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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY! I placed an order and NEVER received it. I emailed the company and no response. The Federal Trade Commission should be contacted based on all of the negative reviews... Ver más

Valorada con 1 estrellas sobre 5

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn... Ver más

Valorada con 3 estrellas sobre 5

Dopo 1 mese di attesa e numerosi contatti mail, a cui ho ricevuto quasi sempre risposta, sono stata rimborsata del prodotto mai arrivato.

Valorada con 5 estrellas sobre 5

I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to r... Ver más

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Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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2,7

Todas las opiniones

(115)

43 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I have yet to receive this order nor…

I have yet to receive this order nor has it even shipped. I have emailed your company twice with ZERO response. Absolutely awful customer service. I needed these K-drops fairly quickly for my newborn daughter & I even paid for expedited shipping. I will never refer your company & will be warning my pediatrician who referred me to you, to reevaluate this decision.

12 de diciembre de 2024
Valorada con 1 estrellas sobre 5

My package was mis-delivered

My package was delivered to an address in Arizona and I live in Maryland -
Customer service has been delayed and noncommittal about how to resolve this and at the moment, I'm out my product and $112.

Not a happy camper.

And it's very upsetting for me to write this - I know many small businesses struggle - I want o give this one the benefit of the doubt and it's difficult without communication.

4 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Lack of communication

I am trying to get someone to help me adjust my subscription and it is nearly impossible to get any response. I used the chat function, email and tried the phone number that is on the website and still there is no response. I am having trouble finding my account too. Otherwise I could just make the adjustment myself. Hopefully someone respond to this

4 de julio de 2024
Valorada con 1 estrellas sobre 5

Buyer Beware!

Buyer, beware! I ordered a product and, eventually, received an email that it had been delivered. It was not delivered to my home. When I called, after not receiving answers to my emails, I ended up speaking to someone in another country. He insisted that I go look in my bushes because it HAD been delivered. I understand there are thefts, etc., but in this case, it was not delivered to my home. He said his information said it had been delivered so that was that. He told me I could deal with UPS if I wanted to. I've never had a reputable company deal with a situation like this in this way. Never will I do business with them again. I lost out on the product and $160!

21 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trying to reach you

Trying to reach you. Left 2 messages. I spent almost $100 and never received the products. Order placed Dec 5. Have been asked to review product but haven’t received it. USPS has also never received it. I need to detox chemicals from my system. I am dealing with second wave of breast cancer. Now I don’t know what to do. It’s Dec 27. Start over with a new company and file fraud with credit card company???

27 de diciembre de 2023
Opinión espontánea
Logotipo de Vitaheals

Respuesta de Vitaheals

Hello Tamara,

I apologize for the delay in receiving your package. We have checked our system but did not find any email from you regarding the missing shipment.

It appears that the package was shipped but unfortunately, it got lost at the post office and was never scanned by the shipping carrier.

Upon checking with the warehouse, I found that the item you ordered is currently on vendor backorder. I would like to confirm if you would like to wait for the item or cancel your order.

Please accept our sincere apologies for the inconvenience caused.

Sincerely,
Shanky

La experiencia Trustpilot

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