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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver más

Valorada con 4 estrellas sobre 5

My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?

Valorada con 4 estrellas sobre 5

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver más

Valorada con 1 estrellas sobre 5

First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de análisis de sangre

Información proporcionada por diversas fuentes externas

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

491 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 77% de las opiniones negativas

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4,0

Todas las opiniones

(491)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick and Easy

Quick easy fingerprick test,very quick results sent day after by e-mail with informative report.Good service.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

review

Did not have to wait long for my appointment, staff were friendly and professional.

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good customer service

Quick delivery of test kits. Had issues collecting samples via home test kit, they re-issued a replacement kit quickly and their customer service was very good as well. Ended up upgrading to a pharmacy blood collection, send the kit back Friday afternoon and had results 24h later.

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing service

Absolutely amazing service! I have been recommending this to family and friends. Very fast delivery, I then posted it on Wednesday morning and had my results by Thursday evening! I am now taking Folic acid as had no idea my levels were so low, which caused all the “lovely” symptoms I’ve been having.

3 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Speed of delivery and accessibility…

Speed of delivery and accessibility although the collection tube for the blood test is tiny

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Hi Bea - thanks for your feedback. We use standard 'microtainers' for our samples, as these can be processed directly by analytical instrumentation. This helps minimise the amount of blood you need to collect too.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Very clear instructions, incredibly helpful with any questions relating to or about the service and incredibly attentive to getting the best experience possible. I loved the frequent updates and being able to see my sample kit getting delivered, reposted and tested all in real time with the clever update system through emails. Will be using this service from now on, I’m so grateful organisations like this exist so I can get my healthcare sorted properly! Thank you!

12 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

effective and fast but odd emailing schedule

very fast delivery of blood test and results, and straight forward to use, however i received the directions via email- 3 seperate emails, 12 hours apart each, the last of which delivered after the package containing the test.

19 de agosto de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Thanks for your feedback, I'm pleased your found everything quick and straightforward to use.

Kits include full instructions, and we show any extra guidance needed regarding sample collection post-purchase and in your order confirmation.

The follow up emails you mention are to reinforce the importance of this and add detail for those who are interested in the process, so they are not really essential information to take the test.

Clearly though it would be more useful if they were all received before you collect your sample! We will take a look at the scheduling here.

Valorada con 5 estrellas sobre 5

Very fast and efficient

I went Vitall by referral from care oncology clinic. The service was impeccable. I filled the request for a blood test online and immediately received the form with the request details online and had to go print it and immediately went to The Doctors Laboratory and had the blood withdrawn and I got the results online in my account the same day after 4 hours only. I have never got blood results finish that fast even if I was admitted in a hospital. Great fast and very efficient service and I recommend it for everyone.

16 de agosto de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Many thanks for your positive feedback, we're pleased everything was so efficient for you

Valorada con 5 estrellas sobre 5

Quick turnaround

Quick turnaround. Very efficient. I will do a re-test in a few months' time.

14 de agosto de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Thank you for your feedback, we look forward to processing your next set of results!

Valorada con 5 estrellas sobre 5

Swift and efficient

The test came quickly in the post. The instructions were clear. I was notified when the sample was received in the lab. The results were swift.

10 de agosto de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Many thanks for your feedback Janet, you summarised the service we aim to deliver perfectly!

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