I ordered and received the hat, however, it took quite a long time to get here and instead of saying NAVY, it was emblazoned with ARMY. I have sent a couple of e-mails in hopes of getting it replaced... Ver más
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Consulta las opiniones de los clientes
Good looking hat. A bit pricey for a retiree especially for an item made overseas. No issues with fit or quality as mentioned in some reviews. I would’ve preferred “Retired” rather than “Veteran” but... Ver más
Wrong color hat was recieved. Vinci in Customer Service refuses to admit they made a mistake and just fix the problem. Countless emails going back and forth. I looked into the company, not sure the... Ver más
La empresa ha respondido
I received my order in about three weeks. Quality was ok but the word “Retired” was missing from the cap bill. I notified Veteran Stitch and customer service said they would get right on it and get... Ver más
Información sobre la empresa
Escrito por la empresa
VeteranStitch is a veteran-owned company that sells embroidered hats with uniquely designed insignias honoring our military heroes. We're committed to providing high-quality products and excellent customer service, and we hope to bring pride and recognition into the lives of all who shop with us. Our mission is to make it easy for veterans to showcase their service through beautiful and inspiring designs. We want to help people embrace and celebrate their military journey, and we believe that our products can play a big role in accomplishing that goal. Thank you for considering us!
Información de contacto
Estados Unidos
- support@veteranstitch.com
- veteranstitch.com
2,8
Medio
85 opiniones
Ha contestado el 44% de las opiniones negativas
Suele responder en menos de 1 mes
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The embroidery changes everything
The embroidery changes everything. I have two other veteran caps that I wear, and this one is the best. The quality is much higher, and the embroidery gives a really professional look.
3 de febrero de 2025
Opinión espontánea
Respuesta de Veteranstitch
Thank you so much for the great feedback! 🇺🇸
We’re proud to hear this cap stands out for you — especially knowing you’ve got others to compare it to.
We put a lot of care into every stitch to make sure it feels earned, not mass-produced.
Always here when you’re ready to gear up again with something built to last!
Semper Fi and thanks again for your support!
High grade quality hat
High grade quality hat - excellent stitching of information and insignia on the hat - didn't take too long to arrive from Vietnam - ironic that I as a Vietnam Veteran has ordered an item from Vietnam where it was made - overall some of the best quality I have seen - v/r - Ed
8 de enero de 2025
Opinión espontánea
Respuesta de Veteranstitch
Thank you so much, Ed, for the incredible feedback! 🇺🇸
It truly means a lot coming from a Vietnam Veteran — there’s a special kind of full-circle meaning when you said that, and we don’t take it lightly.
We’re proud to deliver high-quality work that honors the service and sacrifice of veterans like you.
Always here if you need anything else — built with pride, shipped with respect.
Very respectfully,
VeteranStitch Team
Totally unacceptable…
I had multiple issues with this company. From the sizing of the initial cap that was sent to the wrong rank and color of the Caps that was sent. Also the quality and type of fixtures on the cap we're not acceptable or as advertised. I would not recommend or use this company again. The excuse that I received from them was completely unacceptable because they took no responsibility for the shortcomings of an order that was over $100.
27 de enero de 2025
Opinión espontánea
The hat is way too small
The stiching on the had is very nice. The hat its self is too small, I do not mean the hat band on the back, I wear a large size hat, and any hat I have I must remove the adjustable band on the back and add an elastic band to gain aa little more room. Your hat over all is smaller than any other hat I have ever had. I can wear this hat but is looks too small on me. Sorry for the poor revue.
22 de enero de 2025
Opinión espontánea
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