Vario by VELUX Opiniones 

98
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Velux emailed sales order confirmation with delivery date 9 weeks from order. Delivery shared with builder and roof works planned from 9 week date. When I followed up with Velux two weeks before due d... Ver más

Valorada con 5 estrellas sobre 5

Rooflight solutions I was sourcing rooflights for a new extension, and given the hot summer was looking for some that looked good, provided ventilation and also shade. Vario provides all these soluti... Ver más

Valorada con 5 estrellas sobre 5

Install of Vario roof lantern . The best start to end process from a service provider that I have experienced in a long long time . Steve is technically excellent , very personable and had t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Angela & Jason were a pleasure to deal with from start to finish, responding quickly to any query and continually updating us on progress and delivery. The window arrived perfectly and was quickly and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de ventanas
  2. también en la categoría
  3. Ventana de aluminio

Escrito por la empresa

Vario by VELUX is the exciting, fully customisable, made to measure rooflight windows range from The VELUX Group, where you design your perfect bespoke daylight experience.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(98)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product

Great product
Delivered on time
Really friendly customer service and technical staff

6 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Ian 😊

Thank you so much for your kind feedback. It means a lot to us.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

We are very pleased with our Vario…

We are very pleased with our Vario Rooflight. Velux provided all the advice we needed and delivered on time - perfect.

6 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Debbie 😊

Thank you so much for your kind review. So happy you had a nice experience.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great product

Great product, can't wait to see it in full use. Easy to install

5 de octubre de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Mark😊

We really appreciate your kind words.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 1 estrellas sobre 5

Phone staff during ordering were…

Phone staff during ordering were excellent but problems arose around delivery. Initial email promised a precise delivery date. But later, just a week before that date and after I had just paid in full, it was disclosed this was date only referred to a delivery to the UK from foreign factory. Delivery to my house would be at discretion of a 3rd party delivery company. Velux took no responsibility for this slight-of-hand. This led to me losing a lot of money on last minute roofer rearrangement as the windows arrived a week late. Not acceptable to give a false date, or to take no responsibility for consequences. Do not pay them in full until they give you a cast iron date!

18 de agosto de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hi Pete,

Thank you for taking the time to write a review and thank you for the kind words about our staff.

We are truly sad to hear that your delivery experience has been bad. We would very much like to get in touch with you directly, to get the full picture of what has happened, and to make sure this does not occur again.

Have a great day.

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great service great

Great service . All information required when asked . Would be better if quicker

11 de agosto de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Ben 😊

Thank you so much for your kind review.

Have a wonderful week!

Best,
Vario by VELUX

Valorada con 3 estrellas sobre 5

Good Product

Good Product, a few issues tying down a delivery date

4 de agosto de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello John 😊

Thank you for taking the time to write us a review and thank you for flagging this.
We'll do our best to improve.

Have a great weekend!

Best,
Vario by VELUX

Valorada con 4 estrellas sobre 5

Great product

Great product, beautifully finished. Great service too, to correct some administrative payment hiccups.

4 de agosto de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Beej 😊

We appreciate your review and will make sure to look into the payment setup.
Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great windows

Great windows, good quality and look lovely. Really good customer service from the Vario team as well.

10 de julio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Emma 😊

We’re so happy that you’re pleased and we really appreciate your kind review.
Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Stunning walk on glass window

Very good service, delivery on time and the walk on glass unit was very high quality and looks stunning

8 de julio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Fredsy 😊

Thank you so much for your review. It means a lot to us.

Have a lovely day!

Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

The Vario team were very efficient

The Vario team were very efficient. Everything arrived on time and the quality was as expected. Many thanks!

1 de julio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Michael 😊
Thanks a lot for your nice words. We’re so happy that you’re satisfied.
Have a wonderful day. Stay in touch!
Best,
Vario by VELUX

Valorada con 3 estrellas sobre 5

Vario fantastic, let down by courier

All aspect of the order and product from Vario were fantastic however you were heavily let down by the courier. Unable to contact them for three weeks in a row to re arrange delivery and turned up an hour early and blocked the road outside a school whilst waiting for our operatives to get there

1 de julio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Martin 😊
Thank you for leaving us a review and for the kind words around our products.
We’re so sad to hear about your experience with the courier. We’d like to get in touch with you to get the full picture of what happened and make sure this never happens again.
Have a wonderful day!
Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

My experience with Various was…

My experience with Various was excellent.

1 de julio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Brendan 😊
Thanks so much for your review.
We’re extremely happy to read your words.
Have a wonderful day!
Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great quality product

Great quality product
Customer Service excellent

30 de junio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Mike 😊
Thank you for reviewing us and for your positive feedback. Really appreciate it.
Have a lovely day. Keep in touch!
Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

Great product.

Great product and great customer care. Really enjoying all the benefits of our two roof lights with all theif wind and rain sensitivity, in our bonkers English weather.

30 de junio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Eliza 😊
Thanks so much for taking the time to review us and for your kind words.
We hope you’ll enjoy the rooflights, as well as the sensor and we wish you a sunny day.
Keep in touch!
Best,
Vario by VELUX

Valorada con 5 estrellas sobre 5

4 sqm Rectangular Rooflight

We had the bespoke 4 sqm Rectangular Rooflight installed in our newly built rear extension just recently. We couldn’t be happier by the installation service professionalism and by how bright the extension looks now. The rooflight is so large and offers seamless view to the sky, bringing in so much light and preventing that boxy extension feeling my husband and I were so afraid of. Not to mention, that we’re enjoying a Velux quality product, which definitely relieves us from all worries. We are indeed happy to have made this choice.

25 de junio de 2020
Opinión espontánea
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Respuesta de Vario by VELUX

Hello Patricia 😊
Thank you for your positive feedback.
Have a lovely day. Keep in touch!
Best,
Vario by VELUX

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