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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver más

Valorada con 4 estrellas sobre 5

My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?

Valorada con 4 estrellas sobre 5

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver más

Valorada con 1 estrellas sobre 5

First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Ver más

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Información sobre la empresa

  1. Servicio de análisis de sangre

Información proporcionada por diversas fuentes externas

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

491 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 77% de las opiniones negativas

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4,0

Todas las opiniones

(491)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

This was the first time I had used Vitall and I was very impressed with the service I received. From the ordering of my blood test through to delivery and results, I was kept informed at every stage of the process . I would recommend this company.

12 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick result, easy and efficient process. Top marks

The test was easy to book and the nurse came in the time window provided. It was helpful to have a half hour time slot provided on the day. She was very competent and dealt with everything, even kindly offering to post off the test for me. I received the e mail with the test result the next day - which was very quick. It all couldn't have been easier or more efficient. And given how hard it is to get a measure of insulin resistance, very grateful to Vitall for providing the test.

18 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pretty terrible service

Pretty terrible service. returned saliva sample about 3 months ago, never acknowledged receipt of the sample, 3rd time trying to reach support, still no results

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Vitall

I'm sorry you were disappointed with the service your received. Your report was published last week so I hope you were satisfied with the final results. Regarding customer support, we did respond to all of your emails?

Unlike our blood tests, the test you took always takes at least 6-8 weeks to process.

Sometimes this may take longer though, due to the variability of biological sample analysis, as we always have to prioritise accuracy of reporting.

Valorada con 5 estrellas sobre 5

Quick and reliable

Always so much quicker and more efficient than rival services like Medichecks. No messing around, just results explained well that I can share with my doctor.

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

The service is easy to navigate and every time I’ve used Vitall I have not had any bad experience.
The medical professionals I’ve dealt with have always been kind and helpful, and the results arrive promptly.

1 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Took more than twice as long as expected

Took 150 hours compared to their 72 hour max expected window

5 de septiembre de 2025
Opinión espontánea
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Respuesta de Vitall

I'm sorry this fell short of your expectations, but we don't guarantee a max expected window. Our stated turnaround times are instead realistic expectations and are achieved in the majority of cases, or we would not claim as such.

However, as stated in all of our communications, and just like every other provider, this cannot be guaranteed due to the nature of biological sample analysis. Sometimes this can take longer as we always prioritise accuracy of reporting.

Valorada con 4 estrellas sobre 5

Female menopause hormone test

Took female menopause hormone test as I was interested to know if I was past the menopause and if there was anything I needed to do. It took me to do two tests as the blood sample in the first was not good enough. I was supplied a free second test that did work. Removed a star as the first test supplied failed.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The saliva test was so simple and easy…

The saliva test was so simple and easy to use it takes away any concerns or barriers👍
The results are presented in a clear/simple format that anyone can understand immediately.
The best investment I’ve made in my healthcare for sure 👌🏻
I’d highly recommend to any “ health conscious “ 60++ year old.
Thank you Vitall🙏

12 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor results reporting experience

1. My report for a prostate cancer saliva test dna risk assessment situated my results by referring to women’s risks throughout. It was unclear if the test was mixed up or if the reporting was filled into the incorrect form. This was checked and a new report provided but it didn’t fill me with confidence.
2. The reporting of the results is not lay person friendly. I have a PhD and still had to read it 3 or 4 times to make sense of it. I would suggest engaging with user groups to work out more effective communication/reporting practice (eg if the company thinks the current reports are clear as day then that is indicative of where the problem lays)

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy and quick

So easy and quick! No fuss at all. I messed up my first order and they were so quick to organise a new one!

14 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Half my test didnt work

Half my test didnt work, hopefully I’m able to repeart it to get my results. One of my samples had clotted so I couldn’t get my full blood works, this is after the first one spilled in the post. After paying £250+ hopefully you are able to send me another test.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Test arrived witin 24 hours.

Test arrived witin 24 hours.

Results came in 24 hours after posting in mailbox.

Results are easy to understand and recommendations are spot on. i will be using this company for any other tests i may want to do.

1 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very quick turn around

Very quick turn around. The results were as I expected.
I was hoping for results more to do with trace elements that are rarely checked by GPs for the price.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Everything was really easy with brilliant instructions and my test results camebbkbthe next day which was amazing

28 de mayo de 2025
Opinión espontánea

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