videoDoc Opiniones 

2648
•
TrustScore: 2 sobre 5

2,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wanted over an hour and a half for a doctor never to show up. Took my money snd no refund. Absolute SCAM. Will be taking further action

Valorada con 5 estrellas sobre 5

First time using VideoDoc...I hate going to doctors ! I would not hesitate to use this service again. The doctor was such a pleasant, friendly, professional gentleman and put me at ease straight away... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Interaction was top class. Orientation through site could be a little easier as I found it hard to navigate when sick as attention levels are down. Submitted code request multiple times as their wa... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

VideoDoc App no longer works in Ireland. Shortly after paying for a yearly subscription, the service is now down "for maintenance" for 3 weeks now, with no date from customer service as to when i... Ver más

Información sobre la empresa

  1. Centro médico

Información proporcionada por diversas fuentes externas

videoDoc gives you instant access to see a doctor online using your PC or mobile device for a secure video chat. All our doctors on videoDoc.ie or Vhi Online Doctor are registered with the Irish Medical Council or our UK patients using videoDoc.co.uk consult a General Medical Council registered doctor. Our team of doctors are ready to see you Monday - Friday, 10am – 2pm & 4pm - 8pm // Saturday and Sunday, 10 am - 4pm. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as providing a prescription, sick note or A&E referral letter when appropriate. videoDoc allows you see a doctor at a time that suits you, without the need to travel.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(2648)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

9 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi there,

Thank you so much for your review. We really appreciate your feedback and are glad you like the service.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

The doctor is lovely

The doctor is lovely. Always smiling. Always trying her best to help.

9 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Sarah,

Thank you very much for such a great review! We work really hard to meet expectations like yours, and we love to hear your feedback.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Perfect

High recommended, very professional

9 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc


Hi Sara,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Excellent Doctor.

9 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc


Hi Kevin,

Thank you so much for your review. We really appreciate your feedback and are glad you like the service.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Very thorough doctor

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Mark,

Thank you so much for your review. We really appreciate your feedback and are glad you like the service.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Really quick and helpful

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Tulay,

Thank you for leaving such a positive review, we are delighted to hear that you find the service so beneficial.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Really quick and easy to use service

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Sharon,

Thank you for leaving such a positive review, we are delighted to hear that you find the service so beneficial.

Best wishes,
Gemma

Valorada con 4 estrellas sobre 5

Good Support

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Kesavan,

We’re very grateful for your review, patient feedback is key to our continued and consistent improvement.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Excellent service definitely use it…

Excellent service definitely use it again, so convenient, 👍

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Emer,

We’re very grateful for your review, patient feedback is key to our continued and consistent improvement.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

I had a great experience with using the…

I had a great experience with using the Doctor Online app. Nothing like getting in touch with someone with the experience and patience to help you when you are not feeling well.

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Katherine,

Thank you very much for such a great review! We work really hard to meet expectations like yours, and we love to hear your feedback.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Efficient

Efficient, friendly and helpful service

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Miriam,

We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Never knew about this service but…

Never knew about this service but excellent,
Professional and saves so much time

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc


Hi David,

We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Excellent

Excellent. All sorted in ten minutes

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Patrick,

Thank you for your review. We are so happy to hear that you had such a positive experience with the doctor.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - fast and efficient and the doctor was very nice.

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Jude,

Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Fantastic service.

Fantastic service.
Fast and efficient... Brillant!

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Janet,

Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Great first experience

Doctor was very helpful and I got my questions answered.

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Helena,

We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Excellent

Excellent service, helpful doctor

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Vw,

We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

quick and easy

very efficient service, quick and easy to use

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Silvia,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

Very efficient and thorough service

At 9.30pm on a Saturday I needed to see a gp. I waited about 20 minutes for a video call (infinitely shorter than calling to make an appointment with a doctor and waiting in a surgery). I spoke to a very kind, understanding and thorough doctor who sent a prescription to my local pharmacy. 10 minutes after the call ended I had gone to my pharmacy, picked up my prescription, was back home and had taken my first dose of medicine. Would highly recommend this service.

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Nessa,

Thank you so much for this great and detailed 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.

Best wishes,
Gemma

Valorada con 5 estrellas sobre 5

First time using video doc

Really impressed. Doctor was very good with my son and very nice to deal with. Would definately recommend.

8 de julio de 2019
Opinión espontánea
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Respuesta de videoDoc

Hi Samantha,

We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.

Best wishes,
Gemma

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