VetChat Opiniones 

137
TrustScore: 4.5 sobre 5

4,4

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Valorada con 2 estrellas sobre 5

Couldn't provide medication for assisting with dog with anxiety having nails cut. Essentially I paid $60 for guidance on how to cut dog's nail - all of which is easily searched online anyway. Oth... Ver más

Valorada con 5 estrellas sobre 5

My Moodle has airway sensitivity and I was given some cough syrup to help, I administered it at night and she started making choking and coughing sounds. I got very concerned and called, it took onl... Ver más

Valorada con 5 estrellas sobre 5

I had some late-night concerns for my 10-month-old female dachshund who had gotten desexed 4 days prior and was experiencing some swelling. I called VetChat and was connected with a helpful and fr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My mischievous 2 year old Golden Retriever Maeve, ate some lily stamens out of the compost bucket in the evening so I rang VetChat for advice. Dr Lucy was so lovely and reassuring ,gave great advice a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Veterinario/a

Escrito por la empresa

Our small group of online Vets are here to be there in your world and to work with your local Vet too. We know that even the littlest sign of sickness can feel like an emergency, which is why we help you diffuse the situation sooner. We listen closely while you chat, then work together with you to get to the bottom of what’s happening using photos and videos. We turn Vet consultations into real conversations and clear, actionable care 24/7. This is exactly why we exist: to make trusted, credible Vet care easier to access for all pets and carers, as soon as you need it.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,4

Todas las opiniones

(137)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you

Reassurance and support when our own Vet is not available.
Great service and fantastic vets

8 de junio de 2025
Opinión espontánea
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Respuesta de VetChat

Thank you so much for your kind review Sally ❤️

Valorada con 5 estrellas sobre 5

I love them

I love them! They were so sweet!

29 de abril de 2025
Opinión espontánea
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Respuesta de VetChat

Thank you for your kind words Telani! ❤️

Valorada con 5 estrellas sobre 5

Very kind, caring option to use to help look after your loved pets

My two young pups and I are a bit isolated in a rural community and I have some disabilities.
I don't drive and my lovely local vet gets inundated with work sometimes.
Our budget is also a little tight.
I had questions about girls on heat and a few others and rang VetChat. Today we had a consultation with Dr Lucy, it saved me time and money and our vet's time too.
Thank you Sinead, Sam and Dr. Lucy for your great information and sound advice.
You helped me even when I struggle using my limited technology and skills.
I have now taken the option of a years membership.
EE Victoria

25 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No ability to consult after hours with a vet locally, for a non-emergency (but still concerning) issue

I had no ability to consult with a vet after hours as what I was concerned about wasn’t an emergency as such, and that’s generally the only reason to call after normal hours. Being able to reach out to a vet via live chat, after hours, for a far less fee than what an after hours call out would cost, is not only so incredibly convenient, but relieving at the same time. I was able to gain trusted advice, implement that, and now my 14 week old puppy is back to normal. So very grateful. I highly recommend VetChat 🐾☺️

22 de marzo de 2025
Opinión espontánea
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Respuesta de VetChat

So glad to hear your little one is back to full health! Please reach out anytime ❤️

Valorada con 5 estrellas sobre 5

Helped make the decision to rush dog to vet

My labrador (true to type) ate hot cross buns we *thought* were out of reach. Dr Alex was great in helping confirm we should take her to the vet. We didn't realise quite how much she'd eaten and though we knew not to let them have raisins, we didn't understand just how serious it was. She helped us make the call to go in on a public holiday and it was worth it!

9 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely fast and professional…

Extremely fast and professional responses - I felt at ease knowing I had access to someone to talk to - Kaya is all fine.

26 de febrero de 2025
Opinión espontánea
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Respuesta de VetChat

So glad to hear Kaya is doing well- please reach out to our team anytime you need us in future! ❤️

Valorada con 5 estrellas sobre 5

Being helpful in emergency

Our kitten accidentally ate a piece of plastic. We shared the situation and greatly appreciated the helpful suggestions! Thankfully, the kitten is doing well now.

17 de enero de 2025
Opinión espontánea
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Respuesta de VetChat

So glad to hear your little one has made a full recovery! ❤️

Valorada con 5 estrellas sobre 5

Very easy to navigate

Very easy to navigate, friendly, clear and helpful vet. Great notes post-session to summarise conversation and next steps.

28 de diciembre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you Benjamin feel free to reach out if you ever need us again in future!

Valorada con 5 estrellas sobre 5

Our 7 yr old Burmese had dysuria

Our 7 yr old Burmese had dysuria. Dr Abby Masters was excellent - very knowledgeable and thorough.
I have used this service on several occassions and they have always been most helpful.
Ralph Pinnock
New Zealand

25 de diciembre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you Ralph glad to hear we could help!

Valorada con 5 estrellas sobre 5

Dr Clair was an angel when I was so…

Dr Clair was an angel when I was so stressed about my little man.
She paved the way to get seen by the vet that day.
Awesome 🤩

16 de diciembre de 2024
Opinión espontánea
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Respuesta de VetChat

So glad we could be there when you needed us most! ❤️

Valorada con 5 estrellas sobre 5

Our dog got stung or bitten by…

Our dog got stung or bitten by something for the first time on a Sunday when we were out of town and swelled up. They were very helpful in making us reassured that she was ok although looked terrible. Send through photos and videos asked us to check certain things. They are also notified out Vets at home who checked with us first thing Monday. And they also checked in the following day.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you for the review Bridget! Please do reach out if you need us again ❤️

Valorada con 5 estrellas sobre 5

VetChat great when you are remote & alone.

Living in a remote community in North East Arnhem Land NT without access to a Vet made our situation very difficult.
Out little dog was having a heart attack / stroke.
We contacted VetChat & were immediately connected & speaking with a Vet via Facetime.
Expert diagnosis & instruction was given & we managed to stabilise the dog.
A comprehensive report compiled by VetChat was forwarded to a Vet of our nomination. We have now received the medication required.
Our dog is recovering well.
I cant thank VetChat enough.

18 de noviembre de 2024
Opinión espontánea
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Respuesta de VetChat

Hi Brett! Thank you so much for your feedback glad we could help when you needed us most ❤️

Valorada con 5 estrellas sobre 5

Saved a callout and saved our worries.

Saved a callout and saved our worries.
Our dog got into a bad packet of chocolate at 8:30pm. With a new sick baby in bed I was worried about my dog but also couldn’t face a callout if It wasn’t urgent. Speaking with the vet eased my worries, it saved a late night callout, both my babies my dog and child could stay at home and be safe. I greatly appreciated it!

7 de noviembre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you for your review Tayla! So glad you doggo is doing ok ❤️

Valorada con 5 estrellas sobre 5

The best and most worthwhile service I have ever found.

I am so thrilled to have found and joined Vet Chat. This service in invaluable for anyone who has pets: and incredibly inexpensive. I’d pay much more to get a service such as this.
You can be in direct connection with extraordinarily knowledgeable, delightful and compassionate vets – 24 hours a day.
So far, I have spoken with Claire and Alex and they could not have been kinder to me.
They have already helped me twice with great advice: and for this, I thank them from the bottom of my heart.
If I’d known about this service earlier, I would have joined years ago.

28 de octubre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you so much for your kind feedback Angie! ❤️

Valorada con 5 estrellas sobre 5

Superb

I contacted VetChat on a Sunday evening after I suspected my cat had been poisoned with a moss path chemical cleaner.
The vet was fantastic, but more than that, the app was incredible and I could quickly upload pictures of Milo and the chemical container itself, which enabled them to see what was applied.

They were able to inform me it was likely corrosive and how to support him. They also stayed with me online while I did what they advised. It was better and more economical than our usual face to face vet appointments in my home town.

The following day they emailed to check on Milo and how he was recovering.

I think this service is second to none. I would highly recommend them but also would like to take the opportunity to thank them for their unfailing help and support.

20 de octubre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you so much for your kind feedback Karen! ❤️

Valorada con 5 estrellas sobre 5

This service is prompt and efficient

This service is prompt and efficient. We have used them twice now and it alleviates so much stress experienced prior to calling or messaging with them. Both of these were complimentary with our pet insurance.
They are very thorough and knowledgeable, our last interaction was with messaging and they got us to look at our dogs gums capillary refill time and send a photo through also. Very impressed

7 de octubre de 2024
Opinión espontánea
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Respuesta de VetChat

Thank you Julia for your feedback ❤️

Valorada con 5 estrellas sobre 5

Kind and knowledgeable service

My dog was discharged from the vet after a seizure and had significant anxiety and would not stop pacing. I wasn't sure if he needed to return or how to help. I was connected with Dr Gous in 2 min for a video chat and she was incredibly kind, helpful and patient with my questions. I am so grateful for this service (accessed through my pet insurance at no cost) and will use it again for any questions I have. Wish I had considered it sooner.

6 de octubre de 2024
Opinión espontánea
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Respuesta de VetChat

So glad we could help you when you needed us most ❤️

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