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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having delivered and posted my blood sample in the morning, the speed at which the results were emailed to me was astonishing. I was also able to download these results and successfully upload... Ver más

Valorada con 4 estrellas sobre 5

My i ordered an estrogen, Testosterone and liver enzymes test. But my results didn't include Aspartate Transaminas. Is it too late to send these results or will i need another test?

Valorada con 4 estrellas sobre 5

It was very frustrating to find that my sample was 'contaminated' and gave a false reading. I followed the instructions provided exactly. After the results came through, I then saw in the small prin... Ver más

Valorada con 1 estrellas sobre 5

First test: Clear, concise, happy with the results. Second test: Oestrogen levels were "dangerously" high. Contamination was quite possible so I gave them a benefit of the doubt. Third test: Again,... Ver más

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Información sobre la empresa

  1. Servicio de análisis de sangre

Información proporcionada por diversas fuentes externas

Measure and track your health using at home health tests to help you identify health issues and achieve your fitness and well-being goals. By making it easy and convenient, and giving clear guidance and advice, we enable you to proactively check and manage your health.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

491 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 77% de las opiniones negativas

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4,0

Todas las opiniones

(491)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast & Reliable

Fast delivery. Very responsive staff. Unbelievably quick results, within 5 hours of them receiving my test! Gave me more of an understanding into my hormones than I did before. It put my mind at ease in some aspects. Will be investigating further with my GP for future fertility. Thank you.

8 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

It took ages to get result

It took ages to get result

17 de julio de 2024
Opinión espontánea
Logotipo de Vitall

Respuesta de Vitall

Hi Chris thanks for your feedback, I’m sorry if reporting took longer than expected. If you’re the customer we think you are, then your results were available three hours after sample receipt. However, for tests purchased via our third party partner programs, results may be reviewed by the partner first before being published to you. So unfortunately this part of the process is outside of our control. If you would prefer results to be released directly to you without this review step please let us know.

Valorada con 5 estrellas sobre 5

Great service, especially since I work in the industry

I work in a lab in the NHS and know the ins and outs of how these tests go and I'm really happy to say that Vitall's turnaround time, equipment for taking my own blood and most of all communication were all incredible. Getting updates on things like when my sample arrived at the lab, how long the test would generally take, and what next steps to take after the test was completed are all things I wish we could offer in the NHS, it would certainly reduce the amount of phone calls I get each day.
Thanks for a great service!

4 de julio de 2024
Opinión espontánea
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Respuesta de Vitall

Many thanks for your feedback Lyra, this is the service level we aim for so it’s great to hear this confirmed by you!

Valorada con 5 estrellas sobre 5

Great experience

Great experience - great tips on how to make sure my sample was ready and very quick results - excellent service will be using again in 90 days to see if I have been able to lower my cortisol levels naturally

4 de julio de 2024
Opinión espontánea
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Respuesta de Vitall

Thanks for your feedback Toni, 90 days is usually enough to see a measurable change so hopefully you’ll see this following any lifestyle changes. You may wish to check our blog pages too as we have several articles on how to reduce cortisol levels.

Valorada con 5 estrellas sobre 5

Excellent service

Quick delivery, test was very user friendly and results were uploaded extremely quickly too! Would highly recommend!

2 de julio de 2024
Opinión espontánea
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Respuesta de Vitall

Providing a quick and user friendly service is our main intention so many thanks for your positive feedback!

Valorada con 5 estrellas sobre 5

Thank you so much to Praise

Thank you so much to Praise, who was incredibly kind and patient with my very poorly brother.
I cannot stress how important kindness is to me when dealing with very ill people.

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

This service is very easy to use. I needed a blood test before an NHS hospital follow-up appointment, but based on past experience I expected that arranging one via the GP would be near to impossible. An hour on hold waiting to get through, the challenge of then convincing someone to write the request form, and then a trip of 90 minutes each way to actually get the blood sample taken.
To avoid all that hassle, I decided it was worth paying for the Vitall sampling kit for the required test instead. It was a simple matter to do the finger stick for the test, pack it up, hand it to the postie, and then next day get the full results from an accredited lab, as well as suggestions for any required actions.
There are cheaper services advertised, but it's essential to use an accredited lab to know you're getting accurate results. I would gladly use Vitall again.

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Prompt delivery of the collection kit, clear and detailed instructions on what to do, and fast processing of the sample. Not only a first rate service but also clear communication throughout.

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend, the mainly took the test for many reasons, but my doctor screwed up my blood test results from NHS.So, I ended up taking private one and find out why I ended born with birth defect when I was a baby.

11 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

It was easy to do except the labeling…

It was easy to to except the labeling bit as the sticker with the bar code didn't fit around the small blood tube. And it didn't arrive until 9 days after ordering but they are quick with replys when I was telling them. Overall good

18 de mayo de 2024
Opinión espontánea
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Respuesta de Vitall

Thanks for your feedback, we're sorry your kit took a while to arrive. Kits are dispatched immediately by Royal Mail 24 but occasionally get delayed in the postal system! Also barcodes are designed to be applied to sample tubes vertically, they're then easily read by analysers during your sample processing.

Valorada con 3 estrellas sobre 5

On a plus the service has a very quick…

On a plus the service has a very quick turnaround, however two consecutive samples were unreadable! The first one I was sent a complimentary retest but alas not so for the second unreadable test. I took the test correctly and posted immediately and am now £70 out of pocket. I emailed vitall around a week ago to see what could be done and despite getting the standard ‘thank you for your message, we will get back to you’ no one did!

18 de mayo de 2024
Opinión espontánea
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Respuesta de Vitall

We’re sorry you had sample issues and even more sorry we missed your email! Please login to your account to see your free of charge repeat test options

Valorada con 5 estrellas sobre 5

Really great service

Really great service, easy to use, good range of tests. Website is really easy to navigate and the results are really clear to understand. I will be back to use again!

23 de mayo de 2024
Opinión espontánea

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