I arrived at Vertu Nissan to collect my new car. David the sales person who had been looking after me throughout greeted me at the reception desk, we did all the paperwork before going out to see th... Ver más
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1 Discovery Way, Whittington Way, S41 9EG Chesterfield, North East Derbyshire, GB
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I arrived at Vertu Nissan to collect my new car. David the sales person who had been looking after me throughout greeted me at the reception desk, we did all the paperwork before going out to see th... Ver más
La empresa ha respondido
Very friendly and knowledgeable staff. Never felt pressured into anything. Kept me informed all along the way to collecting my new car.
La empresa ha respondido
Great experience purchasing a new Nissan Micra EV. Russell the sales person guided me through the process from initial test drive to delivery without any hard sell and came across as very genuine.
La empresa ha respondido
Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class servi... Ver más
La empresa ha respondido
Escrito por la empresa
1 Discovery Way, Whittington Way, S41 9EG, Chesterfield, North East Derbyshire, Reino Unido
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Sam was excellent, found the car that I wanted. First class service from all at Nissan Chesterfield.

Respuesta de Vertu Motors - Nissan Chesterfield
Very friendly and knowledgeable staff. Never felt pressured into anything. Kept me informed all along the way to collecting my new car.

Respuesta de Vertu Motors - Nissan Chesterfield
I made an online booking and clearly described the repair required.
Upon arrival I was informed of a £140 diagnostic charge that was not stated online. I was also told I would receive a free video inspection and be contacted after but I received no call.
Although I booked a waiting appointment, I was then told the vehicle was booked in for 4 hours.
When I arrived, I the repair I required was confimed the same i requested, I was told this could not be done today as an "audit of parts departments" was necessary taking place and that I would need to book another appointment.
I was extremely disappointed with the lack of communication and the wasted.

Respuesta de Vertu Motors - Nissan Chesterfield
I arrived at Vertu Nissan to collect my new car. David the sales person who had been looking after me throughout greeted me at the reception desk, we did all the paperwork before going out to see the new car.
David took me a round the outside of the car then the inside, all the time taking his time to explain things to me, he was thorough and precise, showing me how to pair my phone and then personalise the infotainment system.
I was thoroughly impressed with Davids technique and he made sure I was happy with all the controls before I left the dealership, well done Vertu Nissan, and David Cooper-Fowkes

Respuesta de Vertu Motors - Nissan Chesterfield
Great experience purchasing a new Nissan Micra EV. Russell the sales person guided me through the process from initial test drive to delivery without any hard sell and came across as very genuine.

Respuesta de Vertu Motors - Nissan Chesterfield
Abbie Smart was both polite and pleasant. She explained the procedure and it did not take long before everything was completed

Respuesta de Vertu Motors - Nissan Chesterfield
Clean and inviting staff knowledgeable

Respuesta de Vertu Motors - Nissan Chesterfield

Respuesta de Vertu Motors - Nissan Chesterfield
Great customer service.Jordan and Susan were fantastic from the start to the end of the selling process.Thank you again for putting smiles on my faces.

Respuesta de Vertu Motors - Nissan Chesterfield
vertu nissan chesterfield, great friendly company to deal with, all the staff are al ways helpful nothing to much trouble, recieveing our new car was a great experiance, this is our third car from them and wouldnt go anywhere else

Respuesta de Vertu Motors - Nissan Chesterfield
Sam the salesman was excellent. Even though we bought our Dacia jogger from a Nissan dealer he knew all his stuff regarding the car. Was very knowledgeable and gave us a decent deal. First class service.

Respuesta de Vertu Motors - Nissan Chesterfield
Excellent service and very helpful member of staff ensured my new car was purchased from Vertu Motors, my salesman had a great sense of humour and was very patient and understanding

Respuesta de Vertu Motors - Nissan Chesterfield
Sam Nuttall was so easy to deal with and came across as knowledgeable and friendly.

Respuesta de Vertu Motors - Nissan Chesterfield
Everything about buying the car to picking it up all went very smoothly, thank you all at vertu at chesterfield, and special thank you to abby.

Respuesta de Vertu Motors - Nissan Chesterfield
Kayleigh made the purchase of our car enjoyable.

Respuesta de Vertu Motors - Nissan Chesterfield
After an initial 2 star review due to being kept waiting..I received a call of apology from Alex the manager the day after..he explained what went off..and whilst he acknowledged this did sound like an excuse he reassured me it wasnt and then explained what he has done in order for my initial expericne to not happen again..there was no pressure no mention of a sale or the car just apologies..after reconsideration I made appointment later in the day to view the car..once I arrived I was met at the door by Abbie..from this point everything flowed as it should have..I was impressed by the car being brought inside for a view as it was raining..impressed with the interaction on the test..just overall impressed by the service...I bought the car..when I went to collect again the service was amazing ..the car ..the collection the staff..the service A1..only downside to this was no longer dealing with Bradley at Vertu Darlington..that guy was a charm 👌

Respuesta de Vertu Motors - Nissan Chesterfield
It was a nice experience from the first visit to the show room to actually driving the new Nissan away.
Staff were very polite, welcoming and very professional.
Special thank you to Russell who listened to our needs and then talked through with us our options.
He then kept in communication of when the car would be ready.
On the day of collection he was very polite, friendly and professional
He even made builders tea ha.
Once he showed us to the car He then took time to explain all the controls and set up blue tooth for me.
Very good service and I would like to thank Russell and all involved in our process.
I would highly recommend

Respuesta de Vertu Motors - Nissan Chesterfield
Very professional. Sam was really helpful. Very happy customer. Would recommend. Good customer service.

Respuesta de Vertu Motors - Nissan Chesterfield
Great experience the sales man David was especially helpful explaining everything on the car.
Would highly recommend

Respuesta de Vertu Motors - Nissan Chesterfield
From my first enquiry, the company has remained very professional.
I was contacted by one of the sales team, Russell, who explained the buying experience thoroughly, He was very knowledgeable about my Peugeot, although this, not being the speciality vehicle that he usually deals with, has this was Nissan Chesterfield.
His help throughout my purchase was invaluable, I didn't feel rushed into my purchase and was given time to think about my purchase.
I would definitely purchase from this company again, and advise my family and friends to do the same. 5 Stars from me. And thank you for your service.

Respuesta de Vertu Motors - Nissan Chesterfield
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