dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Edited** Since placing this review i had a phone call from the company who were happy to exchange the faulty vapes. Customer service, although a little slow to respond, was good and the issue w... Ver más
La empresa ha respondido
Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usua... Ver más
La empresa ha respondido
I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical d... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de vaporizadores
- también en la categoría
- Mercado online
- Tabaquería
- Tienda de baterías
- Tienda de cigarrillos electrónicos
Escrito por la empresa
Vape fast UK’s largest online vape eliquid store and supplier of disposables devices, vape kits, vape pods, vape tanks and replacement coils. Our mission is to supply you with the simplest quality e-liquids and vape hardware at the simplest possible prices. OUR STORY Vape Fast opened Vape Superstore’s doors (online and in Manchester) back in 2016. Originally created to be a specialist vape shop that brought legitimate product choices and better quality to vapers, we’ve since expanded to supply the foremost comprehensive range of products within the UK. By trading online and on the main street our aim was to be an accessible resource for people that wish to try before they buy also as catering to those too far to go to a store . Since then, Vape Superstore has grown considerably. In 2018 we also released our first e-liquid range, exclusive to our stores and website
Información de contacto
17 THE ROCK , bl9 0jp, bury, Reino Unido
- 744 842 3393
- help@vapefast.co.uk
- vapefast.co.uk
3,6
Medio
145 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great products and quick delivery
28 de agosto de 2022
Respuesta de vapefast.co.uk
Thank you for leaving us review.
We are happy to know that you like your items and you have them on time.
Sincerely
I've used vape fast for a while now and…
I've used vape fast for a while now and they are great. Fast delivery and engage well to ensure I get exactly what I'm after.
27 de agosto de 2022
Respuesta de vapefast.co.uk
Thank you for leaving us review.
We are happy to know that you always find what you are after.
Sincerely
Respuesta de vapefast.co.uk
Thank you for leaving us review.
We are happy to know that you are satisfied with our services.
Sincerely
Cheated shipment
I would like to change my opinion but I can not because when I did not hold my parcel it turned out that she was lost. You sent me a second order and it took 4 days, but the device had a burned heater and a defect of oily oozing right into my mouth. I am so sorry I lost my time and money. good luck in deceiving people! :(
25 de agosto de 2022
Respuesta de vapefast.co.uk
I am sorry to hear that, as per details there is no such communication about such issue. The items are shipped in brand new and sealed condition. If there was any genuine issue please feel free to write to our team at help@vapefast.co.uk and they will be more than happy to address your concern.
DONT EVEN BOTHER, BECAUSE THEY WONT!
I received a faulty item and spent a week trying to contact them through email and phone just to be ignored, when I finally did get through to someone they were just rude to me and refused the refund claiming "the vape is no use to us", like it was ever any use to me either? It's broken.They act like scam artists who once they have the money don't seem to care about sending you something that's even functional. I couldn't be more dissatisfied and disappointed in the product and level of service, I genuinely didn't think online scam companies like this even still existed. Save yourself the trouble and order elsewhere.
*I've Had to edit this because vapefast is now trying to have it removed. Seems to show they know they're in the wrong and want all evidence removed.
20 de agosto de 2022
Respuesta de vapefast.co.uk
Hello,
I am sorry to hear that, if you have order from us kindly share your details or where have you contacted us to check it for you.
Sincerely
Good customer support and very helpful
Good customer support and very helpful. I called the staff to the change my address when my parcel was dispatched and they made sure I get the next day. Best service ever.
14 de agosto de 2022
Opinión espontánea
Respuesta de vapefast.co.uk
Thank you for leaving us review.
We are happy to know that.
Sincerely,
I ordered at 3:55pm and got my order…
I ordered at 3:55pm and got my order next day!
I happen to make a mistake and it was promptly fixed as well.
Highly recommended with huge vape items to chose from specially the disposables flavours.
Spot on! Highly recommended!
14 de agosto de 2022
Opinión espontánea
Respuesta de vapefast.co.uk
Thank you for leaving us review.
We are glad to assist you and we appreciate your recommendation.
Sincerely,
24 hour delivery
24 hour delivery. Fast and responsive. Must try in the UK.
14 de agosto de 2022
Opinión espontánea
Respuesta de vapefast.co.uk
Thank you for leaving us review.
For any query feel free to contact us.
i made an order on this site for the…
i made an order on this site for the first time but somehow my adress got wrong , i reach them and explained what happend, they give me a refound and then i made a new order! i recomend!!!
9 de agosto de 2022
Opinión espontánea
Respuesta de vapefast.co.uk
Thank you for leaving us review. We are glad that our support team promptly addressed your concern.
For any query feel free to contact us.
Amazing service ordered at 5pm…
Amazing service ordered at 5pm delivered next morning
5 de noviembre de 2021
Opinión espontánea
Respuesta de vapefast.co.uk
Thank you for leaving us review.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.