The experience was great, the vet we saw was kind and gave us great medical treatment for our pug and will even be doing a follow up in a few weeks.
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Consulta las opiniones de los clientes
We appreciate the convenience of being able to contact a vet during the weekends! It takes a lot of stress off of us!
Vetster is an amazing service and Dr. James is a wonderful vet!!! My cat had a medical need that required immediate assessment...I was able to book a same day appointment, sign up for Vetster, and fil... Ver más
La empresa ha respondido
Michelle was very helpful and explained to us simply what might be happening with Luna and we have a plan to work on getting her better. I highly recommend her.
La empresa ha respondido
Información sobre la empresa
- Veterinario/a
- también en la categoría
- Farmacia veterinaria
- Hospital veterinario
- Servicio veterinario de emergencia
Sobre Vetster
Escrito por la empresa
Vetster offers 24/7 on demand, online veterinary appointments anytime, anywhere.
We know there’s nao such thing as a simple vet visit. Car rides, waiting rooms, and unfamiliar people can be stressful for your pet. Plus busy schedules, limited availability, and the uncertainty of your bill can be a source of anxiety for you. With Vetster, there’s no more waiting or guessing.
Select a time convenient for you and video chat with a Vetster veterinarian from the comfort of your home, while travelling, or at work. Choose from thousands of licensed veterinarians based on their specialty, location, or availability and see their flat-rate fee upfront. For emergencies, check ups, prescriptions*, and everything in between, take control of your pet’s health anytime, anywhere with Vetster.
Get Vetster
Información de contacto
14 Birch Ave, M4V 1C8, Toronto, Canadá
- support@vetster.com
- vetster.com
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Wonderful vet experience !!
Wonderful vet experience !!! 5 stars! Dr. McIntyre so very experienced and was able to answer all questions!! So grateful !

Respuesta de Vetster
Maggie’s vet visit
Quick and easy process didn’t have to bring my dog to the vet, but brought the vet to my dog.

Respuesta de Vetster

Respuesta de Vetster
Convenience of Remote Analysis
Michelle was very helpful and explained to us simply what might be happening with Luna and we have a plan to work on getting her better. I highly recommend her.

Respuesta de Vetster
5+++ Stars all the way...The new standard of vet care...fast, easy, and thorough!!!
Vetster is an amazing service and Dr. James is a wonderful vet!!! My cat had a medical need that required immediate assessment...I was able to book a same day appointment, sign up for Vetster, and fill out the required information within 20 minutes...less than an hour later, I had the answers I needed and my cat was on the way to feeling better asap. I selected Dr. Andrea James from the list just by chance...she looked like a nice vet I would want to work with, and I feel like I hit the lottery! She was SO kind, compassionate, and knowleageable. The appointment was very smooth, I had all my questions answered and my concerns were addressed. Dr. James was just what I needed to lift my spirits to know my fur-sweetie was going to be ok. My new moto: Don't delay, book your Vetster appointment today! I will definitely be using this service again via Dr. James for both my house cat/dog and my feral/stray/TNR cats. Thank you Vetster and most importantly Dr. James!!!

Respuesta de Vetster

Respuesta de Vetster
I appreciate the ease of access to…
I appreciate the ease of access to professional and reliable vet care, when an in-person visit to a clinic, isn’t available. Vetster saves me alot of anxiety around pet care, and I’m so thankful for the service!

Respuesta de Vetster
I was able to acquire the information I…
I was able to acquire the information I was seeking about my pup's medication.

Respuesta de Vetster
I felt reassured and much more…
I felt reassured and much more confident after the consultation.

Respuesta de Vetster
Convenient and Caring Veterinary Experience with Vetster
The platform was convenient and easy to use, allowing us to connect with a veterinarian from the comfort of our home. We had professional guidance and treatment options at the comfort of our home. Overall, Vetster provided a convenient and helpful experience, especially when we needed veterinary advice for our furry family member.

Respuesta de Vetster
You won't get fast prescriptions
If your animal is in dire need of a prescription I would not recommend vetster at all. They will tell you that the prescription will come next day but they are lying. unfortunately it takes like 4-5 days. And they don't take refunds.

Respuesta de Vetster
Very Unhappy
I was very unhappy with Dr. Michael Perry. He did not seem to care for my dog, understand the actual situation, or my concern as a pet owner. I found his advice completely incorrect for the situation I was trying to avoid. I gave very clear background notes, many pictures and I had to explain several times my concern. He opted for advice that would have been very poor in an anaphylactic situation. In the end, I felt like this was a money grab. I did not feel Ivwas talking with a caring vet.

Respuesta de Vetster
My first visit was exceptional second was far from expectations
My first visit was exceptional. Having unexpected sick pets can be challenging with busy schedules and the first visit exceeded my expectations. Although it was challenging to find someone to fill the prescription locally, at least the doctor gave me a script. The second visit months later for another purpose was completely different. The vet’s camera wasn’t on it felt impersonal and unprofessional. She refused to give my pet antibiotics since it was a telemedicine visit, what’s the point in telemedicine if antibiotics won’t be prescribed? Several days later he still wasn’t better so we had to visit our regular vet who did think he needed antibiotics. I contacted Vetster and of course they wouldn’t refund me so now I’m stuck having to pay for the Vetster visit and a regular visit. Save your money and just go in person, you will probably have to anyway. Customer service fully disregarded my concerns and said it’s up to their doctors discretion, meaning there is no consistency or backing from Vetster if the visit wasn’t advantageous. Lastly, as to try to help others, purchasing the medicine from Vetster is extremely inflated and they can’t even guarantee a next day delivery and most local clinics will not fill if they didn’t prescribe.

Respuesta de Vetster
Paid for medications and still haven't…
Paid for medications and still haven't received them. Used old medications we had in the home. It's been 6 days since the vetster vet saw our dog in an emergency. Was never told medications would be shipped from out of our country. Emergency medications should be sent locally. That option was never offered. Beware if you have a sick animal.

Respuesta de Vetster
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