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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Best prices and good product range, plus a great rewards system and reasonable free shipping limit. The customer service team is always super friendly too! Just keep in mind that shipping to Melbourne... Ver más

Valorada con 5 estrellas sobre 5

The website is user friendly and the products I need for my pet are available and of highest quality at a reasonable price in comparison to other sites. Dispatch of products is fairly quick and I woul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good communication and customer service. Part of my order could not be fulfilled straight away due to stock delays. They were very upfront and apologetic and offered my the option of a refund. Ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We started buying regularly from Vets love Pets because we needed prescription medication for one of our pets. The company gives great rewards each time you buy. They have well priced products for... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. Farmacia online
  3. Tienda de animales
  4. Farmacia veterinaria

Escrito por la empresa

Vets Love Pets is reimagining how Australians access pet health essentials: by making expert care more accessible, affordable, and vet-backed from start to finish. Founded in partnership with local clinics, we help pet parents follow through on expert advice with confidence. Every product is thoughtfully selected: vet-trusted, pet-focused, and fairly priced. It’s designed to complement the care that starts in your clinic, and support the vets who make it possible. Why We Exist When a vet recommends a product in clinic, there can be a disconnect between that advice and what happens at home. Pet parents are left comparing lookalikes online or defaulting to generic retailers. Vets Love Pets helps by giving pet parents a simpler, more reliable way to act on expert guidance, without compromise. Every product is carefully selected with veterinary input and designed to help strengthen continuity of care. We stock products for dogs and cats, all the way through to birds, small animals, horses and more. What We Offer Vet-Trusted Range We only stock what vets trust. Every product meets clinical standards and has a clear purpose, from prescription diets and supplements to everyday health essentials. Accessible Pricing Expert care shouldn’t come with a premium. Our prices are intentional: fair, transparent, and built for real-life budgets. Continuity of Care Founded in partnership with local clinics, Vets Love Pets gives pet parents the clarity to act confidently on the care their vet recommends, without compromise.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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4,6

Todas las opiniones

(76)

75 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great value for money in comparison to…

Great value for money in comparison to other companies. I only want the best for my pets, so being able to save a little bit on products is fantastic. Thank you so much for.

27 de mayo de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

We highly appreciate your review! Competitive pricing is truly important to us and we thank you for choosing Vets Love Pets. We believe that every little bit of saving helps.

-Richie, Vets Love Pets

Valorada con 5 estrellas sobre 5

Easy process, great prices

Easy process, great prices and products.

26 de mayo de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

Thank you for your positive review! We are pleased to hear you find our seamless ordering process easy and manageable.

-Richie, Vets Love pets

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service

25 de mayo de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

We are glad to hear about your experience with us! Thank you for your review and we aim to provide you with the same level of service to your future orders as well!

- Richie, Vets Love Pets

Valorada con 5 estrellas sobre 5

Great prices and free delivery options plus rewards

Found this website after searching for a specific product namely Prime100 kangaroo fillet treats. My dog loves them, I use them for dog training. They are very healthy cooked premium kangaroo with no hidden nasties, like salt and food colourings.

The product was easy to find on vetslove pets, checkout was smooth and had free delivery options. After purchase, I was kept informed throughout the process until delivery, Will shop here again.

29 de abril de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

Thanks so much for the lovely review! So glad your dog is loving the Prime100 kangaroo fillets, they're one of our favourites for training too. Really pleased the whole experience from checkout through to delivery felt smooth.

— Olivia, Vets Love Pets

Valorada con 5 estrellas sobre 5

Amazing website to stock my dog’s food…

Amazing website to stock my dog’s food and sometimes purchase the medications from them too.
Delivery is always super fast, usually 2-3 days to Melbourne. Really happy to find them.

14 de mayo de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

Thanks, this made our afternoon! So glad we're your go-to.

— Olivia, Vets Love Pets

Valorada con 5 estrellas sobre 5

My vet told me to use this website and…

My vet told me to use this website and now I know why - it's awesome! Not filled with junk brands like lots of others and i got my delivery way quicker than the one I was using before.

21 de abril de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

This made our day. Vet recommendations mean a lot to us, and we work hard to only stock brands we'd genuinely use for our own pets. Thanks for sharing!

— Olivia, Vets Love Pets

Valorada con 5 estrellas sobre 5

So glad I discovered this website for my dog supplies and medication

So glad I discovered this website! I have been using them for about a year now and have been so impressed with their reliability and customer service. Nearly all my deliveries have arrived really quickly and the one time it didn't, their customer service team helped me sort out the issue with Australia Post. My dog is on a regular prescription medication for her heart and VLP makes it super easy to order my repeats!

12 de mayo de 2026
Opinión espontánea
Logotipo de vetslovepets.com.au

Respuesta de vetslovepets.com.au

Thank you for a year of loyalty! We're glad the prescription repeats process is working smoothly for your dog's medication repeats. Thanks for taking the time to share.

— Olivia, Vets Love Pets

Valorada con 1 estrellas sobre 5

Ordered ‘In Stock’ Prime100 Dog Food – Still Waiting Weeks Later

I placed an order for Prime100 SPD Air Dried Turkey & Flaxseed dog food on 3 March after the product was listed on the website as in stock and available for purchase. Payment was taken immediately. Shortly afterwards I was informed the item was actually out of stock, and the estimated restock date has since been pushed back multiple times. The latest update would mean over three weeks of delay for an order that was supposedly “in stock”.

Unfortunately this is not the first time this has happened. The exact same issue occurred with my previous order of dog food from this store, where a product shown as available turned out not to be in stock after payment had already been processed.

What is particularly concerning is that even after these delays and notifications that the item is out of stock, the website still currently lists the product as “in stock” and available for purchase. This makes it very difficult for customers to rely on the accuracy of the store’s inventory when ordering essential items like dog food online.

Under Australian Consumer Law, businesses should not accept payment for goods if they know they cannot supply them within a reasonable timeframe. Repeatedly advertising items as available while later advising they cannot be supplied raises legitimate concerns about inventory accuracy and compliance with those obligations.

If you are searching for Prime100 dog food or other pet food online, I would strongly recommend confirming stock availability elsewhere before ordering.

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Your pet will starve to death waiting for the food to arrive...and it may never arrive.

I ordered food twice from them. They promise fast delivery and it arrived in 3 weeks after I put a strong claim. The apologised saying they were sending it from the wherever instead of where they claim to be and blamed the transport company. The second time was even worse....I ordered in on the 26th of november an as of the 17 of december the order has not been processed at their end. I buy dog food online all the time and this is the WORST company I have ever ordered from...they just don't care about you as a client or your pet. Run away from them.

17 de diciembre de 2024
Opinión espontánea

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