start to finish will be ordering again from here. Thanks R

13 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased windows on the advice of van…do not purchase goods ...

Purchased windows on the advice of van pimps staff via telephone. Within 1 hour of placing our order we called to inform staff it may be incorrect, to late already dispatched, don't worry postage is not much just return it back!!!. Well not cheap to return back over 300.00 and when called van pimps told sorry not our problem. I now have to travel 4 hours to return in person and I will be leaving this many more reviews so this does not happen to other customers! Won't be using or recommending van pimps again. Thanks for taking my money then treating me the way you gave surprised you have any customers left.

14 de agosto de 2024
Opinión espontánea
Logotipo de VanPimps

Respuesta de VanPimps

Hello,

We do apologise you feel this way. We have looked into this and can see your initial call took place at 12:06:40 PM. This call was to place your order where you had advised our sales staff you had a Medium Wheelbase 2014 Mercedes Sprinter. The full window package had been ordered correctly based off of the information that had been provided by yourself.

You had then called back at 3:19:42 PM, which was 3 hours later, contradicting the one hour you have stated in this review. We always aim to dispatch our customers orders as quickly as possible and therefore your order had been picked, packed and loaded on our usual 3pm collection from Fedex. Had the windows not left us we would have of course withdrawn your shipment, however, once they leave our doors we have very little power over this.

Unfortunately, as the windows were ordered in error by yourselves, we are not responsible or insured to collect the goods from your address. We more than understand the cost of shipping glass, hence, our sales staff had advised a comparison website that has been used by many of our other customers to find a competitive return shipping cost.

With this being said, we would appreciate if you could reconsider your review as we feel this is a misleading representation of our company who have done everything to help with a resolution for your issue.

Kind Regards,
VanPimps Management.

Valorada con 5 estrellas sobre 5

Leather seat covers

Very good quality item (van seat covers) very well made and massively improved look of interior as well as protecting factory covers. Came well package with all you need to complete a professional look to a diy job

10 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Steps you cant step on

Ordered Fox running board steps. Once fitted I noticed they were really weak and thought it may be due to missing or incorrect parts.
Called them sent videos and pictures and was told they are not for stepping on just style.
I questioned this as in the description they are described as SUPER TOUGH AND STRONG.
More videos sent and told they would look into it...every time you call the person you spoke to is out the office or off today so try and resolve it with the next person and again "sorry their not in the office today" and round and round you go.
They agreed that there was a fault but told me they have sold allot of these and had no problems before so wont be doing anything to help.
No offer for advice, help or even an apology just ignored. I now have 2 steps on my van that bend an wobble even with kids stepping on them.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and great product

Super fast ordering system easy pick up from warehouse friendly staff upon collection.
Great product and simple to fit looks the part and does what it's supposed to do.
Beautiful reception with a selection of stock items I could have spent a fortune.
Will recommend anyone to visit if they can,will be definitely using them again for my next product.

1 de julio de 2024
Opinión espontánea

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