Absolutely horrendous customer service - will ignore emails for weeks and weeks at a time. There terms of service might as well not exist as they will twist the truth to suit them or delay respondin... Ver más
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Consulta las opiniones de los clientes
You should have made 2 chargers in the package because it got lost during our travel ( left in the hotel we stayed) and not compatible with any Smart watches charger. I am cramming to get one please.... Ver más
Would have given 0 stars - been trying to get refun for 12 months or replacement as product does not work as it was advertised
I love this Product its Sleek, it's sleek, versatile, elegant, and can be worn on all occasions. Glad I purchased this product.
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The watch lasts as long as advertised…
The watch lasts as long as advertised and is beautiful. It also is a great alternative to the Apple Watch for the way I want to use it. The price point is excellent and I’m loving it!
Shipping was fast
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!
I bought a watch from them and I am well within my 14 days to return the product. I am told that they are not accepting "change of mind" returns as I live in Canada. What kind or Mickey Mouse retail organization are you running that you don't accept returns? I took the watch out of the package, realized that it isn't what I was looking for and promptly put it back in the package. Are your sales that poor that you're afraid you won't be able to sell it? I am always worried about buying things online as you don't get the real feel of what you're getting but this is the first time I have run into a company that doesn't give refunds. Beware to all that may be thinking of buying products from this company!
Such an amazing and beautiful smart watch!
This watch is amazing and looks very classy. Lots of options and I love that I can make and receive phone calls. It’s a watch you can wear to work out and wear dressed up!
I highly recommend!
I love my watch
I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then that it has been really great for my fitness and does everything I need it to.
The watch arrived in good time
The watch arrived in good time. It looks and fits well.
Love My Watch
Watch was delivered on time and tracking the whole way, setup was an easy process, Love my Watch, thank you.
Attractive and useful
I bought this watch because of the slim design. It has all the features I wanted and is easy to use. I like having different watch faces just for fun. The band is very comfortable and much more adjustable than other bands. I bought the silver version because it looks classy.
This watch is everything it is…Best watch ever!
This watch is everything it is advertised to be. Perfect for me due to my small wrist. Elegant description is on point, many option for the face of the watch as well as exercise tracking.
However, the charger did come apart and when I tried finding it on the website, I had no luck. Therefore, I ordered one online and it didn't work. I almost discarded the watch but instead I reached out to customer service, explained my issue. They sent me back to the website's accessories link, and there was the charger. Of course, I placed my order, and I am back in business. I truly love this watch.
Watch is terrible! SCAM
Watch is terrible. Don’t buy! Customer service sucks. They say you have 14 days to return but they won’t return your message for return instructions.I wouldn’t even give a single star but I had to so the comment portion will show up. SCAM!!!
Lovely watch, bad software
This is my second watch.
First one lasted 8 months. This one, the same. Constantly trying to reboot, no longer speaking to app, and customer service, useless.
Lovely watches. Let down by bad software and customer service
At £90 I expect more than 8 months
There won't be a third watch
This was a Birthday gift for my wife
This was a Birthday gift for my wife. She loves it. Could you email me a pdf instruction manual for the watch as the manual that comes with the watch has print that is far too small for old eyes.
Thanks much.
Just love it very stylish and get lots…
Just love it very stylish and get lots of compliments.
Very good watch love it
I haven’t received my watch for 2 weeks…
I haven’t received my watch for 2 weeks now, I have sent emails to follow up and no response.
While I love the watch
While I love the watch. Customer service not so much. While ordering on my phone I noticed after placing my order that I had accidentally checked a box to order a duplicate band. I wrote right away and it took a week to hear back. Basically told I couldn't return it. Once received I reached out again and was told the same thing.
Does not track swimming as advertised
The website says SPECIFICALLY that it's for swimming. Yet, there's no way to track swimming with it. Disappointed.
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