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VanPimps Opiniones 

321
•
TrustScore: 3.5 sobre 5

3,6

Taller de reparación de automóviles
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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Hi second time I’ve ordered windows both times windows did not fit flush especially this time , transit rear windows were about 1 inch out at the top when when the glass was flush . The response was p... Ver más

Valorada con 5 estrellas sobre 5

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Ver más

Valorada con 5 estrellas sobre 5

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... Ver más

Valorada con 5 estrellas sobre 5

Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... Ver más

Información sobre la empresa

  1. Taller de reparación de automóviles

Escrito por la empresa

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire

Información de contacto

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Reino Unido

  • vanpimps.co.uk

3,6

Medio

TrustScore: 3.5 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

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3,6

Todas las opiniones

(321)

18 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

IT'S ALL MY FAULT APPARENTLY!

First you sent me and damaged window, you did exchange it. so whats my problem? they are the wrong windows which is my fault apparently. Then you respond to my google feed back looking like you going to put things right, to then tell me on the phone its all my fault and you won't replace the wrong windows you sent me, even after I offer to pay any cost.

3 de abril de 2024
Opinión espontánea
Logotipo de VanPimps

Respuesta de VanPimps

Hello,

We do apologise you feel this way. I have looked into this and can see your original order was placed on the 23rd October 2023. This was delivered to yourself on the 25th October 2023. You had then contacted us on the 1st November 2023 to advise of the broken window. This was set up to be replaced and the replacement window was received 7th November 2023.

You had then contacted us March 2024 regarding a new issue with these windows. As you had said we had sent the incorrect windows in your review, you were asked to send in images of the yellow labels on the windows received. This was looked into and you had been sent the correct windows to what was ordered by yourself. Unfortunately if these were incorrect for your van it is down to yourself ordering the incorrect window. We do ask customers to check their orders within two days of receiving them to ensure there are no brakes or issues. Customers are also given a 30 day return period from receiving their items to return them. Due to the time passed, as per our terms and conditions, you were out of our returns period.

We do apologise for any inconvenience.

VanPimps.

Valorada con 2 estrellas sobre 5

Disappointed

Front splitter is flimsy
Rear barn door spoiler is poorly painted
No instructions / guidelines for fitment either
Overall 5/10

21 de marzo de 2024
Opinión espontánea
Logotipo de VanPimps

Respuesta de VanPimps

Hello,

We do apologise you feel this way. If you are not happy with the item received you can of course return this to ourselves by filling in our returns form, which I have attached below.
https://www.vanpimps.co.uk/returns-authorisation-form/

With regards to fitting, I can see that you had contacted ourselves on Wednesday 20th March. You were set up with a support ticket straight away in our system and fitting guidance was sent straight across to yourself via email.

We apologise for any inconvenience caused.

VanPimps.

Valorada con 5 estrellas sobre 5

instant face lift

Couldn't belive how fast product arrived amd when it did uffty is amazing gave interior a fresh look looks ten years younger

1 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent products

Excellent products , absolutely great customer care , everything you need from a supplier, I will definitely be buying from then again

2 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Front Splitter

Ordered front splitter for my Transit Custom and was really impressed with the quality, a little fiddly to fit but that’s probably just me.

10 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Look great should have instruction video …

The seat covers look very smart,durable and top quality. They are expensive but worth every penny. Difficult to fit with no instructions, I googled the covers and a private buyer did a video on the best way to fit which was great, it's a pity that Vanpimps haven't done there own instruction video

3 de febrero de 2024
Opinión espontánea

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