Couldn't provide medication for assisting with dog with anxiety having nails cut. Essentially I paid $60 for guidance on how to cut dog's nail - all of which is easily searched online anyway. Oth... Ver más
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Consulta las opiniones de los clientes
My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Ver más
I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... Ver más
La empresa ha respondido
My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Ver más
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Información sobre la empresa
Escrito por la empresa
Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.
Información de contacto
VetChat, 3124, Melbourne , Australia
- service@vetchat.com.au
- vetchat.com.au
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
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Thank you
Reassurance and support when our own Vet is not available.
Great service and fantastic vets

Respuesta de VetChat

Respuesta de VetChat
Very kind, caring option to use to help look after your loved pets
My two young pups and I are a bit isolated in a rural community and I have some disabilities.
I don't drive and my lovely local vet gets inundated with work sometimes.
Our budget is also a little tight.
I had questions about girls on heat and a few others and rang VetChat. Today we had a consultation with Dr Lucy, it saved me time and money and our vet's time too.
Thank you Sinead, Sam and Dr. Lucy for your great information and sound advice.
You helped me even when I struggle using my limited technology and skills.
I have now taken the option of a years membership.
EE Victoria
No ability to consult after hours with a vet locally, for a non-emergency (but still concerning) issue
I had no ability to consult with a vet after hours as what I was concerned about wasn’t an emergency as such, and that’s generally the only reason to call after normal hours. Being able to reach out to a vet via live chat, after hours, for a far less fee than what an after hours call out would cost, is not only so incredibly convenient, but relieving at the same time. I was able to gain trusted advice, implement that, and now my 14 week old puppy is back to normal. So very grateful. I highly recommend VetChat 🐾☺️

Respuesta de VetChat
Helped make the decision to rush dog to vet
My labrador (true to type) ate hot cross buns we *thought* were out of reach. Dr Alex was great in helping confirm we should take her to the vet. We didn't realise quite how much she'd eaten and though we knew not to let them have raisins, we didn't understand just how serious it was. She helped us make the call to go in on a public holiday and it was worth it!
Extremely fast and professional…
Extremely fast and professional responses - I felt at ease knowing I had access to someone to talk to - Kaya is all fine.

Respuesta de VetChat
Being helpful in emergency
Our kitten accidentally ate a piece of plastic. We shared the situation and greatly appreciated the helpful suggestions! Thankfully, the kitten is doing well now.

Respuesta de VetChat
Very easy to navigate
Very easy to navigate, friendly, clear and helpful vet. Great notes post-session to summarise conversation and next steps.

Respuesta de VetChat
Our 7 yr old Burmese had dysuria
Our 7 yr old Burmese had dysuria. Dr Abby Masters was excellent - very knowledgeable and thorough.
I have used this service on several occassions and they have always been most helpful.
Ralph Pinnock
New Zealand

Respuesta de VetChat
Dr Clair was an angel when I was so…
Dr Clair was an angel when I was so stressed about my little man.
She paved the way to get seen by the vet that day.
Awesome 🤩

Respuesta de VetChat
Our dog got stung or bitten by…
Our dog got stung or bitten by something for the first time on a Sunday when we were out of town and swelled up. They were very helpful in making us reassured that she was ok although looked terrible. Send through photos and videos asked us to check certain things. They are also notified out Vets at home who checked with us first thing Monday. And they also checked in the following day.

Respuesta de VetChat
VetChat great when you are remote & alone.
Living in a remote community in North East Arnhem Land NT without access to a Vet made our situation very difficult.
Out little dog was having a heart attack / stroke.
We contacted VetChat & were immediately connected & speaking with a Vet via Facetime.
Expert diagnosis & instruction was given & we managed to stabilise the dog.
A comprehensive report compiled by VetChat was forwarded to a Vet of our nomination. We have now received the medication required.
Our dog is recovering well.
I cant thank VetChat enough.

Respuesta de VetChat
Simple video chat saved us a trip to…
Simple video chat saved us a trip to the vet. Top service 👍

Respuesta de VetChat
Saved a callout and saved our worries.
Saved a callout and saved our worries.
Our dog got into a bad packet of chocolate at 8:30pm. With a new sick baby in bed I was worried about my dog but also couldn’t face a callout if It wasn’t urgent. Speaking with the vet eased my worries, it saved a late night callout, both my babies my dog and child could stay at home and be safe. I greatly appreciated it!

Respuesta de VetChat
The best and most worthwhile service I have ever found.
I am so thrilled to have found and joined Vet Chat. This service in invaluable for anyone who has pets: and incredibly inexpensive. I’d pay much more to get a service such as this.
You can be in direct connection with extraordinarily knowledgeable, delightful and compassionate vets – 24 hours a day.
So far, I have spoken with Claire and Alex and they could not have been kinder to me.
They have already helped me twice with great advice: and for this, I thank them from the bottom of my heart.
If I’d known about this service earlier, I would have joined years ago.

Respuesta de VetChat
Superb
I contacted VetChat on a Sunday evening after I suspected my cat had been poisoned with a moss path chemical cleaner.
The vet was fantastic, but more than that, the app was incredible and I could quickly upload pictures of Milo and the chemical container itself, which enabled them to see what was applied.
They were able to inform me it was likely corrosive and how to support him. They also stayed with me online while I did what they advised. It was better and more economical than our usual face to face vet appointments in my home town.
The following day they emailed to check on Milo and how he was recovering.
I think this service is second to none. I would highly recommend them but also would like to take the opportunity to thank them for their unfailing help and support.

Respuesta de VetChat
I had the best experience with this…
I had the best experience with this service, very quick and saved me a trip to the vet!

Respuesta de VetChat
This service is prompt and efficient
This service is prompt and efficient. We have used them twice now and it alleviates so much stress experienced prior to calling or messaging with them. Both of these were complimentary with our pet insurance.
They are very thorough and knowledgeable, our last interaction was with messaging and they got us to look at our dogs gums capillary refill time and send a photo through also. Very impressed

Respuesta de VetChat
Kind and knowledgeable service
My dog was discharged from the vet after a seizure and had significant anxiety and would not stop pacing. I wasn't sure if he needed to return or how to help. I was connected with Dr Gous in 2 min for a video chat and she was incredibly kind, helpful and patient with my questions. I am so grateful for this service (accessed through my pet insurance at no cost) and will use it again for any questions I have. Wish I had considered it sooner.

Respuesta de VetChat
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