Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely horrendous customer service - will ignore emails for weeks and weeks at a time. There terms of service might as well not exist as they will twist the truth to suit them or delay respondin... Ver más

Valorada con 5 estrellas sobre 5

You should have made 2 chargers in the package because it got lost during our travel ( left in the hotel we stayed) and not compatible with any Smart watches charger. I am cramming to get one please.... Ver más

Valorada con 1 estrellas sobre 5

Would have given 0 stars - been trying to get refun for 12 months or replacement as product does not work as it was advertised

Valorada con 5 estrellas sobre 5

I love this Product its Sleek, it's sleek, versatile, elegant, and can be worn on all occasions. Glad I purchased this product.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

really love the size and the clock…

really love the size and the clock face—it looks great and is easy to read. The only reason I’m taking off one star is that it can be a bit tricky to put on. I’m planning to look into a different strap for better comfort. Also, there was one day when my step count didn’t register, which was disappointing since I’m trying to increase my steps each day as I prepare for my upcoming Camino walk.

23 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Defective battery. No customer service.

The watch itself is beautiful. I love the thin design, the watch band. However, the battery on my watch only lasts 5-7 hours and that's basically if I don't look at the time and don't use any of the features. I tried at least 3 times to get ahold of customer service and received an automated reply each time indicating that someone would respond. It's been at least 2 months and I have received no response or assistance. I asked about returning it, and no response. BE WARNED!

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

VERY happy customer!!

Absolutely love the round watch face! It stands out, looks elegant and so far (after owning it for 9 months) I haven’t had a single issue with the colour on the watch face or any technical issues! Due to working in hospitality, I often get the metal band wet and am ordering a replacement only due to it have a VERY slight discolouration in some places - although it is barely noticeable! I decided to continue using the current one while working, and use the new one when out and about. I also have the silicone band which I wear to the gym, however I love the style and appearance of the metal too much to wear the silicone band at work. I receive compliments time and again about my Violeva! I was initially quite sceptical, however for such a great price I thought it was worth a shot - I have absolutely not been disappointed. Very user friendly and it holds good charge! Happy customer here!!

22 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I absolutely love the look of the watch…

I absolutely love the look of the watch and its many faces. I love all of the pieces of information I can access. I’m disconcerted by the inaccuracy of the calibration on my blood pressure. I have checked it against my blood pressure machine and my watch and the machine don’t match. I have low blood pressure and my Violeve watch tracks me with high blood pressure. I have looked for a way to contact you directly and the only customer service is through the list of questions you offer. HELP

24 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very slim line

Very slim line. Dressy but not overdone. I love love love it and it doesn’t have any bulkiness to it, and I love the old-time face, sleek, and sexy and glow in the dark.

18 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this watch.

Love this watch.. I just lost the second one because the latch on the watch does not function properly.. I may order a third but will definitely get a more secure band..

9 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

COMPLETE SCAM

My husband purchased this watch for my birthday in July. It arrived after a week and when I took it out of the box the pin fell out. I immediately contacted them to ask how I return this toget a replacement. They asked me to send a video which I did, then after several emails from me I got a response saying they were passing to the support team. I emailed again yesterday and got a quick response saying they had sent this to the support team. This is a total scam. DO NOT buy from them.

17 de julio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más