Vario by VELUX Opiniones 

98
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Velux emailed sales order confirmation with delivery date 9 weeks from order. Delivery shared with builder and roof works planned from 9 week date. When I followed up with Velux two weeks before due d... Ver más

Valorada con 5 estrellas sobre 5

Rooflight solutions I was sourcing rooflights for a new extension, and given the hot summer was looking for some that looked good, provided ventilation and also shade. Vario provides all these soluti... Ver más

Valorada con 5 estrellas sobre 5

Install of Vario roof lantern . The best start to end process from a service provider that I have experienced in a long long time . Steve is technically excellent , very personable and had t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Angela & Jason were a pleasure to deal with from start to finish, responding quickly to any query and continually updating us on progress and delivery. The window arrived perfectly and was quickly and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de ventanas
  2. también en la categoría
  3. Ventana de aluminio

Escrito por la empresa

Vario by VELUX is the exciting, fully customisable, made to measure rooflight windows range from The VELUX Group, where you design your perfect bespoke daylight experience.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(98)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really helpful sales team

Haven't received the windows yet but the sales team were really helpful and patient dealing with a complex design that had to match up with doors sizes and colours.

27 de mayo de 2021
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Nic :)

We are truly happy to hear that you are satisfied with our service and hope you are going to love your new bespoke rooflights when they arrive. Thanks for your kind review - it means a lot to us!

Have a great week :)

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Fabulous product, outstanding customer support

The product is amazing and the service is out of this world!
We ordered two rectangular windows (2.5x1m and 2x1m) for a new extension and they are amazing. Crystal clear and seamless.
The two Angelas and Craig were on hand to help guide us through selecting the right product for us and then sorting out the mess after our builders installed them wrong and also broke the upstand. I cannot thank them enough - above and beyond :-)

24 de mayo de 2021
Opinión espontánea
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Hi Bosworth :)

We are beyond grateful for your kind review. It is a joy to hear that you are happy with your new bespoke rooflights and that we provided you with the support needed. Please let us know if you ever need help again!

Have a great week :)

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Excellent product and amazing team

We've installed 4 Vario by Velux roof light over our family room, the light is so bright and two of them can be opened so on hot days the room is fresh. The Velux active integration is amazing, it does everything automatically, when the room is too hot it will open the windows and close it when the temperature is under the limits defined by you. The selling team was so helpful and friendly, same as the support and the installers. We are going to change the windows in our loft and they will me Vario by Velux.

19 de abril de 2021
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Sebastian :)

Thank you so much for the kind review - it means a lot to us. We are glad to hear that you are enjoying our Smart Home system and got the support you needed.

Have a great week!

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Tears of joy seeing our roof light installed

We've installed a 2.5x1m Vario by Velux roof light over our landing/stairs and it lets in so much light to what was quite a dark space. It's incredible walking up the stairs and seeing the sky. When I first saw it I actually cried I was so happy with it, the installers didn't know what was going on! 😂I absolutely love it.

29 de marzo de 2021
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Jasmin :)

We are truly happy to hear that you are satisfied with your new bespoke rooflight. Thank you so much for the kind review - we really appreciate it.

Have a great week!

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

great service and product

great service from point of enquiry and support when installing, we will be ordering another various window on our next project

17 de marzo de 2021
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Respuesta de Vario by VELUX

Hi Robert :)

Thank you for the kind words - it means a lot to us! We are truly happy that you are pleased with our service and product.

Have a great week!

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5
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Respuesta de Vario by VELUX

Hi Gareth :)

Thank you for your kind words. We truly appreciate you for taking the time to share your experience with our support team.

Have a lovely day!

All the best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Absolutely incredible service from…

Absolutely incredible service from beginning to end. Would recommend Vario by Velux everytime.

31 de enero de 2021
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Anna :)

We are genuinly happy that you had a great experience and are satisfied with our service - it means a lot to us. Thanks!

Have a lovely day.

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

M-ROCK LTD

M-ROCK LTD
We installed 3 1400x1400 Wahkon skylights in one of our projects and they are fantastic
Highly recommend
Dan

27 de enero de 2021
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Respuesta de Vario by VELUX

Hi Daniel :)

What a lovely review, we are truly happy to hear that you like our products and that the installation went well! We really appreciate your kind words.

Have a great week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great product and easy to install

Great product and easy to install, if not (reassuringly) heavy! My builders commented that they're the best roof lights they have seen / worked with.

27 de enero de 2021
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Respuesta de Vario by VELUX

Hello Jon :)

Thank you for your kind review. We truly appreciate you for taking the time to share your experience with our product.

Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Outstanding product, outstanding service

Outstanding product, outstanding customer service. We ordered 2 bespoke flat roof windows using the website. The website was very easy to use and helped us decide on the best solution for our needs. I had a couple of technical questions that were very quickly answered via the web chat service and my order was all then confirmed the next day over the phone by the customer service team to make sure everything was spot on before being placed. Everyone I dealt with was super helpful. Delivery estimate was very accurate and delivery day process very simple. The windows themselves are amazing a truly high quality product that has transformed our home. If you are buying windows for a flat roof, go for velux, you won’t regret it.

24 de diciembre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Sara :)

We’re so happy that you’re pleased and we really appreciate your kind review.

Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great Service and help when ordering…

Great Service and help when ordering and on time delivery. The product is excellent and gives amazing light from the roof.
thanks
Mathew

21 de diciembre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Mathew :)

Thank you for the nice words. It truly means a lot to us that you had a great experience and are happy about your new rooflights.

Have a great week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. Received our beautiful skylight ahead of schedule and delivered on-site. They were great to deal with from start to finish. 5 stars

7 de diciembre de 2020
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Respuesta de Vario by VELUX

Hi :)

We are really happy that you had a great experience and are satisfied with your new skylights. Thank you for the kind words.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Excellent service from the Vario Velux team

Angela & Jason were a pleasure to deal with from start to finish, responding quickly to any query and continually updating us on progress and delivery. The window arrived perfectly and was quickly and easily fitted by our builders. The window itself is a very well made product, lets in a huge amount of light and in our opinion looks fantastic. Very happy and would highly recommend.

26 de noviembre de 2020
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Respuesta de Vario by VELUX

Hi C Merrick :)

We're so glad that you had a great experience and are happy about your new rooflight! Thank you for your kind words. It means a lot to us.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Almost 100% excellent...

Good phone support throughout and delighted with the quality of the product. The delivery was the only failing, as the carrier cancelled an agreed date without notifying me (the custom rooflights were very large and needed a non-standard delivery lorry, I was told). I was left to push for clarity about the delivery time even on the day.
But I would use Vario again for sure.

26 de noviembre de 2020
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Respuesta de Vario by VELUX

Hello Anthony :)

Thank you so much for your feedback. We really appreciate it!

Have a wonderful week.

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great service!!!!!!!!

I had a Velux window fitted in my bathroom five years ago, a couple of weeks ago the handle broke as I opened it. I took the serial number down and contacted the company to see if replacement parts were available. I received a call back telling me that spares were available and would be dispatched free of charge. Instructions were sent via email and a hard copy in the box. An exact match and easy to fit only took 10 minutes! Great service, what can you get with a ten year guarantee!

9 de noviembre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Graham :)

Thank you so much for your nice review. It means a lot to us.

Enjoy your new handle!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Excellent service and helpful personnel.

We needed to replace the Velux window in our kitchen extension, we did not know how long it had been installed. Telephoned and spoke with Scott, we identified the model we needed plus it is now double glazed, paid over the telephone and it was in our possession 48 hours later. It has been fitted and we keep checking as it is so bright at that end of the kitchen in case we have left the lights. Excellent company and service.

21 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Colin :)

We’re so happy that you had a great experience and we really appreciate your kind review.

Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

GREAT CUSTOMER SERVICE TEAM AND TALKED…

GREAT CUSTOMER SERVICE TEAM AND TALKED ME THROUGH EVERYTHIING PERFECTLY. CUSTOMER HAPPY AND LOOK GREAT IN SITU.

14 de octubre de 2020
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Respuesta de Vario by VELUX

Hi Alice :)

Thank you so much for your kind words. So happy you had a nice experience.

Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

A very satisfied customer

I ordered a 2x1 roof window this summer - delivery was as flexible as I needed it to be and the installed product is just wonderful, I love it! It is so much better quality than alternatives I've seen and it transforms the room. Vario's customer services team were responsive and a pleasure to deal with from start to finish, nothing was too much trouble.

8 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Cathryn 😊

Thank you so much for your nice words, we couldn't be more grateful for your review.

Have a really nice day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Very efficient and will answer questions

Very efficient and kept in touch throughout the ordering process. There was always someone there to answer any questions.

7 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello 😊

Thank you so much for taking the time to write us a review. We really appreciate it!

Have a wonderful week!

Best,
Vario by VELUX

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