VIP Nation Europe Opiniones 

You pay a huge amount of money more to get VIP early entry, but in actual fact you are in the normal admission queue, I was so disappointed, did not get my early entry to stand at the front which what I paid for.

As an ardent Kim Petras fan, the VIP Meet and Greet package in Warsaw, organized by VIpNation, was something I looked forward to with immense anticipation. The package boasted an array of exclusive benefits, including early venue entry, a meet & greet with Kim Petras, and unique merchandise. However, my experience was far from the exceptional encounter I had envisioned, especially considering the significant additional cost of 1000 PLN (approximately $250 USD) over a standard ticket.

The meet & greet experience, the centerpiece of the VIP package, was notably underwhelming. Participants were swiftly lined up and informed by VipNation staff about the strict time constraints, prohibiting any item signings. The interaction with Kim Petras was exceedingly brief, allowing for a mere 30-second encounter that included posing for three quick photographs before being thanked and ushered out. This brisk interaction lacked any genuine moment of connection with the artist, leaving me, a devoted fan and first-time meet & greet attendee, feeling rushed and unable to fully absorb the moment. The memory of meeting an artist I deeply admire was overshadowed by the hurried nature and impersonal approach of the organizers.

Adding to my disappointment, the VIP merchandise, handed over in a shopper post-meet & greet, fell short of expectations. Contrary to the package description, the merchandise comprised only a poster and a glossy "VIP" pin, noticeably missing was the "Kim Petras favourite hand-picked accessory" that was advertised. This omission was particularly disheartening, as it was one of the unique selling points of the VIP experience.

Reflecting on the overall VIP package, the disparity between the promised exclusive offerings and the actual experience has left me questioning the value of the substantial additional expense. While I remained excited about the concert itself, the VIP experience, especially the lack of meaningful interaction and the incomplete merchandise package, was a letdown. The premium paid for what was supposed to be an enhanced concert experience did not match the reality, leading to a feeling of disillusionment.

In summary, while the allure of a VIP Meet and Greet package with Kim Petras held great promise, the execution by VipNation significantly missed the mark. The rushed meet & greet, coupled with the unfulfilled promises of exclusive merchandise, rendered the experience unworthy of its premium price. For future events, I recommend to avoid VIP packages hosted by VIPNation.

I paid 400 pound for Depeche Mode VIP Glasgow. Got a cheap toilet bag, eye mask and a candle. Poundland came to mind. Level 2 seating. Ive never felt so ripped off. Stay away!

terrible company to purchase tickets from and ticketmaster should review their partnership with them.

I purchased two wizkid tickets back in January/February when they were released and was in the que waiting in which I was able to secure two vip tickets as this was my first concert experience. I went to the wizkid concert in the 29 july as I had two hot spot amex vip tickets. I was to check in when I arrived between 5pm and 8pm in which I would get the vip merchandise. I arrived at 6:15pm and followed the directions they emailed to me however that was not the case. There was no tent when I arrived, none of the staff who were scanning the tickets knew where they went and when I found a supervisor they stated that “they might have left early after they ran out of merchandise”. For me that should not be there issue as this particular merchandise should be given to the vip ticket holders and also they should have had an accurate number of vip tickets to have the merchandise.

I contacted ticket master in the 30 of July who directed me to speak with VIP Nation Europe who were unhelpful and was refusing to send me what was supposed to be provided on site. After going back and forth and informing them that I was not going to purchase any further event tickets that they host and contact my amex resolution department as I could have purchased regular standing tickets for a much cheaper price that’s when they agreed to send me the merchandise.

They asked me to provide them with my postal address and that they would inform me when they posted the items. That was in the 31st of July it is now the 11 august and still no update.

This is simply unacceptable as to me it seems like they are tricking people to purchase these tickets with hopes of getting merchandise which you don’t get as they are either not where they should be located according to the directions sent to you via email or they leave early.

I have seen many reviews of other people having the same experience as well. To me that is misleading and in accordance to the UK's 2015 Consumer Rights Act builds on EU consumer law principles This should not be happening which I am considering reporting.

Ticketmaster you really need to consider this and not take lightly

VIP Nation seemed to be the only way to get tickets to Roger Waters at the O2 this year. The tickets were far from cheap but it was a gig I thought I would not get to see again and pushed the boat out when they said I would be getting a “brilliant collection of Roger Waters Themed VIP Merchandise”

VIP Nation advertised that they were justifying the high prices with a package of Exclusive RW merchandise including a poster the ticket badge in a bag - not much there then - but Also a “brilliant collection of Roger Waters Themed VIP Merchandise” excited!!

When I collected my bag at the gig, apart from the poster, the bag was full of nothing so I contacted VIP Nation on several occasions after the event to ask them to send what they advertised and what I have paid for but to no avail

Buyer beware!! If there are other ways to get tickets in the future it won’t be through VIP Nation as they don’t provide you with what they advertise

I purchased two VIP Pitch Early Entry tickets for the Red Hot Chili Peppers concert at Tottenham Stadium. However, the overall experience was quite disappointing due to several organizational issues.

We were instructed to arrive between 1 pm and 3 pm for early entry, but unfortunately, we ended up waiting in the queue for a frustrating 2 hours before being allowed to proceed. Once we went through the metal detectors, we were directed to another queue outside the stadium, where we waited for over an hour with no seating or access to water. It was disappointing to learn that we couldn't bring our own water into this queue.

When we were finally let into the stadium at 4:15 pm, we were faced with yet another queue, lasting 20 minutes, still without access to water. The general access ticket holders were allowed onto the pitch just 8 minutes after us, making the early entry benefit seem negligible.

Overall, I would not recommend purchasing VIP tickets from VIP Nation. The organization was chaotic, and there seemed to be a severe lack of communication among the staff, leaving attendees frustrated and disappointed. It's disheartening to have spent extra money on VIP tickets, only to have a subpar experience.

If I were to attend a similar event in the future, I would opt for general access tickets instead. It's a shame that a lack of coordination and communication tarnished what could have been an enjoyable experience.

Don’t waste your money on these scam artists. Shambolic organisation and a complete rip off.

Beyonce Beehive VIP-Tickets for 950,00/ticket in Hamburg

The palce directly before the stage was very good, but the VIP-service was terrible.

1. After the early entrance we were hold 1 hour in the small blocked area between sation and entrance without any shadow and any possibility to go away. The securities were friendly, but could not let us, because the organisators said the area isn't ready yet. Why the didn#t let us to other area or to wait by the entrance isn't clear
2. The promised gifts were an ugly black cap with small text and terrifble quality looks as a rag and a key holder.
3. They were are not the promised red carpet and the photos on it.
4. We were are not allowed to use the toilets in the VIP-area, because they were according the securities for other VIP-area and needed to went trough the stadion to the next toilets.

As the VIP-guest were displeased aboit it, the securities tryed to block the exit from the VIP area. As I try to start to make photo of it, they unlock it at once.
5. There were not any promised hosts at the VIP-area and in the stadion. We only need to contact to the securities, whcih were friendly, but didn't have any instruction about the points above.

There are not any pöossibilities to post comments about the service by google. I think, because the people were very disappointed about the VIP-service and the organisator blocked the commets on the Google.

I purchased a VIP ticket for Peter Gabriel in Birmingham for a landmark birthday. The VIP service was non existent. The exclusive merchandise, which consisted of 4 drinks coasters, a notebook and two pin badges, was no better than that swag distributed at a trade show for free. There was no dedicated hospitality area and had to queue with general public for drinks and toilets. Such a shame as it soured an amazing show. Never again.

Ben was absolutely amazing with us. Can’t thank him enough. He managed to sort us out as we didn’t receive a email from see tickets for meet and greet and he managed to sort this for us and for our little boy on his birthday can’t thank him enough

Had the best experience at the Dermot Kennedy Meet and Greet.

All information has been send out early enough.
The entrance was well organised and very friendly.

We got our VIP wristband and some special merch when we were inside.
Ben the host took us the room calmed everyone down,collected collected the presents for Dermot.
Dermot entered the room and played two songs acoustic to us. After that there was a Q&A (everyone was able to send questions before the event).
After that Ben took several picture from everyone with Dermot and we got a special signed map.

That Ben really gave Dermot the presents is proofed because Dermot wore the hoodie we gave to him in his story on Instagram at the night after the concert.

Ben was great.
It was really worth the money and a beautiful experience!
Thanks to Dermot for doing this and everyone at the Barclays arena,who was super friendly when we were let in early before the show.

Text of my complaint re Queen and Adam Lambert “VIP experience”. This has not been emailed to them six (!) times with no response. Avoid at all cost.

1. There was no organisation to speak of. We were left in the room with food and drinks and no one told us what time the "tour" would take place, where we had to gather to go to our boxes, nothing. So rather than a pleasant relaxing experience, I was concerned about missing out on something. I asked the lady in charge three times for information and she said she would find out but I kept having to chance her.

2. The tour was not a tour. We walked down the path we later walked to out boxes and the tour manager spoke to us. That was it. It was a very brief talk, not a backstage tour as advertised. We did not see any of the backstage at all; at any point. We did not see any of the behind the scenes work.

3. There was no memorabilia display, or at least I was never informed where it was.

4. My seat wad A8 in one of the opera boxes. It was in the second row behind a large person. I did not pay nearly £900 to sit behind someone and not see anything except the ceilings. Our entire box removed the chairs and spent the entire show standing so we could
all see. I did not pay this amount of money to stand. Also, "A" row implies FIRST row by normal logic. Not second: that would be B.

The food was sub par and ran out quickly. The gifts were pieces of plastic and a £2 notepad. Very cheap.

Recent experience at Harry Styles Manchester night 1 with VIP nation was dreadful. Queues were all messed up, with no seperate queue for Early Entry GA. Organizers ran out of wristbands, and they sent people from one gate to another to get them yet nobody knew anything about any wristbands. Check-in for VIP was at least 1,5 hour late.
Most disappointing thing was that we couldn't take food into the queue, we had to throw everything in the trash. I understand that when entering the venue but queue?? On top of that, we paid for early entry into the general standing section which was supposed to be, according to the seating plan, in front of the catwalk, yet the organizers had messed up the seating plan and we ended up behind a massive pitch of mixed pod tickets. Pods were supposed to be on either side of the catwalk, not front, that was meant to be for EE GA. In addition, organizers let regular GA holders into the EE section as well, so basically we paid double the amount of money for a bit of merch and nothing else. View was nothing to brag about, and I would have not paid the amount of money I did, if I had known what a disaster it would be.
Excellent concert, but terrible VIP experience for EE GA holders.
I realize all the fault is not on VIP nation but also on the other event organizers, but I can not help but feel extremely disappointed. I was really looking forward to the show.
I have VIP tickets for another show for this tour and I have hope it'll be a better experience.

Me and friend decided to buy tickets to watch Imagine Dragons in Latvia and make a trip out of it. As we love the band we have decided to spend a bit more money and go for the VIP tickets. From previous experiences with VIP tickets, we understand that there's different sorts of VIP experiences and prices, however, normally VIP areas are separated with barriers from the general public.

I have been in several concerts and choose to spend a bit more money on VIP as normally the area is closed (with barriers) from the general public and it gives a bit more flexibility to go for drinks and toilet and still be able to return and be close to the stage. Well this was what we thought we were also buying but, boy were we wrong. There was no information that we would be on a closed area, but there wasn’t any information advising we weren’t either.
We have read and re-read the information about the concert several times.
We have got to the venue and we were just given a VIP lanyard and a bag with a poster and a bottle and that was it. Apparently those were the only perks we got with VIP tickets. A poster, a bottle and early entry!!!! Are you telling me that I’ve paid an extra (nearly) €100.00 (per ticket) just for that!!?
We got in and were told that we could get out spots next to the barrier separating the VIP area from the general public!!! We’ve got to our spot at 4:30pm and then the general public started to join us and we could not move or leave that spot for the next 7h or we would obviously lose it our spot and would have to go back. No toilet, no drinks, no moving for 7h!!!!
I just don’t understand why? Or what the actual point of those VIP tickets were?! I could have just gotten the normal tickets and be at the venue earlier and get the same spots I’ve got (or close enough)!!!
I believe they need be more clear about what the customer is buying. Also, VIP tickets (from experience), are closed up for the general public, even if you have to put different barriers within the VIP area. I just fell I was robed from my money and would have been better just buying the standard price tickets. Also, made our concert experience very uncomfortable when we could have enjoyed it so much more if we were not squeezed against the barrier, “dehydrated” and our legs stiff from not moving.
For anyone buying the VIP tickets from them, please read and re-read the information and if you looking for the same experience as I was and it’s not clear, I would recommend getting in touch with them to clarify. This definitely kind of ruined the experience for me and my friend.

After purchasing RIP tickets for Download Festival 2022, I applied for access due to my disabilities. This was accepted. The T&Cs for this state that if you have purchased RIP tickets and then later accepted for access, you email VIP Nation for a refund of the PA component of the ticket. This I did, back in February. I have still not had the refund. I have chased several time and explained how this is causing me anxiety and worry (adding to the release of tickets and car parking passes fiasco for this year). They emailed asking for my bank details which I provided immediately - then said it would take ten days which (due to the Jubilee bank holiday) takes us AFTER the festival takes place. I have explained my health issues to them and emailed chasing but not had a reply. It is now almost six months since being accepted for access and I’m still without the refund. I feel so sad about it all and really let down. I feel like an inconvenience because I am disabled. Not a nice experience at all.